Inter-Tel Axxess Administrators Guide

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AXXESS System Features
INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Do-Not-DisturbT
O ENABLE DO-NOT-DISTURB MODE:
  (1)Keyset: While on hook, press the DND key or enter the Do-Not-Disturb feature code
(370) or Do-Not-Disturb On/Off feature code (372). Display keysets show SELECT
DND MESSAGE # (01-20). 
Single-Line Set: Lift the handset and enter the Do-Not-Disturb feature code (370) or
the Do-Not-Disturb On/Off feature code (372). You hear a progress tone.
  (2)To select...

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Do-Not-Disturb Override want to be disturbed:
Keyset: Press the DND key or press the Special key   and then enter a Do-Not-
Disturb feature code (370 or 372). The key lights. The display shows DO-NOT-DIS-
TURB ON. The intercom caller is no longer camped on and receives do-not-disturb
indications.
Single-Line Set: (This procedure will interrupt your call in progress.) Hookflash and
enter the a Do-Not-Disturb...

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INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Remote Feature Programming
REMOTE FEATURE PROGRAMMING
The Remote Programming feature allows a user to place a phone in do-not-disturb mode
(DND) or forward the station’s calls, either from another station or through DISA. Each station
has a password to limit access to this feature. (See page 111 for information about DISA.)
In a network, Remote Programming can be performed on one node for any keyset that is...

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INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Remote Do-Not-Disturb Programming T
O CHANGE THE STATION PASSWORD USING REMOTE PROGRAMMING:
  (1)If calling from an outside telephone, access the system through a DISA line. Enter the
DISA security code (if applicable). You hear a confirmation tone.
If programming from another station, lift the handset or press the SPKR key.
  (2)Enter the Remote Programming feature code (359). You hear a confirmation tone....

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INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Remote Do-Not-Disturb Programming  (5)To turn on Do-Not-Disturb:
a.Enter the Do-Not-Disturb On feature code (370). (The On/Off feature code cannot
be used in remote programming.) If you entered an invalid feature code, you will
hear reorder tones and can try again.
NOTE If the station you are programming is not allowed to use DND, you will
hear reorder tones and the display will show CANNOT ACCESS RESERVED...

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Remote Forward Programming
REMOTE FORWARD PROGRAMMING
TO FORWARD A STATION USING THE RE M O T E PROGRAMMING FEATURE:
NOTE After each entry, non-display keyset users will hear a confirmation tone. Outside callers
using a DISA line will hear confirmation tone followed by DISA dial tone. Display keyset
users will not hear confirmation tones but will see a prompt asking for the next entry.
  (1)If calling from an...

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INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Default Station
DEFAULT STATION
A station user can enter one feature code that will return the following features to their default
states. 
•Cancels the following features, if in effect:
—Do-Not-Disturb
—Manual Call Forwarding
—Queue Request
—Account Code For All Calls Following
—Background Music
—Ring Intercom Always
—Headset Mode
•Restores the following features, if disabled:
—Handsfree
—Page Receive
—Hunt...

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Reminder Messages (Keysets Only)
REMINDER MESSAGES (KEYSETS ONLY)
Reminder messages are set, like an alarm clock, to signal a keyset station at a specified time.
The user can select the message and time up to 24 hours in advance. Twenty different reminder
messages are available. These messages can be reprogrammed by the installer or using an
Administrator’s station. Up to 224 reminder messages can be requested...

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INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Reminder Messages (Keysets Only)To scroll through the messages: View the available messages by pressing the high
end of the Volume key or NEXT key to scroll forward or pressing the low end of the
Volume key or PREVIOUS key to scroll backward. Each message displays for 0.5 sec-
onds before another can be selected. When the desired message is displayed, press 
or ACCEPT.
  (3)Enter the time that you wish to...

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Record Keeping And Maintenance Features
RECORD KEEPING AND MAINTENANCE FEATURES
CALL COST ACCOUNTING
The Call Cost Accounting feature estimates the cost of outgoing and incoming calls, displays it
on the keysets, and prints it in the SMDR reports. The cost is based on the type of call, tele-
phone number dialed, the elapsed time of the call, the day of the week, and the time of day. A
table in the database...