Inter-Tel Axxess Administrators Guide

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AXXESS System Hardware
INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Station InstrumentsDefault Keyset Feature Keys
When the system is in the default state, all keysets are in the same keymap group and have the
following feature keys. Feature code descriptions start on page 79. (The Special key is repre-
sented by keycaps with   on the keyset.)
KEY FUNCTION
CALL KEYS 1-4
Selects an outgoing trunk, if idle, or answers a call on the key.
ICSelects a voice channel or picks up a...

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AXXESS System Hardware
INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Station Instruments Secondary Extension Appearances
The Secondary Extension Appearances feature allows calls ringing or on individual hold at one
“primary” station to appear on a “secondary extension key” at another station. For example, a
secretary or assistant can have a secondary extension key for a supervisors station, or one sta-
tion can have several secondary extension keys, each associated with a...

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INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Station InstrumentsNormally, the secondary extension key will not show intercom calls. However, if the primary
station does not have an IC key, intercom calls will appear under a Call key and, therefore, will
appear on the secondary extension key. If the primary station is a single-line set, all calls will
appear on the secondary extension key.
After answering a call on the secondary extension key, the station...

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AXXESS System Hardware
INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Station Instruments Keyset Light-Emitting Diode (LED) Indications
The keyset Call keys, trunk keys, speed-dial keys, hunt group keys, and some of the feature
keys contain light-emitting diodes (LEDs). The LED flash rates, shown below, indicate the sta-
tus of the stations, trunks, and features. The rates are shown in interruptions per minute (IPM).
*This applies only to keysets with red/green LEDs.
STEADY 
0...

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AXXESS System Hardware
INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Station InstrumentsRed and Green LEDs
Newer Inter-Tel Executive, Standard and Basic Digital Keysets have red and green LEDs in the
key lamps. When both colors are used, a green lamp generally indicates that the call is active,
ringing, or holding at your station (see below for a possible exception for direct ring-in calls).
When the lamp is red, the call is active, ringing, or holding at another station. Trunk...

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AXXESS System Hardware
INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Station Instruments “Send Alert Burst To Headset” Station Flag
The “Send Alert Burst To Headset” will send a single tone to a headset, instead of normal key-
set ring tones, when a call is ringing at the station (non-handsfree intercom call, outside call,
queue callback, or reminder message). The tone is sent only once, when the call is received,
and will not repeat even if the call continues to ring...

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AXXESS System Hardware
INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Station InstrumentsOptional Data Devices
A customer-provided, modem-equipped data device (such as a data terminal or a personal com-
puter) may be attached to a keyset that has an optional data port module installed.
Digital Keyset users can adjust the baud rate (bps) of the PCDPM connected to the keyset. The
rate can be set to 300, 600, 1200, 2400, or 4800 (1200, 2400, or 4800 if it is a system serial
port). To...

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INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Station Instruments   (4)Operate the data device according to the manufacturer’s instructions. The device must
be able to come off hook and answer the incoming call.
If you wish to return the active data call to your primary voice path, press the flutter-
ing DATA key. The call cost and elapsed time of the data call are displayed.
The data device can be used for initiating a data call, without the use of a...

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AXXESS System Hardware
INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Station InstrumentsWhile ring signal is being sent to the data device, the DATA key flashes. As soon as the data
device answers, the DATA key flutters. The key continues to flutter for the duration of the call,
indicating that the data path is in use but may be picked up by associated keysets.
T
O ANSWER A DATA CALL USING THE DATA DEVICE:
  (1)When the data device receives a call, the DATA key flashes on the...

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INTER-TEL AXXESS ADMINISTRATOR’S GUIDE – Issue 5.1, March 2000
Station Instruments 8-Line IMX AIM Analog Keysets On Dual Circuits
If desired, 8-line IMX AIM Analog Keysets can be installed two to a circuit using the Analog
Keyset Card (AKSC). To do this, single Analog Keyset Card (AKSC) circuits are designated
as “dual” circuits in System Configuration programming. (Other keyset models cannot be
installed two to a circuit.) The designated dual circuit becomes two circuits...