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HP PhotoSmart C7283 User Manual

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Page 201

Solution:If the paper you are using is too fibrous, the ink applied by the HP All-in-
One might not fully cover the surface of the paper. Use HP Premium Papers or any
other paper type that is appropriate for the HP All-in-One.
Cause: The print head needs to be cleaned.
Solution: Clean the print head, and then print a self-test report. Check the color
blocks in the report for any problems. If the  color blocks show print quality problems,
perform a printer alignment.
If the problem persists after...

Page 202

Cause:The wrong type of envelope is loaded.
Solution: Do not use shiny or embossed envelopes or envelopes that have clasps
or windows.
Borderless printing produces unexpected results
Cause: Printing a borderless image from a non-HP software application produces
unexpected results.
Solution: Try printing the image from the photo imaging software that came with
the HP All-in-One.
The HP All-in-One is not responding
Cause: The Two-sided printing accessory is not installed correctly.
Solution: If the...

Page 203

Cause:The HP All-in-One is out of paper.
Solution: Load paper in the input tray.
For more information, see:
“
Load paper” on page 76
Cause: The print head assembly has stalled.
Solution: Turn the HP All-in-One off and open the ink cartridge door. Remove any
objects that are blocking the print head assembly (including any packing materials),
and then turn the HP All-in-One on again.
Cause: The computer is not communicating with the HP All-in-One.
Solution: If the HP All-in-One is not properly connected...

Page 204

Cause:The status of the printer driver has changed.
Solution: The printer driver status might have changed to either  offline or stop
printing .
To check the printer driver status
1. In the HP Solution Center, click the device tab.
2. Click  Settings .
3. Click  Status .
If the status is  offline or stop printing , change the status to  ready.
Cause: A deleted print job is still in the queue.
Solution: A print job might remain in the queue after it has been cancelled. The
cancelled print job jams the...

Page 205

Some documents take a long time to print. If nothing has printed several minutes after
you sent a print job to the HP All-in-One, check your computer to see if there are any
messages.
Cause:The HP All-in-One is not the selected printer.
Solution: Make sure the HP All-in-One is th e selected printer in your software
application.
TIP: You can set the HP All-in-One as the default printer to ensure that the printer
is automatically sele cted when you select  Print in the  File menu of your different...

Page 206

Solution:Turn the HP All-in-One off and open the ink cartridge door. Remove any
objects that are blocking the print head assembly (including any packing materials),
and then turn the HP All-in-One on again.
Cause: The HP All-in-One is out of paper.
Solution: Load paper in the input tray.
For more information, see:
“
Load paper” on page 76
The pages in my document came out in the wrong order
Cause: The print settings are se t to print the first page of your document first.
Because of the way the paper...

Page 207

Solution:Remove the stack of paper from the input tray, reload the paper, and then
slide the paper width guide inward until it stops at the edge of the paper.
For more information, see:
“
Load paper” on page 76
Cause: A stack of envelopes is loaded incorrectly.
Solution: Remove all paper from the input tray. Load a stack of envelopes in the
input tray, with the envelope flaps facing up and on the left.
NOTE: To avoid paper jams, tuck the flaps inside the envelopes.
For more information, see:
“
Load...

Page 208

Solution:Make sure the layout of the document you are trying to print fits on a paper
size supported by the HP All-in-One.
To preview the print layout
1. Load the correct paper size into the input tray.
2. Preview your print job before sending it to the HP All-in-One.
3. Check the graphics in the document to make sure that the current size fits within
the printable area of the HP All-in-One.
4. Cancel the print job if the graphics do not fit in the printable area of the page.
TIP: Some software...

Page 209

Solution:Firmly insert the Two-sided printing  accessory into the back of the device
until both sides snap into place.
NOTE: Do not press the buttons on either side of the accessory when installing
it. Use the buttons only when removing the accessory from the device.
Cause: The selected paper type and paper size might not be supported by the Two-
sided printing accessory.
Solution: Make sure the selected paper type and size are compatible with the Two-
sided printing accessory. For more information, see...

Page 210

After the memory card has been inserted properly, the Photo light will blink for a few
seconds, and then remain lit.
Cause:The memory card or storage  device is not fully inserted.
Solution: Make sure you fully insert the memory card into the appropriate slot on
the HP All-in-One. Or, if you are using a storage device such as a keychain drive,
make sure you fully insert the storage device into the front USB port.
If the memory card or storage device is not inserted properly, the HP All-in-One will
not...
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