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HP Z5200 Owners Manual

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Page 51

4.Check the paper advance calibration status. If th e status is PENDING, perform the Paper Advance
Calibration ( Main Menu/ Image Quality Maintenance  / Paper Advance Calibration  / Calibrate
Paper Advance ).
5. After calibration reprint the job.
Lines are Missing, Too Thin, or Too Thick
Description of problem
Shown below is an example of what yo u might see if you have this problem:
Corrective Action
1.Check that the paper type loaded corresponds to the paper type selected in the front panel and in
the...

Page 52

Corrective Action
1.The problems may be inherent in the image that  you are trying to print. Try to improve the image
with the  application  that generated the file.
2. Check that the appropriate print quality settings  are being used (refer to the User’s Guide for more
information).
3. Turn On the  Maximum Detail  option in the Driver.
4. Change the image rendering resolution to 300 dpi or 600 dpi depending on the printing needs. You
can find the Max. Application Resolution option  in the Windows driver...

Page 53

Lines are Blurred (Ink Bleeds from Lines)
Description of problem
This problem is often caused by the ink soaking into the paper, making the lines blurred and fuzzy. This
could be because of the humidity in the air.
Corrective Action
1. Check that the environmental conditions (tempe rature, humidity) are suitable for high-quality
printing.
2. Make sure that the  paper type selected in the Front Panel is  the same as the paper type loaded
into the Printer.
3. Try using a heavier paper type. When printing...

Page 54

3.Check that the appropriate print quality settings  are being used (refer to the User’s Guide for more
information). Select the  custom print quality options in the Print dialog, and try turning on the  More
passes  detail option. Reprint the job in case the problem has been solved.
4. Check the Printhead alignment status. If the stat us is PENDING, perform the Printhead Alignment
( Main Menu / Image Quality Maintenance / Align Printheads ). After alignment reprint the job.
5. Check the paper advance...

Page 55

4.Check that the appropriate print quality settings ar e being used (refer to the User’s Guide for more
information).
5. Check that the environmental conditions (temperature, humidity) are within the temperature/
humidity range as specified for the Printer (refer  to the User’s Guide for further information).
Print Scuffing or Scratching when Touched
Description of problem
The black ink pigment can smudge when touched by a finger, a pen, or some other object. This is
particularly noticeable on coated...

Page 56

4.Try using a heavier paper type. When printing dense colors, it is recommended to use HP
Heavyweight Coated Paper HP Super, Heavyweight Coated Paper or thicker Digital Fine Art
papers.
5. Try to increase the margins by relocating the image to the center of the page with the software
application being used.
Ink marks on the back of the paper
This can happen after a lot of border less printing,  especially with nonstandard paper sizes. Ink residues
on the platen are likely to mark the back of the paper....

Page 57

Black and white prints do not look neutral
Consider printing in grayscale (c olor options submenu inside the pr inting preference menu). See the
Use ŕs Guide for more information.
Horizontal lines at the  end of a cut sheet print
There is a type of defect that only affects the end  of a print, within approximately 30 mm of the trailing
edge of the paper. Some very thin horizontal lines may be seen across the print.
Corrective Action
1. Print the Service Image Diagnostics Print, and cl ean any printheads...

Page 58

Corrective Action
1.Ensure that the paper type being  used has been color calibrated, which will give color consistency
from print to print, and from Printer to Printer.
2. Check that printing is on the correct side of the paper.
3. Check that the appropriate print quality settings  are being used (refer to the User’s Guide for more
information). Reprint the job in case the problem has been solved.
4. If the problem consists of color differences between your print and your monitor, please follow the...

Page 59

●If the image contains its own margins, it may be 
possible to print it successfully by using the Clip
Contents by Margins option.
● If a very long image needs to be printed on a roll, check that the software is capable of printing an
image of that size.
● The page may have been rotated from portrait to landscape on a paper size that is not wide enough.
● If necessary, change the printable area in the software.
● If necessary, reduce the size of the image or do
cument in your software application, so it...

Page 60

2 System Error Codes
●Introduction
●
Continuable and Non-Continuable Error Codes
●
System Error Code Brief Descriptions
●
System Error Codes  - Full Descriptions
Introduction
System error codes are hexa-decim al based numbers generally caused by internal system errors. The
following pages contain a  list of system error codes and their re spective descriptions and recommended
corrective actions. Only try one recommended action at a time and check if the error code has
disappeared.
If you have an error...
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