HP Photosmart Premium Fax C410 User Manual

							NOTE:If your home or office setup is not described in this section, set up the
HP Photosmart as you would a regular analog phone. Make sure you use the phone
cord supplied in the box to connect one end to your telephone wall jack and the other
end to the port labeled 1-LINE on the back of the HP Photosmart. If you use another
phone cord, you might experience problems sending and receiving faxes.
Other equipment/servicessharing your fax lineRecommended fax setup forparallel-type phone systemsRecommended fax setup forserial-type phone systems
None
(You answered No to allquestions.)
Case A: Separate fax line (novoice calls received)Case A: Separate fax line (novoice calls received)
DSL service
(You answered Yes to question1 only.)
Case B: Set up theHP Photosmart with DSLCase B: Set up theHP Photosmart with DSL
PBX or ISDN system
(You answered Yes to question2 only.)
Case C: Set up theHP Photosmart with a PBXphone system or an ISDN line
Case C: Set up theHP Photosmart with a PBXphone system or an ISDN line
Distinctive ring service
(You answered Yes to question3 only.)
Case D: Fax with a distinctivering service on the same lineCase D: Fax with a distinctivering service on the same line
Voice calls
(You answered Yes to question4 only.)
Case E: Shared voice/fax lineCase E: Shared voice/fax line
Voice calls and voice mailservice
(You answered Yes toquestions 4 and 7 only.)
Case F: Shared voice/fax linewith voice mailCase F: Shared voice/fax linewith voice mail
Computer dial-up modem
(You answered Yes to question5 only.)
Case G: Fax line shared withcomputer dial-up modem (novoice calls received)
Not applicable.
Voice calls and computer dial-up modem
(You answered Yes toquestions 4 and 5 only.)
Case H: Shared voice/fax linewith computer dial-up modemNot applicable.
Voice calls and answeringmachine
(You answered Yes toquestions 4 and 6 only.)
Case I: Shared voice/fax linewith answering machineNot applicable.
Voice calls, computer dial-upmodem, and answeringmachine
(You answered Yes toquestions 4, 5, and 6 only.)
Case J: Shared voice/fax linewith computer dial-up modemand answering machine
Not applicable.
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							Other equipment/servicessharing your fax lineRecommended fax setup forparallel-type phone systemsRecommended fax setup forserial-type phone systems
Voice calls, computer dial-upmodem, and voice mail service
(You answered Yes toquestions 4, 5, and 7 only.)
Case K: Shared voice/fax linewith computer dial-up modemand voice mail
Not applicable.
Related topics
Additional fax setup information
Case A: Separate fax line (no voice calls received)
If you have a separate phone line on which you receive no voice calls, and you have no
other equipment connected on this phone line, set up the HP Photosmart as described
in this section.
Figure 3-1 Back view of the HP Photosmart
1Telephone wall jack
2Use the phone cord supplied in the box with the HP Photosmart to connect to the 1-LINE
port
To set up the HP Photosmart with a separate fax line
1.Using the phone cord supplied in the box with the HP Photosmart, connect one end
to your telephone wall jack, then connect the other end to the port labeled 1-LINE on
the back of the HP Photosmart.
NOTE:If you do not use the supplied cord to connect from the telephone wall
jack to the HP Photosmart, you might not be able to fax successfully. This special
phone cord is different from the phone cords you might already have in your home
or office.
2.Turn on the Auto Answer setting.
3.(Optional) Change the Rings to Answer setting to the lowest setting (two rings).
4.Run a fax test.
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							When the phone rings, the HP Photosmart will answer automatically after the number of
rings you set in the Rings to Answer setting. Then it will begin emitting fax reception
tones to the sending fax machine and receive the fax.
Case B: Set up the HP Photosmart with DSL
If you have a DSL service through your telephone company, use the instructions in this
section to connect a DSL filter between the telephone wall jack and the HP Photosmart.
The DSL filter removes the digital signal that can interfere with the HP Photosmart, so
the HP Photosmart can communicate properly with the phone line. (DSL might be called
ADSL in your country/region.)
NOTE:If you have a DSL line and you do not connect the DSL filter, you will not be
able to send and receive faxes with the HP Photosmart.
Figure 3-2 Back view of the HP Photosmart
1Telephone wall jack
2DSL filter and cord supplied by your DSL provider
3Use the phone cord supplied in the box with the HP Photosmart to connect to the 1-LINE
port
To set up the HP Photosmart with DSL
1.Obtain a DSL filter from your DSL provider.
2.Using the phone cord supplied in the box with the HP Photosmart, connect one end
to your telephone wall jack, then connect the other end to the port labeled 1-LINE on
the back of the HP Photosmart.
NOTE:If you do not use the supplied cord to connect from the telephone wall
jack to the HP Photosmart, you might not be able to fax successfully. This special
phone cord is different from the phone cords you might already have in your home
or office.
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							3.Connect the DSL filter cord to the telephone wall jack.
NOTE:If you have other office equipment or services attached to this phone line,
such as a distinctive ring service, answering machine, or voice mail, see the
appropriate section in this section for additional setup guidelines.
4.Run a fax test.
Case C: Set up the HP Photosmart with a PBX phone system or an ISDN line
If you are using either a PBX phone system or an ISDN converter/terminal adapter, make
sure you do the following:
•If you are using either a PBX or an ISDN converter/terminal adaptor, connect the
HP Photosmart to the port that is designated for fax and phone use. Also, make sure
that the terminal adapter is set to the correct switch type for your country/region, if
possible.
NOTE:Some ISDN systems allow you to configure the ports for specific phone
equipment. For example, you might have assigned one port for telephone and
Group 3 fax and another port for multiple purposes. If you have problems when
connected to the fax/phone port of your ISDN converter, try using the port
designated for multiple purposes; it might be labeled multi-combi or something
similar.
•If you are using a PBX phone system, set the call waiting tone to off.
NOTE:Many digital PBX systems include a call-waiting tone that is set to on
by default. The call waiting tone will interfere with any fax transmission, and you
will not be able to send or receive faxes with the HP Photosmart. Refer to the
documentation that came with your PBX phone system for instructions on how to
turn off the call-waiting tone.
•If you are using a PBX phone system, dial the number for an outside line before dialing
the fax number.
•Make sure you use the supplied cord to connect from the telephone wall jack to the
HP Photosmart. If you do not, you might not be able to fax successfully. This special
phone cord is different from the phone cords you might already have in your home or
office. If the supplied phone cord is too short, you can purchase a coupler from your
local electronics store and extend it.
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							Case D: Fax with a distinctive ring service on the same line
If you subscribe to a distinctive ring service (through your telephone company) that allows
you to have multiple phone numbers on one phone line, each with a different ring pattern,
set up the HP Photosmart as described in this section.
Figure 3-3 Back view of the HP Photosmart
1Telephone wall jack
2Use the phone cord supplied in the box with the HP Photosmart to connect to the 1-LINE
port
To set up the HP Photosmart with a distinctive ring service
1.Using the phone cord supplied in the box with the HP Photosmart, connect one end
to your telephone wall jack, then connect the other end to the port labeled 1-LINE on
the back of the HP Photosmart.
NOTE:If you do not use the supplied cord to connect from the telephone wall
jack to the HP Photosmart, you might not be able to fax successfully. This special
phone cord is different from the phone cords you might already have in your home
or office.
2.Turn on the Auto Answer setting.
3.Change the Distinctive Ring setting to match the pattern that the telephone company
assigned to your fax number.
NOTE:By default, the HP Photosmart is set to answer all ring patterns. If you
do not set the Distinctive Ring to match the ring pattern assigned to your fax
number, the HP Photosmart might answer both voice calls and fax calls or it might
not answer at all.
4.(Optional) Change the Rings to Answer setting to the lowest setting (two rings).
5.Run a fax test.
The HP Photosmart will automatically answer incoming calls that have the ring pattern
you selected (Distinctive Ring setting) after the number of rings you selected (Rings to
Answer setting). Then it will begin emitting fax reception tones to the sending fax machine
and receive the fax.
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							Case E: Shared voice/fax line
If you receive both voice calls and fax calls at the same phone number, and you have no
other office equipment (or voice mail) on this phone line, set up the HP Photosmart as
described in this section.
Figure 3-4 Back view of the HP Photosmart
1Telephone wall jack
2Use the phone cord supplied in the box with the HP Photosmart to connect to the 1-LINEport
3Telephone (optional)
To set up the HP Photosmart with a shared voice/fax line
1.Using the phone cord supplied in the box with the HP Photosmart, connect one end
to your telephone wall jack, then connect the other end to the port labeled 1-LINE on
the back of the HP Photosmart.
NOTE:If you do not use the supplied cord to connect from the telephone wall
jack to the HP Photosmart, you might not be able to fax successfully. This special
phone cord is different from the phone cords you might already have in your home
or office.
2.Now you need to decide how you want the HP Photosmart to answer calls,
automatically or manually:
• If you set up the HP Photosmart to answer calls automatically, it answers all
incoming calls and receives faxes. The HP Photosmart will not be able to
distinguish between fax and voice calls in this case; if you suspect the call is a
voice call, you will need to answer it before the HP Photosmart answers the call.
To set up the HP Photosmart to answer calls automatically, turn on the Auto
Answer setting.
• If you set up the HP Photosmart to answer faxes manually, you must be available
to respond in person to incoming fax calls or the HP Photosmart cannot receive
faxes. To set up the HP Photosmart to answer calls manually, turn off the Auto
Answer setting.
3.Run a fax test.
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							4.Plug your phone into the telephone wall jack.
5.Do one of the following, depending on your phone system:
• If you have a parallel-type phone system, remove the white plug from the port
labeled 2-EXT on the back of the HP Photosmart, and then connect a phone to
this port.
• If you have a serial-type phone system, you might plug your phone directly on top
of the HP Photosmart cable which has a wall plug attached to it.
If you pick up the phone before the HP Photosmart answers the call and hear fax tones
from a sending fax machine, you will need to answer the fax call manually.
Case F: Shared voice/fax line with voice mail
If you receive both voice calls and fax calls at the same phone number, and you also
subscribe to a voice mail service through your telephone company, set up the
HP Photosmart as described in this section.
NOTE:You cannot receive faxes automatically if you have a voice mail service at
the same phone number you use for fax calls. You must receive faxes manually; this
means you must be available to respond in person to incoming fax calls. If you want
to receive faxes automatically instead, contact your telephone company to subscribe
to a distinctive ring service, or to obtain a separate phone line for faxing.
Figure 3-5 Back view of the HP Photosmart
1Telephone wall jack
2Use the phone cord supplied in the box with the HP Photosmart to connect to the 1-LINE
port
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							To set up the HP Photosmart with voice mail
1.Using the phone cord supplied in the box with the HP Photosmart, connect one end
to your telephone wall jack, then connect the other end to the port labeled 1-LINE on
the back of the HP Photosmart.
NOTE:If you do not use the supplied cord to connect from the telephone wall
jack to the HP Photosmart, you might not be able to fax successfully. This special
phone cord is different from the phone cords you might already have in your home
or office.
2.Turn off the Auto Answer setting.
3.Run a fax test.
You must be available to respond in person to incoming fax calls, or the HP Photosmart
cannot receive faxes.
Case G: Fax line shared with computer dial-up modem (no voice calls received)
If you have a fax line on which you receive no voice calls, and you also have a computer
dial-up modem connected on this line, set up the HP Photosmart as described in this
section.
Since your computer dial-up modem shares the phone line with the HP Photosmart, you
will not be able to use both your modem and the HP Photosmart simultaneously. For
example, you cannot use the HP Photosmart for faxing if you are using your computer
dial-up modem to send an e-mail or access the Internet.
Figure 3-6 Back view of the HP Photosmart
1Telephone wall jack
2Use the phone cord supplied in the box with the HP Photosmart to connect to the 1-LINE
port
3Computer with modem
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							To set up the HP Photosmart with a computer dial-up modem
1.Remove the white plug from the port labeled 2-EXT on the back of the HP Photosmart.
2.Find the phone cord that connects from the back of your computer (your computer
dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall
jack and plug it into the port labeled 2-EXT on the back of the HP Photosmart.
3.Using the phone cord supplied in the box with the HP Photosmart, connect one end
to your telephone wall jack, then connect the other end to the port labeled 1-LINE on
the back of the HP Photosmart.
NOTE:If you do not use the supplied cord to connect from the telephone wall
jack to the HP Photosmart, you might not be able to fax successfully. This special
phone cord is different from the phone cords you might already have in your home
or office.
4.If your modem software is set to receive faxes to your computer automatically, turn
off that setting.
NOTE:If you do not turn off the automatic fax reception setting in your modem
software, the HP Photosmart will not be able to receive faxes.
5.Turn on the Auto Answer setting.
6.(Optional) Change the Rings to Answer setting to the lowest setting (two rings).
7.Run a fax test.
When the phone rings, the HP Photosmart will answer automatically after the number of
rings you set in the Rings to Answer setting. Then it will begin emitting fax reception
tones to the sending fax machine and receive the fax.
Case H: Shared voice/fax line with computer dial-up modem
If you receive both voice calls and fax calls at the same phone number, and you also have
a computer dial-up modem connected on this phone line, set up the HP Photosmart as
described in this section.
Since your computer dial-up modem shares the phone line with the HP Photosmart, you
will not be able to use both your modem and the HP Photosmart simultaneously. For
example, you cannot use the HP Photosmart for faxing if you are using your computer
dial-up modem to send an e-mail or access the Internet.
There are two different ways to set up the HP Photosmart with your computer based on
the number of phone ports on your computer. Before you begin, check your computer to
see if it has one or two phone ports.
•If your computer has only one phone port, you will need to purchase a parallel splitter
(also called a coupler), as shown below. (A parallel splitter has one RJ-11 port on the
front and two RJ-11 ports on the back. Do not use a 2-line phone splitter, a serial
splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the
back.)
Figure 3-7 Example of a parallel splitter
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							•If your computer has two phone ports, set up the HP Photosmart as described below.
Figure 3-8 Back view of the HP Photosmart
1Telephone wall jack
2IN phone port on your computer
3OUT phone port on your computer
4Telephone
5Computer with modem
6Use the phone cord supplied in the box with the HP Photosmart to connect to the 1-LINE
port
To set up the HP Photosmart on the same phone line as a computer with two phone
ports
1.Remove the white plug from the port labeled 2-EXT on the back of the HP Photosmart.
2.Find the phone cord that connects from the back of your computer (your computer
dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall
jack and plug it into the port labeled 2-EXT on the back of the HP Photosmart.
3.Connect a phone to the OUT port on the back of your computer dial-up modem.
4.Using the phone cord supplied in the box with the HP Photosmart, connect one end
to your telephone wall jack, then connect the other end to the port labeled 1-LINE on
the back of the HP Photosmart.
NOTE:If you do not use the supplied cord to connect from the telephone wall
jack to the HP Photosmart, you might not be able to fax successfully. This special
phone cord is different from the phone cords you might already have in your home
or office.
Chapter 3
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