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HP PhotoSmart C7283 User Manual

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Page 211

are on the right (and facing the device), and then push the card forward into the
appropriate slot until the Photo light turns on.
If the problem continues, the memory card might be defective.
Cause:You have inserted more than one memory card, or you have an inserted a
memory card and a storage device at the same time.
Solution: If you have inserted more than one memory card, remove one of the
memory cards. You can use only one memory card at a time.
If you have a memory card and a storage device...

Page 212

If the HP All-in-One is network-connected, check physical network connections and
make sure the network is operational. Once you verify network connectivity, retry the
task.
For more information, see:
•“
Communication problems over a USB connection” on page 169
•“
Network troubleshooting” on page 183
Memory card or storage device is not available
Cause: If this message appears on your display, it means that another user is
accessing the memory card or storage device over the network. Other users who...

Page 213

HP All-in-One. This lets you read/write files on the network from the memory card or
storage device in the HP All-in-One. The CIFS server appears on your computer as
a network drive. In addition to reading/writing files from your memory card or storage
device, you can also  create folders and store other information.
Solution: If a file name was created with Unicode by another application, it will
display as arbitrary characters.
Other users on the network can access my memory card or storage device...

Page 214

•Text is incorrect or missing
•
The scan feature does not work
Scan halts Cause: The computer system resources might be low.
Solution: Turn off the HP All-in-One and then turn it back on. Turn off the computer
and then turn it back on.
If this does not work, try changing the scan to a lower resolution.
Scan fails
Cause: The computer is not turned on.
Solution: Turn on your computer.
Cause:Your computer is not connected to the HP All-in-One by a USB cable or
network cable.
Solution: Connect your computer...

Page 215

Solution:Load your original print side down on the right front corner of the glass.
Scanned image is incorrectly cropped
Cause: The software is set to automatically crop scanned pictures.
Solution: The Autocrop  feature crops anything that is not part of the main image.
Sometimes this might not be what you want. In that case, you can turn off
autocropping and crop the scanned image manually, or not at all.
Scanned image has incorrect page layout
Cause: Automatic cropping is changing the page layout....

Page 216

Cause:Debris might be stuck on the glass or on the back of the document lid. This
can cause poor-quality scans.
Solution: Clean the glass and lid backing.
For more information, see:
•“
Clean the lid backing” on page 157
•“
Clean the glass” on page 155
Cause: The scan document settings are not set to the correct optical character
recognition (OCR) language. The  OCR language tells the software how to interpret
the characters it sees in the original image. If the  OCR language does not match the
language...

Page 217

Copies are too light or too darkCause: The Lighter/Darker  setting for the HP All-in-One  is set too light or too dark.
Solution: Adjust the lightness and darkness of the copies.
For more information, see:
“
Adjust the lightness and darkness of your copy” on page 125
Cause: The original you are copying is overexposed.
Solution: Try using Enhancements  to improve an overexposed image.
For more information, see:
“
Improve the quality of a copy” on page 129
Nothing happens when I try to copy Cause: The HP...

Page 218

Solution:Reload the original on the glass.
For more information, see:
“
Load originals” on page 71
Cause: The original fills the entire sheet.
Solution: If the image or text on your original fills the entire sheet with no margins,
use the  Fit to Page  feature to reduce your original and prevent unwanted cropping
of the text or images at the edges of the sheet.
For more information, see:
“
Resize an original to fit onto letter or A4 paper” on page 127
Cause: The original is larger than the paper in the...

Page 219

A borderless copy has white space around the edgesCause: You are trying to make a borderless copy of an original that is too small.
Solution: When you make a borderless copy of a small original, the HP All-in-One
enlarges the original up to a maximum percentage. This might leave white space
around the edges. (The maximum percentage varies by model.)
Depending on the size of the borderless copy you are trying to make, the minimum
size of the original varies. For example, you cannot enlarge a passport...

Page 220

The printout is blankCause: The original is placed incorrectly on the glass.
Solution: Reload the original on the glass.
For more information, see:
“
Load originals” on page 71
Fax troubleshooting
Use this section to solve the following fax problems:
•
The HP All-in-One is having problems sending and receiving faxes
•
The HP All-in-One cannot send  faxes, but can receive faxes
•
The HP All-in-One is having problems sending a manual fax
•
Pages of a fax I sent are missing
•
The quality of the fax I sent...
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