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HP Z5200 Owners Manual

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Page 131

9. I/O Information
The I/O Information test retrieves the TC/IP Network configurat ion parameters from the printer.
1. In the Diagnostics menu, scroll to 8. I/O Information  and press OK.
2. The I/O Information test starts and the front Panel displays the following message:
● Getting IO Interface.
● Starting ColorSensor.
3. The Front Panel displays the I/O Information.
4.Press any key to finish.
5. The Front Panel shows the test co mplete display for a few seconds.
6.The Front Panel prompts you to...

Page 132

2.In the Diagnostics menu, scroll to  10. Unit Information and press OK.
3. The Unit Information test starts and the front Panel displays the following message:
●Starting Horsburgh.
● Starting Nvm.
● Getting FW version.
● Getting Serial.
● Getting Part Number.
4. The Front Panel shows the result of the test.
5.Press any key to continue.
6. The Front Panel shows the test co mplete display for a few seconds.
7.The Front Panel prompts you to shutdown  the printer to complete the test.
8.Press any key to...

Page 133

11. EEROM Reset
The EEROM Reset test resets the printer to the factory defaults and delete any user information/files.
1.In the Diagnostics menu, scroll to 11. EEROM  and press OK.
2. The EEROM Reset test starts and the front Panel  prompts you to request if you want to continue.
3.If you do want to continue the test, use the Arrow keys to select  YES and press OK. If you do NOT
want to continue, select  NO and press  OK.
4. The EEROM Reset test continues and the front Panel displays the following...

Page 134

8.The Front Panel shows the test co mplete display for a few seconds.
9.The Front Panel prompts you to shutdown  the printer to complete the test.
10.Press any key to shutdown the printer.
11. Recover the Printheads. See Image Quality Maintenance Procedure, refer 
Image Quality
Maintenance Procedure on page 18.
12. Set Unit Configuration
The purpose of this test is to au tomatically configure the Printer ei ther as Standard or Productivity.
1. In the Diagnostics menu, scroll to  12. Set Unit...

Page 135

The purpose of this utility is to set the Serial Number and Part Number in case both the Formatter and
the PrintMech PCA are replaced at the same time.
Set the Serial Number as follows:
1. In the Diagnostics menu, scroll to 11. Error 71:19 Recovery  and press OK.
2. The Front Panel  will show the 1. Error 71:19 Recovery  submenu.
3.In the 11. Error 71:19 Recovery   submenu, scroll to Set Serial Number and press OK to start the
test.
4. The Set Serial Number test starts and th e front Panel displays the...

Page 136

7.The Front Panel shows the test co mplete display for a few seconds.
8.The Front Panel prompts you to shutdown  the printer to complete the test.
9.Press any key to shutdown the printer.
Select Right S/N
The purpose of this utility is to  set the correct Serial Number and Part Numb er in case either the
Formatter or the Printmech PCA have been replaced.
Set the correct Serial Number as follows:
1. In the Diagnostics menu, scroll to 11. Error 71:19 Recovery and press  OK.
2. The Front Panel will show...

Page 137

5.The Front Panel prompts choose the correct Serial Number and Part Number.
6.Use the Arrow  keys to the select the location containing  the correct Serial and Part Number, HDD
for the Formatter or EEPROM  for the PrintMech PCA.
7. Press  OK to confirm your choice.
8. The Select Right S/N test contin ues and the front Panel displays  the following messages as the
correct Serial Number and Part Number are copied  from the selected location to the other memory
location:
● Starting NvmMain.
● Starting...

Page 138

4 Service Menu
Service Utilities Down + Cancel (Service Engineers remote support)
●
1. Turn Drive Roller on page 126
●
2. Purge Tubes on page 128
●
5. Diagnostic Print on page 132
●
6. Set Date and Time on page 132
●
7. Enable/Disable Firewall on page 133
●
8. Enable/Disable Sleep Mode on page 134
●
9. SNMP Language Write Access on page 135
●
10 Borderless Cut Distance on page 137
Service Utilities UP + Cancel (Service Engineers only).
●
3. Set SN on page 130
●
4. Reset Life Counters on page 131
Entering...

Page 139

3.For On-Site Engineers, once inside the “Main Menu”, press the  Up arrow key and the  Cancel key
together. You are now in the  Service Menu Menu.
NOTE:Contact On-site support for further assistance.
4.Use the Arrow  keys to scroll to the  “Service Utilities” menu option and press the  OK key.
5. Use the  Arrow keys to scroll through the “Service  Utilities” selections and press the  OK key to begin
a specific operation wh en the required Service Utility is highlighted.
NOTE:If the printer is not used...

Page 140

The purpose of this Service Utility is to reset the internal life counters. There are two submenus
that allow you to:
● Reset ALL the counters related to a Preventive Maintenance Kit (PMK).
● Reset only the counters related to a specific replaced part.
5. Diagnostic Print 
 Refer 5. Diagnostic Print on page 132.
The purpose of this Service Utility is to print the Diagnostic Print in  order to identify image quality
problems.
● Image Quality Service Best
● Image Quality Service Normal
◦Paper Advance
◦...
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