Inter-Tel Encore Installation, Programming And Maintenance Version 4 Manual

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RMS Programming
ENCORE MANUAL, Issue 4.0 
– July 2002
RMS Programming Introduction
RMS
PROGRAMMING
5
8.4The programming screens have the following buttons:
•Send. Sends selected the programmed information to the system during a Real Time
connection.
•Receive. Retrieves selected information from the system during a Real Time connec-
tion.
•View Changes. Allows you to see the changes that have taken place on the screen
before you send them.
•Close. Allows you to exit from the programming screen....

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RMS Programming
ENCORE MANUAL, Issue 4.0 
– July 2002
RMS Extension Programming
9. RMS EXTENSION PROGRAMMING
9.1The Extension/Phone Programming drop-down list includes all of the extension
programming options. The following table lists the available Extensions options, with their
allowed values and defaults, if applicable.
 In each of the following screens, you can scroll to
the extension you want to program and fill in the fields. 
Table 5-1: 
RMS Extension Programming Values...

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RMS Programming
ENCORE MANUAL, Issue 4.0 
– July 2002
Call Handling/Extension Name
RMS
PROGRAMMING
5
A. CALL HANDLING/EXTENSION NAME 
9.2Selecting the Call Handling/Extension Names programming option provides the follow-
ing programming options, shown below. 
•Extension Name. Assign names to extensions. When a Keyset extension receives an
internal call, its display shows the calling extension name in the place of the extension
number. 
•Forwarding Options. Allows you to enable or disable call...

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RMS Programming
ENCORE MANUAL, Issue 4.0 
– July 2002
Classes of Service/Pickup Groups
B. CLASSES OF SERVICE/PICKUP GROUPS
9.3The following screen allows you to assign the toll restriction Class of Service options
and Pickup Groups for all extensions on the system. 
9.4The options are:
•Class of Service Day/Night. Using these fields, you can assign the extensions to a
Class of Service that will operate when the system is in Day and/or Night Mode. At
default, all extensions are in Class 1 for...

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RMS Programming
ENCORE MANUAL, Issue 4.0 
– July 2002
Extension Features
RMS
PROGRAMMING
5
•Exceptions and Restrictions. View the Exceptions and Restrictions screen (shown
on page 5-40).
•Ta b l e s. Place a check mark in the appropriate boxes to designate which Tables will be
used by each extension for toll restriction.
•Pickup Groups. Program extensions to be in one of the four Pick-Up Groups. Group
members can pick up any call (internal or external) that is ringing at another extension
in...

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RMS Programming
ENCORE MANUAL, Issue 4.0 
– July 2002
Extension Features
9.7A feature can be set for a range of extensions. For example to protect all extensions
from call waiting tones, highlight the Protect From Tones bar on the left. This causes the entire
line to be highlighted. To set all extensions for the option select Set Range ON. This enables
the option on all the extensions. Conversely, to set the range off, select the option and select
Set Range OFF. 
9.8The extension features that...

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RMS Programming
ENCORE MANUAL, Issue 4.0 
– July 2002
Extension Features
RMS
PROGRAMMING
5
•Restricted Used of PA. External paging equipment (a paging amplifier and speaker)
can be connected to the system. Users can then make announcements over the external
paging equipment. Place a check in the box if you wish to restrict access to the external
paging equipment from this extension.
•Door Restrict. The Encore System has a doorstrike relay output that can be used to
operate a strikeplate...

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RMS Programming
ENCORE MANUAL, Issue 4.0 
– July 2002
Port Swapping
D. PORT SWAPPING
NOTE: This feature is available in Real Time mode only. 
9.9If an extension interface becomes faulty, you can swap its extension programming to a
different extension. Calls for the faulty extension will be routed automatically to the new
extension. The following screen shows the default and current positions of the extensions. 
9.10 
To move an extension:
1.
Enter the extension numbers you want to swap in the...

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RMS Programming
ENCORE MANUAL, Issue 4.0 
– July 2002
Personal Speed Dial
RMS
PROGRAMMING
5
E. PERSONAL SPEED DIAL 
9.11Personal speed-dial numbers can be stored for personal use. Keyset extensions can store
up to 12 numbers and single-line extensions can store up to 10. The speed-dial numbers can be
associated with names, if desired.
9.12The following screen allows you to access the individual extension speed dial tables
and write, remove, or edit the contents. Simply highlight the field you...

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RMS Programming
ENCORE MANUAL, Issue 4.0 
– July 2002
Program Keys/Reset Keys to Default Settings
F. PROGRAM KEYS/RESET KEYS TO DEFAULT SETTINGS
9.14There are eight Programmable keys across the top of each Keyset. These keys are pre-
programmed as Line keys.
 You can program the keys to use any feature code or extension
number.
•If you use a feature code, you can also program additional digits. If you are program-
ming the key to call an external number, remember to precede the number with a 9,...