Inter-Tel Encore Installation, Programming And Maintenance Version 4 Manual

Page 5-5
RMS Programming
ENCORE MANUAL, Issue 4.0 
– July 2002
Drop-Down Menus
RMS
PROGRAMMING
5
A. DROP-DOWN MENUS 
5.2The drop-down menus include the File, Options, Deferred, and Real Time options, as
described below. 
File Menu 
5.3This menu contains only the Exit option, which allows you to close the RMS applica-
tion. 
Options Menu 
5.4The Options menu contains four options: COM port Setup, Database, System Configu-
ration, and Product Information. Each is described in detail below and on the...

Page 5-6
RMS Programming
ENCORE MANUAL, Issue 4.0 
– July 2002
Drop-Down Menus •
System Configuration. This opens the System Configuration dialog box shown
below. The screen shown here is used for Deferred programming. The screen used for
Real Time connections has different options, as described on page 5-10. The file name
for the database being programmed is shown at the top of the screen. The current sys-
tem configuration programmed in that database is reflected in the other sections of the
window....

Page 5-7
RMS Programming
ENCORE MANUAL, Issue 4.0 
– July 2002
Deferred Mode and Real Time Modes
RMS
PROGRAMMING
5
B. DEFERRED MODE AND REAL TIME MODES 
5.5The Remote Management Software offers different options when connected to a live
system than when operating off-line. Off-line connections are defined as “deferred mode”
because the changes you make are deferred until you upload the new database. On-line pro-
gramming is done in “real time mode.”
5.6You have three ways to select the mode:
•Ta b s....

Page 5-8
RMS Programming
ENCORE MANUAL, Issue 4.0 
– July 2002
RMS Real Time Mode
7. RMS REAL TIME MODE
7.1In Real Time mode, you must first set up a connection with the system you want to pro-
gram (before beginning the programming session). 
NOTE: If you later decide to program in Deferred mode, after previously being in RealTime
mode, do one of the following:
•Exit and restart RMS.
•Reset to the factory defaults.
A. SETTING UP THE CONNECTION
7.2The Real-time screen window contains the following...

Page 5-9
RMS Programming
ENCORE MANUAL, Issue 4.0 
– July 2002
Connecting to the KSU
RMS
PROGRAMMING
5
B. CONNECTING TO THE KSU
7.3To make a direct connection to an on-site KSU, simply select the Connect button in
the Local area of the Real Time tab. To make a remote connection, follow the steps shown
below.
7.4 
To connect to a remote KSU:
1.
Enter the remote system number in the Telephone Number field.
2.Select Dial. One of the following will occur:
 •If a user at the remote site answers the call, ask...

Page 5-10
RMS Programming
ENCORE MANUAL, Issue 4.0 
– July 2002
Real Time Programming Screen
C. REAL TIME PROGRAMMING SCREEN
7.6The Local or Remote Connection programming screen appears as soon as the connec-
tion is complete. 
7.7The screen has the following programming options:
•Extension/Phone Programming (see page 5-16 for programming procedures)
•Line Programming (see page 5-27 for programming procedures)
•System Programming (see page 5-36 for programming procedures)
•Diagnostics (see page 6-2 for...

Page 5-11
RMS Programming
ENCORE MANUAL, Issue 4.0 
– July 2002
Real Time Programming Screen
RMS
PROGRAMMING
5
•System Configuration. Opens the System Configuration dialog box, as shown
below. It is similar to the screen shown on page 5-6, except that it shows the current
configuration of the system as well as the database being used. The file name, for the
database being programmed, is shown at the top left of the screen. The connected KSU
software version is shown on the top right of the screen. The...

Page 5-12
RMS Programming
ENCORE MANUAL, Issue 4.0 
– July 2002
Real Time Programming Screen •
Download Flash. Opens a dialog box that allows you to send system software to the
local system’s flash memory. The system software is identified by the numbers 1 and 2.
The system has two flash EPROMS on board, the flash download file ending in the
number 1 is destined for EPROM 1 and the flash download file ending in number 2 is
destined for EPROM 2. Full download files are identified as 
FDL files and patch...

Page 5-13
RMS Programming
ENCORE MANUAL, Issue 4.0 
– July 2002
Real Time Programming Screen
RMS
PROGRAMMING
5
•Send Database. Opens a dialog box that allows you to send a database to the system.
You can choose to send the entire database to the system being configured or you can
send sections of the active database. 
You can use the following options:
—System, Line, Phone, and Send Selected. Select the System, Line, and
Phone information you want to have downloaded by placing check marks in the...

Page 5-14
RMS Programming
ENCORE MANUAL, Issue 4.0 
– July 2002
RMS Programming Introduction •
Receive All. Used to receive the full database from the connected system. 
You have the following options:
—Receive All. Begin uploading information to your PC. A status message, like the
one shown below, displays what is being received.
—Abort Receive. Stops receiving the database. The Status field displays what was
being sent. When you select Abort Receive, the current database section com-
pletes sending,...