HP Z5200 Owners Manual

Continuable and Non-Continuable Error Codes
Some of the Error Codes are continuable, which means you can press OK on the front-panel and
continue working with the Printer. Non-Continuable  Error Codes do not allow you to continue working
with the Printer, in this  case power the Printer OFF and ON again and see if the System Error disappears.
If the Error Code reappears, then th e Printer requires an on-site visit in order to resolve the problem.
NOTE:Even though the customer can continue working with a...

26.nInk Cartridge (color = n)
27Printhead error
31Cutter
38Output Tray
41Paper-axis motor
41.1Paper-axis motor
42Scan-axis motor
44Aerosol fan
47Star wheel motor
48PPS mechanism
51Window Sensor
52Drop detector
55Line sensor
56Drive roller analog encoder sensor
58Color sensor (ESP)
61Error job
62PC Interface
63Input/output through LAN card
64Input/output through USB port
65Input/output (not known what port)
66Input/output (not known what port)
67Input/output through FireWire port
68Loss of engine counters...

81.1Media advance
84Roll Feed
85Media-axis encoder reading
86Carriage Movement
87Scan-axis encoder reading
93Ink Pumping
94Color calibration
94.1Profiler
95Printhead alignment
97Paper advance calibration
Corrective Actions Table
The following table explains the YZ part of the System Error Code or Warning:
CodeRecovery ActionResponse
00ReplacePossible for customer to perform action
01Reseat/Reconnect/Clean/Adjust
(manually) 
02Calibrate/Adjust (using Automatic
Process) 
03Power OFF and Restart the Printer...

System Error Codes - Full Descriptions
This sections describes each of the system error codes and warnings that could be encountered while
using the printer and provides the remedial action required to solve the problem detected.
NOTE:Only replace one component at a time and check if the error has gone before replacing another
component. Using this procedur e you will be able to determine exactly which component failed.
01.0:YZ
Cause
Solution
HCI queue does not end after 2 seconds. Try the following:
●...

02.1:YZ
Cause
Solution
Encoder seems to be wrong.Try the following:
● Switch the Power OFF from the back of the Printer and
disconnect the Power cord. Reconnect the power cord
and power On the Printer.
● Check that the Carriage Assembly stopper is correctly
installed.
● Replace the Carriage Assembly 
 See Carriage
Assembly (with or wi
thout Trailing Cable) on page 244.
● If the System Error continues, replace the Encoder
Strip 
 refer Encoder Strip (with spring and attachment
nut) on page 231
 and...

05.1:YZ
Cause
Solution
CPU Fan is stopped or burnt.Try the following:
● Switch the Power OFF from the back of the Printer and
disconnect the Power cord. Reconnect the power cord
and power On the Printer.
● Replace the Power Supply Unit (PSU) 
 refer
Electronics Module (Main PCA and PSU) on page 298.
● If the System Error continues, replace the Main PCA
 refer Electronics Module (Main PCA and PSU)
on page 298
.
06:YZ
Cause
Solution
Main NVM failure - not detected, read/write failed or readback
error. Try...

11:YZ
Cause
Solution
Trailing Cable does not seem to be detected.Try the following:
● Switch the Power OFF from the back of the Printer and
disconnect the Power cord. Reconnect the power cord
and power On the Printer.
● Check that the Trailing Cable is not damaged.
● Check that the Trailing C
able is correctly connected
between the Main PCA and Carriage PCA.
● If the System Error continues, replace the Formatter 
refer Formatter on page 296
.
● If the System Error continues, replace the Main PCA
 refer...

21:YZ
Cause
Solution
Fail moving Service Station.Try the following:
● Switch the Power OFF from the back of the Printer and
disconnect the Power cord. Check the Primer Tubes.
Reconnect the power cord and power On the Printer.
● Make sure that the Service Station path is clear. Remove
any visible obstacles (e.g. sc
rews, plastic parts, etc...)
restricting the movement of the Service Station.
● Perform the Service Station diagnostic test to
troubleshoot the problem further 
 8. Service Station
on page 110...

22.0:YZ
Cause
Solution
ISS Left BPS0 error.(Supplies 0, 1, 2) (Module 0 left).Try the following:
●Switch the Power OFF from the back of the Printer and
disconnect the Power cord. Reconnect the power cord
and power On the Printer.
● Check that the cables between the Left Ink Supply Station
and Main PCA the are not damaged and are correctly
connected.
● Perform the Ink Delivery System diagnostic test to
troubleshoot the problem further 
 7. Ink Delivery
System (IDS) on page 106
.
● If the System Error...

22.2:YZ
Cause
Solution
ISS Right BPS0 error.(Supplies 0, 1, 2)(Module 2 far right).Try the following:
●Switch the Power OFF from the back of the Printer and
disconnect the Power cord. Reconnect the power cord
and power On the Printer.
● Check that the cables between the Right Ink Supply
Station and PrintMech PCA the are not damaged and are
correctly connected.
● Perform the Ink Delivery System diagnostic test to
troubleshoot the problem further 
 7. Ink Delivery
System (IDS) on page 106.
● If the System...