HP Z5200 Owners Manual

74:YZ
Cause
Solution
Error uploading firmware update file.Try the following:
● Switch the Power OFF from the back of the Printer and
disconnect the Power cord. Reconnect the power cord
and power On the Printer.
● Make sure the connection between the computer and the
printer is functioning properly.
● Try to update the Firmware again.
74.1:YZ
Cause
Solution
Error uploading media profile update file.
Try the following:
● Switch the Power OFF from the back of the Printer and
disconnect the Power cord....

75.2:YZ
Cause
Solution
Preventive Maintenance Kit #2 counter active.Try the following:
● Switch the Power OFF from the back of the Printer and
disconnect the Power cord. Reconnect the power cord
and power On the Printer.
● Change theLeft Spittoon foams and Belt Assembly, the
Scan-Axis Motor, the Ink Supply Tubes, and Carriage
Assembly (this does not include the Carriage PCA and
Color Sensor (ESP), but it 
does include the Trailing
Cable).
You should change Preventive Maintenance Kit #2. Refer
to...

78.1:YZ
Cause
Solution
Media settings area missing in media settings file. Try the following:
●Switch the Power OFF from the back of the Printer and
disconnect the Power cord. Reconnect the power cord
and power On the Printer.
● Check that the Printer has the latest Firmware version. If
not, update the Firmware to the latest version.
● Update the OMES.
79:YZ
Cause
Solution
Generic Firmware error.
Try the following:
● Switch the Power OFF from the back of the Printer and
disconnect the Power cord....

81.1:YZ
Cause
Solution
Problem finding the Drive Roller zero.Try the following:
● Open the Window and check for any visible obstacles
restricting the movement of the Drive Roller. If there is a
wrinkled mass of media inside the paper path, lift the
Pinchwheels (using the Media Lever) and clear the
obstruction.
● Perform the Media Drive diagnostic test to troubleshoot
the problem further 
 2. Paper Drive on page 87.
● Check the connections on the Main PCA; the Media
Advance Drive is connected 
to the...

87:YZ
Cause
Solution
Problem finding the Scan-axis encoder reading.Try the following:
● Switch the Power OFF from the back of the Printer and
disconnect the Power cord. Reconnect the power cord
and power On the Printer.
● Movement jam.
● Possible paper jam.
● Mechanical Initiator scan axis measure error.
● Check that the Scan-Axis Motor is correctly connected.
● Check that the Encoder Sensor is correctly connected.
● Remove the Encoder Strip and clean it.
● Perform the Scan Axis diagnostic test to...

94.1:YZ
Cause
Solution
Profiling algorithm failed.Try the following:
● Profiling failed due to a different error (not algorithm / data
processing).
● Perform the Color Sensor (ESP) calibration. You must
use glossy paper for this calibration.
● If the System Error continues, replace the Carriage
PCA 
 refer Carriage PCA on page 276.
● If the System Error continues, replace the Formatter 
refer Formatter on page 296.
98:YZ
Cause
Solution
Automatic backup print m
ode enabled. Try the following:
●Switch the...

3 Diagnostic Menu
Diagnostic Mode UP + OK●
1. Scan Axis on page 76
◦
Star Wheel Lifter test on page 76
◦
PRS Test on page 78
◦
Scan Axis Test on page 80
◦
Cutter test on page 84
●
2. Paper Drive on page 87
●
3. Electronics Module on page 90
●
4. Carriage Assembly on page 95
●
5. Sensors on page 101
●
6. Color Sensor (ESP) on page 104
●
7. Ink Delivery System (IDS) on page 106
◦
Ink Delivery System on page 106
◦
Check Ink Supplies on page 109
◦
Check Leakage on page 110
●
8. Service Station on page 110
●...

Introduction
This chapter explains how to use the built-in diagnostic menus and what to do if any of the Service Tests
FAIL.
NOTE: If possible, always perform a Service Test on the component that you are about to replace,
just to make sure that is the co mponent that has Failed. If the test on that component passes, there is
no need to replace it.
Diagnostics - Self Test
Initialization Sequences
Whenever the Printer is switched ON, it automatica lly performs a series of internal self tests and
mechanical...

The purpose of this test is to verify the operation of the Carriage Assembly.
5. Sensors Test 
 Refer 5. Sensors on page 101.
The purpose of this test is to verify the operation of the following Sensors:
● Window Sensor.
● Media Lever Sensor.
● Media Sensor.
6. Color Sensor Test (SOL)
 Refer 6. Color Sensor (ESP) on page 104.
The purpose of this test is to verify  the operation of the Color Sensor (ESP).
7. Ink Delivery Test 
 Refer 7. Ink Delivery System (IDS) on page 106.
The purpose of this test is to...

Entering the Service Tests Menu
NOTE:In order to enter the Service Utility Menu, please refer to the instructions on Entering the
Service Utilities Menu on page 124.
1.Make sure the printer is switched OFF from the power switch on the front of the printer and NOT
from the power switch on the back of the printer.
2. For On-Site Engineers, hold the  Up arrow key and the  OK key down and switch the printer  ON
using the front power switch. Wait until the LED of the power switch stops flashing (usually after...