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HP PhotoSmart C7283 User Manual

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Page 281

Support process
If you have a problem, follow these steps:
1.Check the documentation that came with the HP All-in-One.
2. Visit the HP online support Web site at 
www.hp.com/support . HP online support is available to
all HP customers. It is the fastest source for  up-to-date device information and expert assistance
and includes the following features:
• Fast access to qualified online support specialists
• Software and driver updates for the HP All-in-One
• Valuable HP All-in-One and troubleshooting...

Page 282

HP support by phone
For a list of support phone numbers, see the printed documentation that came with the device.
This section contains the following topics:
•
Phone support period
•
Placing a call
•
After the phone support period
Phone support period
One year of phone support is available in North Am erica, Asia Pacific, and Latin America (including
Mexico). To determine the duration of phone supp ort in Europe, the Middle East, and Africa, go to
www.hp.com/support. Standard phone company charges...

Page 283

HP Quick Exchange Service (Japan)
For instructions on how to pack your device for exchange, see “Pack the HP All-in-One”
on page 284 .
Call HP Korea customer support
Chapter 16
282 HP warranty and support
HP warranty and support
 

Page 284

Prepare the HP All-in-One for shipment
If, after contacting HP support or returning to the point of purchase, you are requested to send the
HP All-in-One in for service, make sure you remove and keep the following items before returning
your device:
• The control panel faceplate
• The power cord, USB cable, and any other cable connected to the HP All-in-One
CAUTION: The replacement HP All-in-One will not  be shipped with a power cord. Store
the power cord in a safe place until  the replacement HP...

Page 285

4.Retain the control panel faceplate. Do not return  the control panel faceplate with the HP All-in-
One.
CAUTION: The replacement HP All-in-One might not  come with a control panel faceplate.
Store your control panel faceplate in a safe  place, and when the replacement HP All-in-One
arrives, reattach your control panel faceplate.  You must attach your control panel faceplate
to use the control panel functions on the replacement HP All-in-One.
NOTE: See the Setup Guide that came with the HP All-in-One...

Page 286

If you do not have the original packaging materials, please use other adequate packaging
materials. Shipping damage caused by improp er packaging and/or improper transportation is
not covered under the warranty.
2. Place the return shipping label on the outside of the box.
3. Include the following items in the box:
• A complete description of symptoms for serv ice personnel (samples of print quality problems
are helpful).
• A copy of the sales slip or other proof of  purchase to establish the warranty...

Page 287

Chapter 16
286 HP warranty and support
HP warranty and support
 

Page 288

17 Technical information
The technical specifications and international regulatory information for the HP All-in-One are
provided in this section.
For additional specifications, see  the printed documentation that came with the HP All-in-One.
This section contains  the following topics:
•
Specifications
•
Environmental product stewardship program
•
Regulatory notices
•
Regulatory wireless statements
•
Declaration of conformity (European Economic Area)
•
HP Photosmart C7200 All-in-One se ries declaration...

Page 289

Print specifications
•Up to 1200 x 1200 rendered dpi black when printing from a computer
• Up to 4800 x 1200 optimized dpi color when printing from a computer and 1200-input dpi
• Print speeds vary according to the complexity of the document
• Panorama-size printing
• Method: drop-on-demand thermal inkjet
• Language: PCL3 GUI
• Duty cycle: Up to 3000 printed pages per month
Copy specifications
• Copy resolution up to 4800 x 4800
• Digital image processing
• Up to 99 copies from or iginal (varies by...

Page 290

Acoustic information
If you have Internet access, you can get acoustic information from the HP Web site. Go to:
www.hp.com/support.
Duplexer paper specifications
Table 17-1 Media weight
Type
SizeWeight
PaperLetter: 8.5 x 11 inches
Executive: 7.25 x 10.5 inches
A4: 210 x 297 mm
A5: 148 x 210 mm60 to 90 g/m2 (16 to 24 lb.)
Brochure paperLetter: 8.5 x 11 inches
A4: 210 x 297 mmUp to 180 g/m2 (48 lb. bond)
Cards and photos4 x 6 inches
5 x 8 inches
10 x 15 cm
A6: 105 x 148.5 mm
Hagaki: 100 x 148 mmUp to 200...
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