HP Photosmart C4345 User Manual

							
Chapter 10
78 Use the scan features
Scan
 
						

							
11 Use the fax features
You can use the HP All-in-One to send and receive faxes, including color faxes.
Before you begin faxing, make sure you have set up the HP All-in-One properly for faxing.
You might have already done this as part of the initial setup, by using either the control
panel or the software that came with the HP All-in-One.
You can verify the fax is set up correctly by running the fax setup test from the control
panel. You can access this test from the  Fax Settings menu.
This section contains the following topics:
•
Send a fax
•
Receive a fax
•
Fax over the Internet using IP phone
•
Stop faxing
•
Print fax reports
Send a fax
You can send a fax in a variety of ways. Using the control panel, you can send a black-
and-white or color fax from the HP All-in-One. You can also send a fax manually by dialing
from an attached phone. This allows you to speak with the recipient before sending the
fax.
This section contains the following topics:
•
Send a basic fax
•
Send a fax manually from a phone
•
Send a fax using monitor dialing
•
Send a fax in Error Correction Mode
Send a basic fax
You can easily send a single- or multiple-page black-and-white or color fax using the
control panel, as described here.
NOTE: If you need printed confirmation that  your faxes were successfully sent,
enable fax confirmation  before sending any faxes.
NOTE: If the fax number you are dialing is busy or if there is no answer, the product
automatically redi als the number several times. If you do not want to redial the
number, press  Cancel when the product is dialing.
TIP:You can also send a fax manually by dialing from a phone or by using the
monitor dialing feature from the control panel. These features allow you to control the
pace of your dialing. They are also useful when you want to use a calling card to
charge the call and you need to respond to tone prompts while dialing.
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To send a basic fax from the control panel
1.Press the button next to  Scan/Fax.
2. Press the button next to  Start Fax.
The  Send Fax  screen appears.
3. Press the button next to the down arrow to highlight  Black & White or Color , and
then press the button next to  OK.
The  Enter Number  screen appears.
4. Enter the fax number using the keypad or press the button next to the up or down
arrow to redial a recently dialed number, and then press the button next to  OK.
The  Load Originals  screen appears.
5. Load your original print side down on the right front corner of the glass, and then press
the button next to  OK.
NOTE: If you are sending a color fax, the fa x is sent immediately. If you are
sending a black and white fax, the fax is stored in memory until you have scanned
each page of the original.
The  Another page?  screen appears.
6. Do the following:
If you have another page to fax
a. Press the button next to  OK to select  Yes.
b . Repeat steps 5 and 6.
If you do not have another page to fax
▲ Press the button next to the down arrow to select  No, and then press the button
next to  OK.
The product sends the fax.
Related topics
•“
Send a fax manually from a phone” on page 80
•“
Send a fax using monitor dialing” on page 82
•“
Print fax confirmation reports” on page 85
Send a fax manually from a phone
You can initiate a fax call from a telephone on the same phone line as the HP All-in-One
if you are more comfortable using the keypad on your phone, rather than using the keypad
on the control panel of the HP All-in-One. This method of sending a fax is called manually
sending a fax. When you send a fax manually, you can hear the dial tones, telephone
prompts, or other sounds through the handset on your telephone. This makes it easy for
you to use a calling card to send your fax.
Depending on how the recipient has their fax machine set up, the recipient might answer
the phone, or the fax machine might take the call. If a person answers the phone, you
can speak with the recipient before sending  the fax. If a fax machine answers the call,
you can send the fax directly to the fax machine when you hear the fax tones from the
receiving fax machine.
Chapter 11
80 Use the fax features
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To send a fax manually from a phone
1.Dial the number using the keypad on the phone that is connected to the product.
NOTE: You must use the keypad on the phone to dial the number. Do not use
the keypad on the control panel of the product.
2. If the recipient answers the telephone, you can engage in a conversation before
sending your fax.
NOTE: If a fax machine answers the call, you will hear fax tones from the
receiving fax machine. Proceed to the next step to send the fax.
3. Press the button next to  Scan/Fax.
4. Press the button next to  Start Fax.
The  Fax Mode  screen appears.
5. Press the button next to the down arrow to highlight  Send New Fax, and then press
the button next to  OK.
The  Load Originals  screen appears.
6. Load your original print side down on the right front corner of the glass, and then press
the button next to  OK.
TIP: If you are sending the fax directly to a fax machine, and will not be speaking
with a recipient before sending the fax, you might find it more convenient to load
the first page of your original on the glass before initiating the fax call.
7. Press the button next to  OK.
NOTE: If you were speaking with the recipient before sending the fax, inform the
recipient that they should press Start on their fax machine after they hear fax
tones.
The  Another page?  screen appears.
8. Do the following:
If you have another page to fax
a. Press the button next to  OK to select  Yes.
b . Load the next page of your original print side down on the right front corner of the
glass.
c . Press the button next to  OK.
The  Another page?  screen appears.
d . Repeat step 8.
If you do not have another page to fax
▲ Press the button next to the down arrow to select  No, and then press the button
next to  OK.
The telephone line is silent while the fax is transmitting. At this point, you can hang up
the telephone. If you want to continue speaking with the recipient, remain on the line until
the fax transmissi on is complete.
Send a fax 81
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Send a fax using monitor dialing
Monitor dialing allows you to dial a number from the control panel as you would dial a
regular telephone. When you send a fax using monitor dialing, you can hear the dial tones,
telephone prompts, or other sounds through the speakers on the HP All-in-One. This
enables you to respond to prompts while dialing, as well as control the pace of your
dialing.
NOTE: Make sure the fax volume is turned on, or you will not hear a dial tone.
To send a fax using monitor dialing from the control panel
1.Press the button next to  Scan/Fax.
2. Press the button next to  Start Fax.
The  Send Fax  screen appears.
3. Press the button next to the down arrow to highlight  Black & White or Color , and
then press the button next to  OK.
The  Enter Number  screen appears.
4. Press the button next to  OK to continue without entering a phone number.
The  Load Originals  screen appears.
5. Load your original print side down on the right front corner of the glass, and then press
the button next to  OK.
NOTE: If you are sending a color fax, the fa x is sent immediately. If you are
sending a black and white fax, the fax is stored in memory until you have scanned
each original.
The  Another page?  screen appears.
6. Do the following:
If you have another page to fax
a. Press the button next to  OK to select  Yes.
b . Repeat steps 5 and 6.
If you do not have another page to fax
▲ Press the button next to the down arrow to select  No, and then press the button
next to  OK.
7. Once you hear the dial tone, enter the number by using the keypad on the control
panel.
Your fax is sent when the receiving fax machine answers.
8. Respond to any prompts that may occour.
Send a fax in Error Correction Mode
Error Correction Mode  (ECM) prevents loss of data due to poor phone lines by detecting
errors that occur during transmission and automatically requesting retransmission of the
erroneous portion. Phone charges are unaffec ted, or might even be reduced, on good
phone lines. On poor phone lines, ECM might increase sending time and phone charges,
but sends the data much more reliably. The default setting is  On. Turn ECM off only if it
increases phone charges substantially, and you can accept poorer quality in exchange
for reduced charges.
Chapter 11
82 Use the fax features
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Before turning the ECM setting off, consider the following. If you turn ECM off
•The quality and transmission speed of faxes you send and receive are affected.
• The  Fax Speed  is automatically set to  Medium (14400).
• You will no longer be able to send or receive faxes in color.
To change the ECM setting from the control panel
1. Press the button next to  Scan/Fax.
2. Press the button next to  Fax Menu.
3. Press the button next to  Fax Setup.
4. Press the button next to the down arrow to highlight  Error Correction Mode, and
then press the button next to  OK.
The  Error Correction Mode  screen appears.
5. Press the button next to the down arrow to highlight  Off or  On, and then press the
button next to  OK.
Receive a fax
The HP All-in-One can receiv e faxes automatically or manually. If you turn on the Auto
Answer  option by setting the number of rings to  wait, the HP All-in-One automatically
answers incoming  calls and receives faxes.  If you turn off the Auto Answer option, you
will need to receive faxes manually.
NOTE: If you receive a legal-size  fax, the HP All-in-One reduces the fax so that it
fits on the paper that is loaded in the input tr ay. If the fax size is so large that it requires
more than a 60% reduction, the HP All-in-One might print the fax on more than one
page.
When you are on the phone, the person you are  speaking with can send you a fax while
you are still connected. This is referred to as manual faxing. Use the instructions in this
section to receive a manual fax.
You can receive faxes manually from a phone that is:
• Directly connected to the HP All-in-One (on the 2-EXT port)
• On the same telephone line, but not directly connected to the HP All-in-One
To receive a fax manually
1. Make sure the product is turned on and you have paper loaded in the input tray.
2. Make sure the  Auto Answer setting is set to  Dont answer or to a higher number of
rings so that you are able to answer the call before the product answers.
3. If you are currently on the phone with the sender, instruct the sender to press Start
on their fax machine.
You will hear fax tones from a sending fax machine.
4. Press the button next to  Scan/Fax.
Receive a fax 83
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5.Press the button next to  Start Fax.
The  Fax Mode  screen appears.
6. Press the button next to the down arrow to highlight  Receive Fax Manually, and then
press the button next to  OK.
After the product begins to receive the fax, you can hang up the phone or remain on
the line. The phone line is silent during fax transmission.
Fax over the Intern et using IP phone
You might subscribe to a low-cost phone service that allows you to send and receive
faxes with the HP All-in-One by using the Internet. This method is called Fax over Internet
Protocol (FoIP). You probably use a FoIP  service (provided by your telephone company)
if you:
• Dial a special access code along with the fax number, or
• Have an IP converter box that connects to the Internet and provides analog phone
ports for the fax connection.
NOTE: You can only send and receive faxes by connecting a phone cord to the 1-
LINE port on the back of the HP All-in-One. This means that your connection to the
Internet must be done either through a converter box (which supplies regular analog
phone jacks for fax connections) or your telephone company.
The FoIP service might not work properly when the HP All-in-One is sending and receiving
faxes at high speed (33600 bps). If you experience problems sending and receiving faxes,
use a slower fax speed. You can do this by changing the  Fax Speed setting from  Fast
(33600)  (the default) to  Medium (14400)  or Slow (9600) .
You should also check with your telephone company to make sure their Internet phone
service supports faxing. If they do not support faxing, you might encounter intermittent
problems when trying to send and receive faxes through the Internet.
Related topics
“
Set the fax speed” on page 18
Stop faxing
You can cancel a fax you are sending or receiving at any time.
To stop faxing from the control panel
▲ Press  Cancel  on the control panel to stop a fax you are sending or receiving. If the
product does not stop faxing, press  Cancel again.
The product prints any pages it has already started printing and then cancels the
remainder of the fax. This can take a few moments.
To cancel a number you are dialing
▲ Press  Cancel  to cancel a number you are currently dialing.
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84 Use the fax features
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Print fax reports
You can set up the HP All-in-One to print error reports and confirmation reports
automatically for each fax you send and receive. You can also manually print system
reports as you need them; th ese reports provide useful system information about the
HP All-in-One.
By default, the HP All-in-One is set to print a  report only if there is a problem with sending
or receiving a fax. A confirmation message that indicates whether a fax was successfully
sent appears briefly on the display after each transaction.
This section contains the following topics:
•
Print fax confirmation reports
•
Print fax error reports
•
Print the fax log
•
Print other reports
Print fax confirmation reports
If you need printed confirmation that your faxes were successfully sent, follow these
instructions to enab le fax confirmation before sending any faxes. Select either  On Fax
Send  or Send & Receive .
The default fax confirmation setting is  Off. This means that the HP All-in-One will not print
a confirmation report for each fax sent or received. A confirmation message indicating
whether a fax was successfully sent appears briefly on the display after each transaction.
To enable fax confirmation from the control panel
1. Press the button next to  Scan/Fax.
2. Press the button next to  Fax Menu.
3. Press the button next to  Fax Reports.
4. Press the button next to the down arrow to highlight  Fax Confirmation, and then
press the button next to  OK.
5. Press the button next to the down arrow to select one of the following, and then press
the button next to  OK.
On Fax SendPrints a fax confirmation report for every fax you send.
On Fax ReceivePrints a fax confirmation report for every fax you receive.
Send & ReceivePrints a fax confirmation report fo r every fax you send and receive.
OffDoes not print a fax confirmation report when you send and receive
faxes successfully. This is the default setting.
Print fax error reports
You can configure the HP All-in-One so that it automatically prints a report when there is
an error during transmission or reception.
Print fax reports 85
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To set the product to print fax error reports automatically
1. Press the button next to  Scan/Fax.
2. Press the button next to  Fax Menu.
3. Press the button next to  Fax Reports.
4. Press the button next to the down arrow to highlight  Fax Error Report, and then press
the button next to  OK.
5. Press the button next to the down arrow to select one of the following, and then press
the button next to  OK.
On Fax SendPrints whenever there is a transmission error.
On Fax ReceivePrints whenever there is a receiving error.
Send & ReceivePrints whenever there is any kind of fa x error. This is the default setting.
OffDoes not print any fax error reports.
Print the fax log
The fax log enables you to print a log of approximately the last 30 fax transactions. If a
fax transaction had an error, the error is indicated by an error code in the fax log.
If necessary (for security purposes, for example), you can easily clear the entire log from
memory. This also deletes any saved faxes from memory.
To print the fax log from the control panel
1. Press the button next to  Scan/Fax.
2. Press the button next to  Fax Menu.
3. Press the button next to  Fax Reports.
4. Press the button next to the down arrow to highlight  Fax Log, and then press the
button next to  OK.
To clear the fax log from memory
1. Press the button next to  Scan/Fax.
2. Press the button next to  Fax Menu.
3. Press the button next to  Fax Reports.
4. Press the button next to the down arrow to highlight  Clear Fax Log, and then press
the button next to  OK.
The fax log and any faxes that might have been stored in memory are deleted.
Related topics
“
The fax log report shows  an error” on page 210
Print other reports
You can manually generate reports about the HP All-in-One such as the status of the last
fax you sent.
Chapter 11
86 Use the fax features
Fax
 
						

							
To print reports from the control panel
1.Press the button next to  Scan/Fax.
2. Press the button next to  Fax Menu.
3. Press the button next to  Fax Reports.
4. Press the button next to the down arrow to select one of the following, and then press
the button next to  OK.
Fax ConfirmationLets you set up fax confirmation reports to print automatically.
Fax Error ReportLets you set up fax error reports to print automatically.
Last TransactionPrints details of the last fax transaction.
Caller ID ReportIf you subscribe to a caller ID service through your phone provider, this
report prints a list of approximately the last 30 fax calls you received.
The report shows the phone number, date and time, and, depending on
the format your phone provider uses to transmit caller ID information,
might include the name of the sender.
NOTE: This feature is not supported in all countries/regions. If it is not
supported in your country/region,  Caller ID Report does not appear in
the  Fax Reports  menu.
Fax LogPrints a log of the last 30 fax transactions.
Print fax reports 87
Fax