Key System U.S. Atlas Avm Jr Installation Programming Instruction Manual

							 DTMF Programming  
Atlas AVM JR. Installation and Programming Manual 3-7 OPERATION COMMAND DEFAULT Delete a specific 
procedural code *380 + X + # 
 
X = 1; LED 1 notification code 
X = 2; LED 2 notification code 
X = 3; LED notification off code 
X = 4; Transfer code 
X = 5; Recall from Busy 
X = 6; Recall from No Answer  Answer number of 
samples *386 + X 
Where: 
X = number of samples (0-9) 5 1
 Refers to Key System codes. Each code contains digits 0-9, *, #, Flash-1, 
 Flash-2, Pause and Extension Number. 
Note: The PBX codes for Message Light On and Message Light Off can also 
include A-D. 
When entering a code, dial: 
*0 for extension 
*1 for pause 
*2 for Flash-1 
*3 for Flash-2 
*4 for # *5 for A 
*6 for B 
*7 for C 
*8 for D 
** for *  
						

							DTMF Programming  
3-8 Atlas AVM JR. Installation and Programming Manual 3.4 3.4   Setting the Time and Date Setting the Time and Date   
Table 3-2 presents commands used to set the AVM JR. clock and calendar. 
Table 3-2 Commands to Set the AVM JR. Clock and Calendar OPERATION COMMAND Setting the time and day of the week 
*420 + HH + MM 
where 
  
HH = hour (00-23) 
MM = minutes (00-59) 
Example: *420 15 25 stands for 3:25 P.M.  Setting the date 
*430 + DD + MM + YY 
where 
DD = date of the month (01-31) 
MM = month (01-12) 
YY = year (00-99) 
Example: *430 15 03 97 
 March 15, 1997 
Note: 00 represents Year 2000. Listening to the system time 
*440 
The system announces the date and time. 3.5 3.5   Programming the Operational Mode Programming the Operational Mode   
The AVM JR. can operate in Day, Night, Break, or Holiday mode.  If the AVM 
JR. is in the Auto mode, it automatically changes modes according to programmed 
weekly working hours.  
						

							 DTMF Programming  
Atlas AVM JR. Installation and Programming Manual 3-9 Table 3-3 Programming the Operational Modes OPERATION COMMAND Selecting an Operational 
Mode *400 + X  
where X stands for the operational mode. 
Day mode = 0 (default mode) 
Night mode = 1 
Holiday mode = 2 
Auto mode = 3 
Break mode = 4 Selecting time stamp format (Applicable to English only) *410 + X 
where 
X = 0 means the time stamp is in 12-hour format (default) 
X = 1 means the time stamp is in 24-hour format Setting the Working Time 
(for Auto mode only) *450 + D + HH MM + HH MM 
where 
D is the day of the week (1-7)1
 
First HH MM = start of work time 
Second HH MM = end of work time 
Repeat for all days of the week. 
Example: *450 1 08 30 1700 means that the AVM JR. 
will play the Day mode opening greeting (script 
message 00) on Monday from 8:30 until 17:00. 
It will play the Night mode opening greeting 
(script message 10) the rest of the time. 
Note: Day 1 is Monday day 2 is Tuesday day 3 is 
Wednesday day 4 is Thursday day 5 is Friday 
day 6 is Saturday and day 7 is Sunday.  
						

							DTMF Programming  
3-10 Atlas AVM JR. Installation and Programming Manual OPERATION COMMAND Setting the Break Time 
(for Auto mode only) *460 + D + HH MM + HH MM 
where 
D is the day of the week (1-7)1
 
First HH MM = start of break time 
Second HH MM = end of break time 
Repeat for all days of the week. 
Example 1: *460 1 13 15 14 30 
AVM JR. will play the Break mode opening 
greeting (script message 15) on Monday, from 
13:15 until 14:30. 
Note: Day 1 is Monday day 2 is Tuesday day 3 is 
Wednesday day 4 is Thursday day 5 is Friday 
day 6 is Saturday and day 7 is Sunday. Entering annual holiday 
dates 
(For Auto mode only) *470 + DD + MM + hh:mm + hh:mm 
Where: 
DD = Day of month (01-31) 
MM = Month (01-12) 
Hh:mm = Start time; Hour and minutes in 24 hour format 
Hh:mm = End time; Hour and minutes in 24 hour format 
Repeat for multiple days 
Example 1: *470 02 12 08 15 23 45                     The AVM JR will play the Holiday mode                                opening greeting on December 2nd
, from 8:15                          until 11:45. Delete all holidays on a 
specific date *470 + DD + MM # 
Where: 
DD = Day of month (01-31) 
MM = month (01-12) Delete all holidays on a 
specific month *470 + ** + MM + # 
Where: 
MM = month (01-12) Delete all holidays  *470 + #  
						

							 DTMF Programming  
Atlas AVM JR. Installation and Programming Manual 3-11 OPERATION COMMAND External Notification Active 
Time *490 + hh:mm + hh:mm 
Where: 
hh:mm = Start time; Hour and minutes in 24 hour format 
hh:mm = End Time; Hour and minutes in 24 hour format 
Example 1: *490 09 00 20 00 
                    AVM JR will activate the external notification                          between 9 am to 8 pm. 
 3.6 3.6   Programming the Voice Mail Programming the Voice Mail   
3.6.1 Creating Mailboxes 
You can define up to 128 mailboxes.  The mailbox number and its extension 
number are identical.  Make sure that the number of digits in the mailbox number 
conforms to the number of digits in an extension (*300). 
You can also create a virtual mailbox for a user who does not have an extension.  
When a caller dials a virtual mailbox number on the Automated Attendant menu, 
the call is immediately transferred to the Do Not Disturb menu and the caller is 
given the option to leave a message. 
You may use the external notification features for the virtual mailboxes.  Do not 
select internal notification because virtual mailboxes do not have extensions to 
light message waiting lights on. 
You can assign a mailbox for announcing messages without the ability to record 
incoming messages.  This mailbox is called an Announcer mailbox.  All mailboxes 
can be changed from regular mailboxes to an announcer and vice versa at any time. 
  
						

							DTMF Programming  
3-12 Atlas AVM JR. Installation and Programming Manual Table 3-4 Commands to Create Mailboxes OPERATION COMMAND Creating a range of mailboxes 
*500 + First Mailbox + Last Mailbox + # Creating one mailbox 
*501 + Mailbox Number + # Selecting an announcer mailbox 
*502 + XXXX + Y + # 
Where: 
XXXX = existing mailbox number 
Y = 0; Regular mailbox (default) 
Y = 1; Announcer mailbox Deleting a mailbox 
*510 + Mailbox Number + # 
Make sure to remove any transfer to the deleted 
mailbox from the Automated Attendant scripts. Creating a range of virtual mailboxes 
*520 + First Mailbox + Last Mailbox + # Creating one virtual mailbox 
*521 + Mailbox Number + # Defining whether to play or skip the 
time and date stamp during message 
playback for a range of mailboxes 
real or virtual. *530 + First Mailbox + Last Mailbox + B + # 
where 
B = 0; Play the date and time stamp (default) 
B = 1; Skip the date and time stamp Defining whether to play or skip the 
time and date stamp during message 
playback for one mailbox real or 
virtual *531 + Mailbox Number + B + # 
where 
B = 0; Play the date and time stamp (default) 
B = 1; Skip the date and time stamp 3.6.2 Creating Mailbox Groups 
You can create up to four mailbox groups for distributing messages.  Each mailbox 
group can contain up to twenty mailboxes.  The group numbers are by default 000, 
001, 002 and 003.  Group 099 consists of all mailboxes (real and virtual). 
You can select a different number for the first digit of the mailbox groups using 
code *545.  Make sure that you select a number that does not interfere with your KSU’s numbering plan.  
						

							 DTMF Programming  
Atlas AVM JR. Installation and Programming Manual 3-13 Table 3-5 Commands to Create Mailbox Groups OPERATION COMMAND Adding a mailbox to a group 
*540 + Group Number + Mailbox Number + # 
Note: You must define the mailbox before adding 
it to a group. Changing the number of the first 
digit in the mailbox groups *545 + X 
where X is the first digit of the mailbox groups. 
Default is 0. Deleting a mailbox from a group 
*550 + Group Number + Mailbox Number + # Resetting a group *560 + Group Number + # 
Note: Resetting a group deletes all the mailboxes 
within that group. 3.6.3 Notification 
AVM JR. notifies the mailbox owner of new messages in different ways according 
to the system configuration.  Notification may be local or remote. Notification is always done on port two. Local Notification 
You can select one of the following options: 
· 
None.  The notification feature is disabled. 
· 
Message Light On.  The AVM JR. signals the Key System that a mailbox has 
received the first message.  The Key System then turns on the message light of 
the telephone extension.  If the Message Light Off code is programmed, the 
code is sent to the KSU after the mailbox owner retrieves all his new 
messages.  
· 
Rings.  The AVM JR. rings the notified extension for a programmed time 
period (code *730).  When the mailbox owner answers, the AVM JR. prompts 
him to enter his password.  After entering the password, the mailbox owner 
may retrieve his messages.  If the mailbox owner does not answer, the AVM 
JR. tries again at programmed intervals (code *720).  The AVM JR. stops 
sending Ring notifications after the mailbox owner retrieves all his new 
messages or the maximum number of retries has been made (code *750).  
						

							DTMF Programming  
3-14 Atlas AVM JR. Installation and Programming Manual Remote Notification 
The mailbox owner may choose to be notified at a remote location (i.e., his mobile 
or home telephone number) by entering a remote telephone number of up to 20 
digits.  You can use any combination of *, #, A-D, 0-9, and Pause (*1) when 
setting the remote notification telephone number. 
After remote notification is enabled, the AVM JR. will dial the remote telephone 
number and notify the mailbox owner of any new messages.  After entering the 
password, the mailbox owner can retrieve his messages.  The duration of remote 
notification rings is programmed using code *730. 
The AVM JR. stops sending Ring notifications after the mailbox owner retrieves 
all his new messages or the maximum number of retries has been made (code 
*750).  The mailbox owner must obtain permission from the System Administrator 
to enable remote notification.  The System Administrator must use code *710 or 
*711 to grant permission. 
When permission has been granted and the mailbox owner enables remote 
notification, the AVM JR. first dials the external access digit (programmed using 
code *340) and then dials the mailbox owner’s remote telephone number. 
Note: Make sure that you enter the remote telephone number before enabling 
remote notification. Notification is always done on port two. 3.6.3.1 Setting Notification for Mailboxes 
Notes: 
1. Virtual mailboxes do not have extensions and may not be configured for 
internal notification. 
2. When remote notification for a mailbox is enabled, local notification for that 
mailbox is automatically disabled.  
						

							 DTMF Programming  
Atlas AVM JR. Installation and Programming Manual 3-15 Table 3-6 Commands to Program Notification for Mailboxes OPERATION COMMAND Setting local notification for a range 
of real mailboxes *700 +First Mailbox + Last Mailbox + X+#  
where 
X = 0 means notification is disabled 
X = 1 means Message Light On 1 is selected 
X = 2 means Message Light On 2 is selected 
X = 4 means Rings is selected Setting local notification for one real 
mailbox *701 + Mailbox + X + #  
where X is defined as above Permitting remote notification for a 
range of mailboxes real or virtual *710 + First Mailbox + Last Mailbox + Y + # 
where 
Y = 0 means remote notification is not permitted 
Y = 1 means remote notification is permitted Permitting remote notification for 
one mailbox real or virtual *711 + Mailbox + Y + #  
where Y is defined as above Message Notification Interval 
*720 + XX  
where XX is a 2 digit number in minutes. 
Default is 30 minutes. 
This timer is how often the system checks to see if a 
mailbox has a new message waiting to notify the 
mailbox owner. Ring Notification Duration 
*730 + X  
where 
X = 0 stands for short time for rings (default) 
X = 1 stands for long time for rings Number of Ring Notification retries 
*750 + XX 
where XX refers to the number of ring notification 
attempts. 
Default is 05. Activate the LED notification 
*760 + X 
Where 
X = 0 for the 1st
 new message (Default) 
X = 1 for every new message  
						

							DTMF Programming  
3-16 Atlas AVM JR. Installation and Programming Manual 3.7 3.7   Programming the Automated Attendant Script Menu Programming the Automated Attendant Script Menu   
The AVM JR. supports up to 21 script messages (00-20) for building the 
Automated Attendant menu.  The AVM JR. also supports another five script 
messages (21-25) for Busy, No Answer and Do Not Disturb menus (see Section 
3.7.5). 
The following numbers are dedicated to specific script messages: 
· 
Script message number 00 to the Day Mode Opening Menu 
· 
Script message number 10 to the Night Mode Opening Menu 
· 
Script message number 15 to the Break Time Opening Menu 
· 
Script message number 20 to the Holiday Mode Opening Menu 
The rest of the script messages (01-09, 11-14 and 16-19) may be used in all modes 
without limitations. 
Each script message has three parts: 
· 
Script message number 
· 
Recorded announcement 
· 
Programming that indicates the action to be taken when a caller dials one digit 
(0-9) or dials nothing during an announcement 
3.7.1 Recording Script Messages 
Table 3-7 describes how to record script messages. 
Table 3-7 Commands for Recording Script Messages OPERATION COMMAND Recording a script message 
*100 + XX + Beep + Record + #  Playback a script message 
*101 + XX  Deleting a script message 
*102 + XX  Note: XX is script message 00-25. 
IMPORTANT: You must record script message 00 for AVM JR. to operate properly.