HP PhotoSmart C7283 User Manual

Try removing the splitter and connecting the HP All-in-One directly to the telephone
wall jack.
Cause:You are not using a proper grounded power outlet for the HP All-in-One.
Solution: Try connecting to another power outlet.
The fax test failed
If you tried to run the fax test from your computer and the fax test failed to run, the
HP All-in-One might be busy with another task or have an error condition preventing
it from running the fax test.
What to check
•The HP All-in-One is set up properly, connected...

Solution:
What to do
•Turn off the HP All-in-One by using the  On button located on the control panel
and then unplug the power cord from the back of the HP All-in-One. After a few
seconds, plug the power cord back in and turn the power on. Run the test again.
If the test fails again, continue reviewing the troubleshooting information in this
section.
NOTE: Depending how long the HP All-in-One is unplugged, the date and
time might be erased. You might need to reset the date and time later, when
you plug...

1-LINE on the back of the HP All-in-One. For more information on setting up the
HP All-in-One for faxing, see the printed documentation.
1Telephone wall jack
2Use the phone cord supplied in the box with the HP All-in-One
•If you are using a phone splitter, this can cause faxing problems. (A splitter is a
two-cord connector that plugs into a telephone wall jack.) Try removing the splitter
and connecting the HP All-in-One directly to the telephone wall jack.
• Try connecting a working phone and phone cord...

1Telephone wall jack
2Use the phone cord supplied in the box with the HP All-in-One
2.After you have connected the phone cord to the port labeled 1-LINE, run the fax
test again to make sure it passes and the HP All-in-One is ready for faxing.
3. Try to send or receive a test fax.
Cause: The Using Correct Type of Phone Cord with Fax test failed.
Solution:
What to do
• Make sure you used the phone cord supplied in the box with the HP All-in-One to
connect to the telephone wall jack. One end of the phone...

•Check the connection between the telephone wall jack and the HP All-in-One to
make sure the phone  cord is secure.
Cause:The Fax Line Condition test failed.
Solution:
What to do
• Make sure you connect the HP All-in-One to an analog phone line or you will not
be able to send or receive faxes. To check if your phone line is digital, connect a
regular analog phone to the line and listen for a dial tone. If you do not hear a
normal sounding dial tone, it might be a phone line set up for digital phones....

Solution:
What to do
•Other equipment, which uses the same phone line as the HP All-in-One, might
be causing the test to fail. To find out if other equipment is causing a problem,
disconnect everything except the HP All-in-One from the phone line, and then run
the test again. If the  Dial Tone Detection Test  passes without the other
equipment, then one or more pieces of the equipment is causing problems; try
adding them back one at a time and rerunning the test each time, until you identify
which piece...

•Check to make sure  the country/region setting is set appropriately for your
country/region. If the country/region setting  is not set or is set incorrectly, the test
might fail and you might have problems sending and receiving faxes.
• Make sure you connect the HP All-in-One to an analog phone line or you will not
be able to send or receive faxes. To check if your phone line is digital, connect a
regular analog phone to the line and listen for a dial tone. If you do not hear a
normal sounding dial...

are specific to Error Correction Mode  (ECM). If the same error appears repeatedly,
try turning off ECM.
Error codeError definition
(223  Error
Correction Mode )
224One or more received pages might not be readable.
225-231There is a feature incompatibility with the sending fax machine.
232-234
(235-236  Error
Correction Mode )
237The telephone connection was lost.
238
(239-241  Error
Correction Mode )The sending fax machine sent an unexpected communication.
242The sending fax machine is attempting to...

Error codeError definition
(338-342 Error
Correction Mode )
343
344-348
(349-353  Error
Correction Mode )
354-355The telephone connection was lost.
356-361
(362-366  Error
Correction Mode )The receiving fax machine prematurely ended the session.
367-372
(373-377 Error
Correction Mode )
378-380There was a communication error with the receiving fax machine.
381The telephone connection was lost.
382The receiving fax machine stopped accepting pages.
383The telephone connection was lost.
390-391There was a...

•Scanner failure
•
Photo tray problem
•
Photo tray cannot engage
•
Photo tray cannot disengage
•
Two-sided printing a ccessory is missing
Automatic document feed er failed to load
Cause: The automatic document feeder did not work properly, and the job did not
finish.
Solution: Try loading the originals in the automatic document feeder again, and
restart the job. Do not load more than 50 sheets of letter or A4 paper, or 35 sheets of
legal paper in the document feeder tray.
For more information, see:
“...