HP Z5200 Owners Manual

1.If the Printer is experiencing  horizontal misalignment problems, th e Alignment Test will show
something like this:
2. If the Printer is experiencing  vertical misalignment problems, the Alignment Test will show
something like this:
3. If the Printer is experiencing  bi-directional misalignment problems, th e Alignment Test will show
something like this:
Corrective Action
Perform the Printhead Alignment ( Main Menu / Image Quality Maintenance  / Align Printheads ), using
the same paper type with which...

Diagnostic Part 3: Printheads & Paper Advance
This test is designed to check whether the Prin theads and the Paper Advance Mechanism are working
correctly. This part of the Image Quality Test should  NOT be used to check fo r color consistency or
accuracy.
Banding
If the Printer is experiencing a banding problem, you wi ll see repetitive horizontal bands within the printed
image.
● Darker horizontal bands or lines repeated along the vertical band (from top to bottom at the same
distance).
● Whiter...

If banding does occur in ALL the colors, then it is mo re than likely a Paper Advance problem:
● If the bands are light, it means that the paper has advanced too much.
● If the bands are dark, it means that the paper hasn’t advanced enough.
● In high quality modes, graininess in ALL colors can indicate problems either with alignment
or Paper Advance.
Corrective Action
In order to solve problems that re sult in banding, try the following:
1. Check that the appropriate print quality settings ar e being...

Printing the Advanced Diagnostics Print
1.In the Service Utilities submenu, scroll to “ Diagnostic Print” and press OK.
2. You will be given three options. Use the  Arrow keys to select the  Advanced Diagnostics  menu.
3.From the displayed options, use the  Arrow keys to make the required selection Paper Advance,
Visual Alignment Diagnostic, Nozzle Health, Force  Drop Detection or Print Banding Plot, and press
the  ENTER  key to start printing.
4.Make sure media is loaded, the Media Lever is  lowered and...

NOTE:It is very important to verify th at the loaded media is the same media type as selected in the
front panel. You can verify the media type selected through the Front Panel ( Main Menu/ Paper
menu / View loaded paper ). The wrong type of  paper selected will produce an  offset error in the Paper
Advance.
The following plot shows correct medi a advance, there is a straight white line positioned close to the 0
column for the majority of the points.
The following plot shows a bad media advance, there is...

Corrective Action
To fix Paper Advance problems, try the following:
1.Check the Paper Advance Calibration Status. This can be done by going to  Main Menu/ Paper /
View Loaded Paper . At the bottom, the Front Panel displays the Paper Advance Calibration status.
There are three status messages:
● DEFAULT
. The paper loaded is recognized as HP paper, which is already optimized and
calibrated for the printer. Do not calibrate the Paper Advance for this paper.
● RECOMMENDED
. The paper loaded is NOT...

3.If Calibrate Paper Advance has mostly solved the problem, try Adjust Paper Advance to fine tune
the Paper Advance ( Main Menu/ Image Quality Maintenance / Paper Advance Calibration /
Adjust Paper Advance ).
Select the percentage of change from -100% to  100%. To correct light banding, decrease the
percentage. To correct dark ba nding, increase the percentage.
4. The Paper Advance calibration from the service menu will calibrate the Paper Advance for ALL
paper types. This action is recommended when:
●...

What to see in the AutoPen Alignment Diagnostics1.At the left we have two checks for the pen to pe n alignment in scan axis direction (Pen2Pen-Fwd
& Pen2Pen-Rev). It is forward and reverse. The ar ea to check is the junction (marked with “-”) of
the black with the rest of colors. The arrows show the printing direction
2. The bidirectional check is at the top, marked as number 2 (Bidir). Check that the lines are
continuous without a gap. The junction is marked  with “-”. The arrows show the printing...

1.The Variable Frequency Nozzle health plot with od d/even nozzles separation. This is used to detect
misdirected or weak nozzles, nozzles not workin g correctly at all frequencies, or even Gloss
Enhancer (GE) color problems.
2. Inspector measuring tool test plot.
NOTE: Test 2 should NOT be used by Service Engineers.
3.Nozzle Print Test  which is also part of the Image Qualit y Service Plot. This test is designed to
check that the Printhead nozzles print correctly.  The test prints out every single...

Troubleshooting Print Quality Problems
Print Quality General Advice
1.To achieve the best performanc e from the printer, only genuine HP accessories and supplies
should be used.
2. Make sure that the  paper type selected in the Front Panel is the same as the paper type loaded
into the Printer.
3. Make sure to use the most appropriate print qualit y settings for your purposes. A lower print quality
is likely to be seen if the print quality slider has been moved to the Speed  end of the scale, or the...