Inter-Tel Axxess Administrators Guide

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AXXESS System Features
INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Trunk Features
TRUNK FEATURES
This section explains the trunk functions and programmable features.
CALLER ID, DNIS, AND ANI
NOTE The Advanced CO Interfaces feature must be enabled in Premium Feature Selection to
use these features.
The AXXESS System supports Caller ID, ANI, and DNIS. These features provide information
about the source of the call. 
•Caller ID: Caller ID information gives the caller’s telephone...

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INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Caller ID, DNIS, And ANI •Outside Party Call information Has Priority: If the Expanded CO Call Information
flag is enabled (as described above), this flag determines what information is displayed
at the keyset. If enabled, any call that is received on a trunk that provides outside call
information (for example, Caller ID or ANI), will be identified on the keysets display
with the call information. If disabled,...

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INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Caller ID, DNIS, And ANIDisplay Line 2
The following criteria are used to display the number on the bottom line of the ring-in display.
This assumes that all of the necessary flags are properly set.
  (1)Outside Party Number provided by the Desktop Application, if available.
  (2)Outside Party Number provided by Caller ID, if enabled at the system-wide flag level.
  (3)Outside Party Number provided by ANI...

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INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Outgoing-Access, Allowed- Answer, And Ring-In Assignments
OUTGOING-ACCESS, ALLOWED- ANSWER, AND RING-IN ASSIGNMENTS
Each trunk group has programmed lists of stations for outgoing-access, allowed-answer, and
ring-in assignments for day and night modes.
•Outgoing-access assignment for a particular trunk group or node trunk group permits
the station user to place calls using trunks in that trunk group. Each...

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AXXESS System Features
INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Automatic Route Selection (ARS)
AUTOMATIC ROUTE SELECTION (ARS)
NOTE This feature must be enabled in Premium Feature Selection.
ARS is a money-saving feature that allows the system to be programmed to select the least
expensive route for placing outgoing calls. It can be used for placing outgoing calls and trans-
ferring or forwarding calls to outside telephone numbers. Stations can be restricted to using
only...

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INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Automatic Route Selection (ARS) When ARS is selected, the user dials the number (including the area code, if needed), and the
system does the following:
  (1)Checks the dialed number and matches the dialing pattern to a route group: The
system checks the route groups in numerical order and selects the first group that
applies to the dialing pattern of the number that was dialed. NOTE: If the Emergency
Call...

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AXXESS System Features
INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Toll Restriction
TOLL RESTRICTION
The following features provide toll restriction on the AXXESS System. (They are described in
further detail in this section.)
•Trunk Group Toll Restriction: Each trunk group can be designated as “subject to toll
restriction” or “not subject to toll restriction” in database programming. If subject to toll
restriction, station class of service is checked when the trunk group is...

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INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Toll Restriction •COS 02 – Deny Area/Office: This restriction is divided into eight user groups to allow
the use of varying area/office code restriction tables. This is useful for reducing restric-
tions for some of the stations, AXXESSORY Talk applications, or trunk groups while
increasing restrictions for others. Each station, application, and trunk group is assigned
a day mode and a night mode user group in...

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INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Toll RestrictionSystem speed-dial numbers can be programmed to bypass COS restrictions on a system-wide
basis. If the option is not enabled, all system speed-dial numbers are subject to toll restriction.
Because a condition may exist where a critical or life threatening situation needs to be
reported, using the Emergency Call feature code will override all toll restrictions and trunk
access programming.
Note...

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INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Emergency Call Feature
EMERGENCY CALL FEATURE
The AXXESS System will immediately allow access to local emergency facilities whenever a
station user enters the Emergency Call feature code (defaults to 911). When activated, the
Emergency Call feature will select a trunk and then automatically dial the necessary digit(s) to
call the local emergency services facility (defaults to 911). Because a condition may...