HP PhotoSmart C7283 User Manual

The fax I sent was blank when it was receivedCause: The original was not loaded or was loaded incorrectly.
Solution: Load your originals print side up into the document feeder tray. If you are
sending a single-page fax, such as a photograph, you can also load your original print
side down on the glass.
For more information, see:
“
Load originals” on page 71
Fax transmission is slow
Cause: You are sending a fax in color.
Solution: Sending a fax in color can take longer than sending a black-and-white
fax....

connected, or a voice mail service could be interfering with the recipients phone line.
You can also ask the recipient to check the receiving fax machine for any problems.
Cause:The Fax Speed  option is set to a slow transmission speed.
Solution: Make sure the  Fax Speed option is set to  Fast (33600) or Medium
(14400) .
For more information, see:
“
Set the fax speed” on page 30
The HP All-in-One cannot receive faxes, but can send faxes
Cause: The HP All-in-One is not set up properly for faxing....

For more information on how to set up the HP All-in-One when you have a voice mail
service, see the printed documentation that came with the HP All-in-One.
Cause:You have a computer dial-up modem on the same phone line as the HP All-
in-One.
Solution: If you have a computer dial-up modem on the same phone line as the
HP All-in-One, check to make  sure that the software that came with your modem is
not set to receive faxes automatically. Modems that are set up to receive faxes
automatically take over the...

labeled 2-EXT, as shown below. You also need to set the correct number of rings to
answer for both the answering machine and HP All-in-One.
1Telephone wall jack
2Connect to the IN port on the answering machine
3Connect to the OUT port on the answering machine
4Telephone (optional)
5Answering machine
6Use the phone cord supplied in the box with the HP All-in-One
Make sure the HP All-in-One is set to receive faxes automatically and that the Rings
to Answer  setting is correct. The number of ri ngs to...

Distinctive Ring setting on the HP All-in-One is  set to match. For example, if the
phone company has assigned your number a double ring pattern, make sure  Double
Rings  is selected as the  Distinctive Ring setting.
NOTE:The HP All-in-One cannot recognize some ring patterns, such as those
with alternating short and long ringing patt erns. If you are having problems with a
ring pattern of this type, ask your phone company to assign a non-alternating ring
pattern.
If you are not using a distinctive ring...

•The ink cartridge door is open. Close the ink cartridge door, as shown below:
•The print head assembly is stalled. Turn the HP All-in-One off, remove any objects
that are blocking the print head assembly (including any packing materials), and
then turn the HP All-in-One on again.
Resolve any problems found. The HP All-in-One automatically begins printing all the
unprinted faxes from memory. To clear the memory, you can also delete the faxes
stored in memory by turning off the HP All-in-One.
Cause: An...

documents loaded in the document feeder tray. Remove any originals before
manually receiving faxes.
You can also contact the sender to verify that there are documents loaded in the
sending fax machine.
Cause:The Fax Speed  setting might be set too fast.
Solution: Set the Fax Speed  to Medium (14400)  or Slow (9600) , and then contact
the sender to have them resend the fax.
For more information, see:
“
Set the fax speed” on page 30
Cause: There is an error message or other prompt on the display....

When you have an answering machine on the same phone line you use for fax calls,
you must connect the answering machine directly to the HP All-in-One using the port
labeled 2-EXT, as shown below.
1Telephone wall jack
2Connect to the IN port on the answering machine
3Connect to the OUT port on the answering machine
4Telephone (optional)
5Answering machine
6Use the phone cord supplied in the box with the HP All-in-One
Make sure the HP All-in-One is set to receive faxes automatically and that the Rings
to...

Cause:The HP All-in-One is set up to receive faxes manually, which means that
the HP All-in-One will not answer incoming calls. You must be available to respond
in person to incoming fax calls, or the HP All-in-One will not receive the fax and your
answering machine will record the fax tones.
Solution: Set up the HP All-in-One to answ er incoming calls automatically by
turning on  Auto Answer . If it is turned off, the HP Al l-in-One will not monitor incoming
calls and receive faxes. In this case, the...

NOTE:The HP All-in-One cannot recognize some ring patterns, such as those
with alternating short and long ringing patterns. If you are having problems with a
ring pattern of this type, ask your phone company to assign a non-alternating ring
pattern.
If you are not using a distinctive ring service, check to make sure that the  Distinctive
Ring  feature on the HP All-in-One is set to  All Rings.
For more information, see:
“
Change the answer ring pattern for distinctive ringing” on page 63
Cause: The...