HP PhotoSmart C7283 User Manual

Solution:Look at the display on the HP All-in-One. If the display is blank and the
On  button is not lit, the HP All-in-One is turned off. Make sure the power cord is firmly
connected to the HP All-in-One and plugged into a power outlet. Press the  On button
to turn on the HP All-in-One.
Cause: The wrong phone cord is used to connect the HP All-in-One or the phone
cord is plugged into the wrong port.
Solution:
NOTE: This possible solution applies only in the countries/regions that receive
a 2-wire phone...

If you used a 4-wire phone cord, disconnect it, find the supplied 2-wire phone cord,
and then connect the 2-wire phone cord to the port labeled 1-LINE on the back of the
HP All-in-One.
If the HP All-in-One came with a 2-wire phone cord adaptor, you can use it with a 4-
wire phone cord, in case the supplied 2-wire phone cord is too short. Attach the 2-
wire phone cord adaptor to the port labeled 1-LINE on the back of the HP All-in-One.
Attach your 4-wire phone cord to the open port on the adaptor and to...

Use the port labeled 1-LINE on the back of the HP All-in-One to connect to the
telephone wall jack. Use the 2-EXT port to connect to any other equipment, such as
an answering machine or a telephone, as shown below.
1Telephone wall jack
2Use the phone cord supplied in the box with the HP All-in-One
3Telephone (optional)
For more information on setting up the HP All-in-One, see the printed documentation
that came with the HP All-in-One.
Cause:You are using a phone line splitter.
Solution: A phone line...

If you are still having problems faxing, set the Fax Speed to a slower rate such as
Medium (14400)  or Slow (9600) .
For more information, see:
•“
Send a fax in Error Correction Mode” on page 139
•“
Set the fax speed” on page 30
Cause: Other equipment that uses the same phone line as the HP All-in-One might
be in use.
Solution: Make sure extension phones (phones on the same phone line, but not
connected to the HP All-in-One) or other equipment are not in use or off the hook.
For example, you cannot use...

Solution:
•Make sure the HP All-in-One is connected to the port that is designated for fax
and phone use. Also, make sure that the terminal adapter is set to the correct
switch type for your c ountry/region, if possible.
NOTE:Some ISDN systems allow you to configure the ports for specific
phone equipment. For example, you might have assigned one port for
telephone and Group 3 fax and another port for multiple purposes. If you have
problems when connected to the fax/phone  port of your ISDN converter,...

You can check the sound quality of the phone line by plugging a phone into the
telephone wall jack and listening for static or other noise.
If you hear noise, do the following
1.Turn off your DSL modem and completely remove power for at least 15 minutes.
2. Turn the DSL modem back on.
3. Listen to the dial tone again. If the dial tone sounds clear (no noise or static), try
sending or receiving a fax.
NOTE: You might notice static on the phone line again in the future. If the HP All-
in-One stops sending...

You can also send the fax using monitor dialing. This enables you to listen to the
phone line as you dial. You can set the pace of your dialing and respond to prompts
as you dial.
For more information, see:
•“
Update individual speed dial entries” on page 66
•“
Send a fax using monitor dialing” on page 134
Cause: The number you entered when sending the fax is not in the proper format.
Solution: Check to see that the fax number you entered is correct and in the proper
format. For example, you might need...

Solution:
NOTE:This possible solution applies only in the countries/regions that receive
a 2-wire phone cord in the box with the HP All-in-One, including: Argentina,
Australia, Brazil, Canada, Chile, China, Colombia, Greece, India, Indonesia,
Ireland, Japan, Korea, Latin America, Malaysia, Mexico, Philippines, Poland,
Portugal, Russia, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA,
Venezuela, and Vietnam.
To send a fax manually, the telephone must be connected directly to the port labeled
2-EXT...

Pages of a fax I sent are missingCause: Two or more pages were fed through the document feeder tray at the same
time.
Solution: Print a Last Transaction  report to verify the number of pages that were
sent. If two or more pages stuck together and were fed into the document feeder tray
at the same time, the number of pages in the report would not match the actual
number of pages. If the number of pages listed in the report does not match the actual
number of pages, you might need to clean the separator...

If the print quality is still poor, turn off ECM, and then contact your telephone provider.
For more information, see:
“
Send a fax in Error Correction Mode” on page 139
Cause:The fax resolution sett ing is set to a low resolution, such as  Standard.
Solution: For the highest-quality fax, change the fax resolution to  Fine, Very
Fine  (if available), or  Photo.
For more information, see:
“
Change the fax resolution” on page 137
Cause: The glass of the HP All-in-One might be dirty.
Solution: If you are...