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HP Z5200 Owners Manual

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Page 71

27:YZ
Cause
Solution
An error has occurred in Printhead detection.Try the following:
● Switch the Power OFF from the back of the Printer and
disconnect the Power cord. Reconnect the power cord
and power On the Printer.
● Remove the Printheads from the Carriage Assembly and
reinsert them.
● Replace the Printheads.
● Replace the Carriage Cover (Flex Circuit) 
 refer
Carriage Cover (includes Carriage Latch) on page 272
.
● Replace the Carriage PCA 
 refer Carriage PCA
on page 276
.
● Replace the Formatter...

Page 72

38:YZ
Cause
Solution
An error has been detected with the Media Output Tray. Try the following:●Switch the Power OFF from the back of the Printer and
disconnect the Power cord. Reconnect the power cord
and power On the Printer.
● Check the Media Output Assembly for blockage or any
other obvious problems.
● Replace the Media Output Assembly 
 refer Media
Output Assembly on page 178.
41:YZ
Cause
Solution
Electrical fault or curre
nt limit in Media-Axis Motor. Try the following:
●Switch the Power OFF from...

Page 73

41.1:YZ
Cause
Solution
Electrical fault or current limit in Media-Axis Motor. Try the following:
●Switch the Power OFF from the back of the Printer and
disconnect the Power cord. Reconnect the power cord
and power On the Printer.
● Open the Window and check fo
r any visible obstacles
restricting the movement of the Media Advance Roller. If
there is a wrinkled mass of media inside the paper path,
lift the Pinch wheels (using  Media Lever) and clear the
obstruction.
● Perform the Paper Drive diagnostic...

Page 74

44:YZ
Cause
Solution
Electrical fault or current limit in Scan-Axis Motor. Try the following:
●Switch the Power OFF from the back of the Printer and
disconnect the Power cord. Reconnect the power cord
and power On the Printer.
● Check that the Aerosol Fan cable is not damaged and is
correctly connected to the PrintMech PCA.
● Replace the Aerosol Fan Assembly 
 refer Aerosol Fan
Assembly on page 219.
● If the System Error continues, replace the PrintMech PCA
 refer PrintMech PCA on page 220.
47:YZ
Cause...

Page 75

48:YZ
Cause
Solution
PPS system failure.Try the following:
● Switch the Power OFF from the back of the Printer and
disconnect the Power cord. Reconnect the power cord
and power On the Printer.
● Check that the Pen to Paper Space (PPS) Solenoid cable
is not damaged and is correctly connected to the
PrintMech PCA.
● Perform the Scan Axis PRS diagnostic test to
troubleshoot the problem further 
 PRS Test
on page 78
.
● Replace the Pen to Paper Space (PPS) Solenoid 
refer Pen to Paper Space (PPS) Solenoid on...

Page 76

52:YZ
Cause
Solution
The printer has detected a problem with the Drop Detector. Try the following:●Switch the Power OFF from the back of the Printer and
disconnect the Power cord. Reconnect the power cord
and power On the Printer.
● Check that the Drop Detector cable is not damaged and
is correctly connected to the PrintMech PCA.
● Check that the Service Station cable is not damaged and
is correctly connected to the PrintMech PCA.
● Replace the Drop Detector 
 refer Drop Detector
on page 217
.
● Reset...

Page 77

56:YZ
Cause
Solution
Drive roller analog encoder sensor fail or calibration failed. Try the following:
●Switch the Power OFF from the back of the Printer and
disconnect the Power cord. Reconnect the power cord
and power On the Printer.
● Perform the Media Path Test to troubleshoot the problem
further 
 2. Paper Drive on page 87.
● Replace the Encoder Disk and Encoder Sensor 
refer Encoder Disk and Encoder Sensor on page 308.
● If the System Error continues, replace the Main PCA
 refer Electronics Module...

Page 78

62:YZ
Cause
Solution
PC InterfaceTry the following:
● Switch the Power OFF from the back of the Printer and
disconnect the Power cord. Reconnect the power cord
and power On the Printer.
● Get the latest version of the firmware.
63:YZ
Cause
Solution
Input/Output problem through the Network Card.
Try the following:
● Switch the Power OFF from the back of the Printer and
disconnect the Power cord. Reconnect the power cord
and power On the Printer.
● Check that the Network cable is correctly connected to
the...

Page 79

65:YZ
Cause
Solution
Memory Driver Internal I/O error, I/O Socket Manager Internal
I/O error.Try the following:
●
Switch the Power OFF from the back of the Printer and
disconnect the Power cord. Reconnect the power cord
and power On the Printer.
● Check that the unknown port 
cable is correctly connected
to the Printer.
● Check that the Printer has the latest Firmware version. If
not, update the Firmware to the latest version.
● If the System Error continues, replace the Formatter 
refer Formatter on...

Page 80

71:YZ
Cause
Solution
Out of memory failure.Try the following:
● It is recommended that you remove any unnecessary files
from the Hard Disk Drive of the Formatter using the Web
Server.
71:19
Cause
Solution
Default Serial Number found in the main and backup NVM. It
seems that both the PrintMech PCA and Hard Disk Drive have
been replaced together. Try the following:
●
Perform the “Error 71:19 Recovery” Service Utility 
 13.
Error 71:19 Recovery on page 120
.
NOTE: You MUST NEVER replace both the Formatter,...
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