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Key System U.S. Atlas Avm Jr Installation Programming Instruction Manual
Key System U.S. Atlas Avm Jr Installation Programming Instruction Manual
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Description and Installation Atlas AVM JR. Installation and Programming Manual 2-7 10. Program the analog station ports you are using as voicemail ports in the KSU. Refer to APPENDIX E for programming procedures for your particular system as they vary between systems. 11. Program the voicemail ports into a station hunt group. Refer to APPENDIX E for programming procedures for your particular system as they vary between systems. 12. Program the voicemail to ring for incoming calls, either delayed or direct. Refer to APPENDIX E for programming procedures for your particular system as they vary between systems. Figure 2-5 System Installation 2.3.3 Expanding the System The basic AVM JR. includes two lines and two hours and forty minutes of recording time. You can expand the AVM JR. to four lines and up to eight hours of recording time by adding expansion cards.
Description and Installation 2-8 Atlas AVM JR. Installation and Programming Manual 2.3.3.1 Expanding to Four Lines The two-port expansion kit contains: · 2-port expansion card · 4-wire connector · Two plastic stand-offs ä To install the expansion card: 1. Disconnect all external cables and connectors. 2. Remove the 9V DC adapter power plug from the main power supply outlet to turn the AVM JR. off. 3. Open the AVM JR.’s top cover by unscrewing the four screws. 4. Place the two plastic stand-offs into the corresponding holes. 5. Insert the expansion card into the corresponding J6 connector. 6. Connect one end of the 4-wire cable to J5 on the motherboard and the other end to J5 on the expansion card. 7. Replace the top panel cover and plug the 9V DC adapter into the main power supply outlet to turn the AVM JR. on. 8. Reconnect all the external cables and connectors to the AVM JR.. 9. Connect your two new analog ports to the corresponding connectors on the AVM JR. 10. Program your two new ports as voicemail ports. Refer to APPENDIX E for programming procedures for your particular system as they vary between systems. 11. Program your two new ports in your voicemail station hunt group. Refer to APPENDIX E for programming procedures for your particular system as they vary between systems. AVM JR. automatically detects the two new lines when it is turned on. 2.3.3.2 Expanding Flash Memory The AVM JR. has two types of expansion memory cards: · Two hours and forty minutes card with 2 memory chips
Description and Installation Atlas AVM JR. Installation and Programming Manual 2-9 · Five hours and twenty minutes card with 4 memory chips ä To install the memory expansion card: 1. Disconnect all external cables and connectors. 2. Remove the 9V DC adapter power plug from the main power supply outlet to turn the AVM JR. off. 3. Open the AVM JR.’s top cover by unscrewing the four screws. 4. Insert the memory card into the SIMM connector. 5. Replace the top panel cover and plug the 9V DC adapter into the main power supply outlet to turn the AVM JR. on. 6. Reconnect all the external cables and connectors to the AVM JR.. AVM JR. automatically detects memory size when it is turned on. I Although the memory modules may look like regular PC memory they are not. Installing regular PC memory may result in damage to the system and void your warranty.
Description and Installation 2-10 Atlas AVM JR. Installation and Programming Manual 2.4 2.4 Specifications Specifications DC Power Supply 9V DC/800 mA Line Voltage 24V to 72V DC DC Leakage Current < 10 m A On-hook Insulation Resistance between Line Terminal and the Ground 0V to 100V DC > 5 MW 100V to 200V DC > 30 KW 500V AC/50 Hz > 20 KW 100V AC/25 Hz > 100 KW Ring Capacitor 0.47 m F ± 10% On-hook Impedance @ 50V DC, 40V AC/25 Hz > 3000 W Ring Detect 27V to 100V AC/16 to 60 Hz DC Resistance (off-hook) 24V to 66V DC @ 20 to 100 mA 100 to 350 W Impedance (off-hook) 300 to 3400 Hz 500 to 700 W Imbalance Ratio 300 to 3400 Hz > 46 db Return Loss 300 to 3400 Hz > 18 db Current during Break < 700 m A DTMF Transmission: Frequency Tolerance Frequency Level (High Group) Frequency Level (Low Group) +1.5% -6 to -8 dBm -8 to -10 dBm Inter-digit Pause in Tone Dialing 70 to 80 ms Fax CNG Tone Detection 1100 Hz ± 38 Hz
Atlas AVM JR. Installation and Programming Manual 3-1 3. DTMF PROGRAMMING You can program the AVM JR. by: · Telephone using DTMF tones · Computer using the Voicemail Utility Program (see Section 4) This section describes programming the AVM JR. using DTMF tones. Note: You will hear a confirmation tone every time you enter a programming command. 3.1 3.1 Entering and Entering and Exiting the Programming Mode Exiting the Programming Mode The AVM JR. does not handle calls when in the programming mode. ä To enter the programming mode: 1. Connect a single line extension to the AVM JR.. (This should have been done during the installation) 2. Call the single line extension from any other extension on the system. 3. Wait until the AVM JR. answers and plays the opening menu. Then dial *900. Note: If you are calling from a system extension that has a mailbox set up for it you will first have to dial the mailbox password and then from the mailbox menu dial “9” to get to the main greeting. You can then dial “*900” 4. Dial the System Administrator’s password (the default password is 1234) to enter the programming mode. ä To exit the programming mode: · Dial *900. –or– Do not dial for one minute.
DTMF Programming 3-2 Atlas AVM JR. Installation and Programming Manual Note: If you exited the programming mode by dialing *900, the AVM JR. plays the opening menu. You can then test the changes made to the system. 3.2 3.2 First Time Programming Checklist First Time Programming Checklist 1. Call from a system extension to the AVM JR.. You will hear the default message (system message 000 - see Appendix C). 2. Dial *900 and the administrator password (default: 1234) to enter the programming mode. 3. Set the KSU parameters (see Sections 3.3 and 6) to ensure the proper operation of the AVM JR. with your KSU. Note: These parameters are set by the factory for a 2-digit system all flash times and message light parameters should not have to be changed. 4. Set the AVM JR’s real-time clock (see Section 3.4). 5. Set the system schedule (see Section 3.5). 6. Create mailboxes (see Section 3.6.1). 7. Define a notification type for each mailbox (see Section 3.6.3). 8. Define notification parameters (i.e., message light on and message light off and interval between ring notification in Section 3.6.3.) Message light parameters are set from the factory. 9. Record (see Section 3.7.1) and program (see Section 3.7.2) script menus for the Automated Attendant. Make sure you define the mailboxes before building Automated Attendant script menus. Important: Make sure you record the Day Opening script (script 00) before using the AVM JR. for the first time. 3.3 3.3 Defining KSU Parameters Defining KSU Parameters To integrate the AVM JR. with your KSU, apply the following parameters to the AVM JR.. To obtain your current KSU parameters, check your Programming Manual or the current programming setup. Table 3-1 presents the commands you must enter to apply the KSU parameters to the AVM JR..
DTMF Programming Atlas AVM JR. Installation and Programming Manual 3-3 Table 3-1 PBX Parameter Commands OPERATION COMMAND DEFAULT Extension Size *300 + X Where X is a digit 1-4 You can only change this parameter if mailboxes and/or legal extensions have not yet been defined. 2 Cut off time for continuous call progress tone detection *301 + X Where X= cut off time in seconds (0-9) 6 seconds Number of rings before the line is answered *310 + X +Y Where X is the port number (1-4) Y is the number of rings (1-9) Note: this field will only be in affect if the SMDI integration is not working. To program ringing to voicemail see APPENDIX E. 1 for port 1 1 for port 2 1 for port 3 1 for port 4 Time to wait for No-Answer *311 + XX Where XX is 00-99 seconds. This code is applicable only when supervised transfer is selected 20 seconds Legal KSU Extensions *320 + Y + First Ext. + Last Ext. + # where Y is a group number (0-9). Example: *320 0 330 350 # *320 1 355 375 # You can define up to 10 groups of legal extensions. If a caller dials an extension by direct dialing (code 170), AVM JR. checks if the extension is legal. If the extension is not legal, AVM JR. does not transfer the call. None Resetting a group *320 + Y + 000 + 000 + # (the two groups of zeros can be 2, 3, or 4 digits long, according to the extension size) None Resetting all groups *320 + # None Operator ID Code *330 + X where X is a digit 0-9 When the caller dials this digit during any script message, the call is transferred to the operator. 0
DTMF Programming 3-4 Atlas AVM JR. Installation and Programming Manual OPERATION COMMAND DEFAULT Programmable code for retrieving messages *331 + X Where X is a digit 0-9 When the caller dials this digit at the no answer or busy greeting for their mailbox the system will prompt them for their password 9 Disconnect Code *333 + Code1 + # The AVM JR terminates the call when it receives the disconnect code. The code can include up to four digits. Legal values for this code can be any combination of 0-9, *, # and A-D ### Clear Disconnect Code *333 + # External Access Code *340 + X where X is the external access code (0-9). This code is applicable for external notification. 9 Clear External Access Code *340 + # Pause before and after external access code *341 + X Where X is the length of the pause in seconds (0-9) 2 seconds Transfer mode for all extensions *350 + X + Y X = 1; All Extensions except the operator X = 2; Operator extension only Y = 0; Non Supervised Y = 1; Supervised Mode Y = 2; Semi Supervised Mode Non- Supervised
DTMF Programming Atlas AVM JR. Installation and Programming Manual 3-5 OPERATION COMMAND DEFAULT Day Operator, Night Operator, Fax and Supervisor’s Extension numbers *360 + X + YYYY + # where: X = 1; Day operator X = 2; Night operator X = 3; Fax extension X = 4; Supervisor extension One mailbox can be defined as Supervisor. When the storage memory reaches 80% of its capacity, a message is sent to this mailbox indicating the situation. YYYY = Corresponding extension number 0 0 - - Delete the extension assignments *360 + X + # Where: X = 1; Day operator X = 2; Night operator X = 3; Fax extension X = 4; Supervisor extension Volume level *369 + X Where: X = volume level (0-9), 9 = Loudest 5 Flash-1 *370 + XXX where XXX is a 3-digit number (000-980) in increments of 20 ms. Example: *370 300 sets Flash-1 to 300 ms 600 ms Flash-2 Flash-2 is fixed at 1200 ms. Flash-2 is used in some KSU’s for Recall from No- Answer or Busy Codes. 1200 ms Busy, Disconnect and DTMF Off/On time *371 + X + YYY where: X = 1; busy off (100-980 ms) X = 2; busy on (100-980 ms) X = 3; disconnect off (100-980 ms) X = 4; disconnect on (100-980 ms) X = *; DTMF off (000-980 ms) X = #; DTMF on (000-980 ms) YYY = Cadence in milliseconds in increments of 20 milliseconds 500 ms 500 ms 240 ms 240 ms 200 ms 60 ms
DTMF Programming 3-6 Atlas AVM JR. Installation and Programming Manual OPERATION COMMAND DEFAULT Busy Signal Cadence Check *375 + XXXX + # Where XXXX is a busy extension number. Checks the busy signal by dialing the busy extension number and playing the busy cadence values. Voice and DTMF Sensitivity *376 + X + Y X = 1; Voice sensitivity level X = 2; DTMF sensitivity level Y = Sensitivity level (0-9) The volume at which the AVM JR detects voice when the called extension answers or the volume level at which the unit detects DTMF throughout it’s operation. Note: The higher the sensitivity level, the higher the sensitivity to voice or DTMF. In order to activate the new selection, a new call must be initiated 5 5 Automatic Gain Control (AGC) *377 + X X = 0 AGC disabled X = 1 AGC enabled When enabled, AVM JR will adjust the incoming messages volume to a set volume level. In order to activate the new selection, a new call must be initiated Enabled DTMF amplitude *379 + X Where X = volume level (0-9), 9 = Loudest 5 Procedural codes sent to the PBX in order to perform a specific task *380 + X + CODE1 + # X = 1; LED 1 notification code X = 2; LED 2 notification code X = 3; LED notification off code X = 4; Transfer code X = 5; Recall from Busy X = 6; Recall from No Answer CODE1 = Respective PBX code 743X - 740X Flash 1 + Ext Flash 1 Flash 1