HP Photosmart C4345 User Manual

							
Change settings on the HP All-in-One to receive faxes
In order to receive faxes successfully, you might need to change some settings on the
HP All-in-One. If you are unsure which setting to choose for a specific fax option, refer to
the detailed fax setup instructions provided in the printed documentation.
This section contains the following topics:
•
Set tone or pulse dialing
•
Set the fax speed
•
Choose the recommended answer setting for your setup
•
Change the answer ring pattern for distinctive ringing
•
Set up the HP All-in-One to check the paper type before printing faxes
•
Set up backup fax reception
Set tone or pulse dialing
You can set the dial mode for the HP All-in-One to either tone dialing or pulse dialing.
Most telephone systems work wi th either type of dialing. If your telephone system does
not require pulse dialing, HP recommends using tone dialing. If you have a public
telephone system or a  private branch exchange (PBX) system, you mi ght need to select
Pulse Dialing . Contact your local telephone company if you are unsure which setting to
use.
NOTE: If you select  Pulse Dialing , some phone system features might not be
available. It can also take longer to dial a fax or phone number.
NOTE: This feature is not supported in all countries/regions. If it is not supported in
your country/region,  Tone or Pulse Dialing  does not appear in the  Fax Setup menu.
To set tone or pulse dialing from the control panel
1.Press the button next to  Scan/Fax.
2. Press the button next to  Fax Menu.
3. Press the button next to  Fax Setup.
4. Press the button next to the down arrow to highlight  Tone or Pulse Dialing, and then
press the button next to  OK.
5. Press the button next to the down arrow to highlight  Tone Dialing or Pulse Dialing ,
and then press the button next to  OK.
Set the fax speed
You can set the fax speed used to communicate between the HP All-in-One and other
fax machines when sending and receiving faxes. The default fax speed varies by country/
region.
If you use one of the following, setting the fax speed to a slower speed might be required:
• An Internet phone service
• A PBX system
• Fax over Internet Protocol (FoIP)
• An integrated services digital network (ISDN) service
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If you experience problems sending and receiving faxes, you might want to try setting the
Fax Speed setting to Medium (14400)  or Slow (9600) .
To set the fax speed from the control panel
1. Press the button next to  Scan/Fax.
2. Press the button next to  Fax Menu.
3. Press the button next to  Fax Setup.
4. Press the button next to the down arrow to highlight  Fax Speed, and then press the
button next to  OK.
5. Press the button next to the down arrow to select one of the following settings, and
then press the button next to  OK.
Fax speed settingFax speed
Fast (33600)v.34 (33600 baud)
Medium (14400)v.17 (14400 baud)
Slow (9600)v.29 (9600 baud)
Choose the recommended answer setting for your setup
The  Auto Answer  setting determines whether or not the HP All-in-One answers incoming
calls, as well as how many rings to wait before answering. The correct setting depends
on how your home or office is set up. From the first column in the table below, choose
the type of equipment and services applicable to your setup. Then, look up the appropriate
setting in the second column. The third column describes how the HP All-in-One answers
incoming calls.
To set the Auto Answer setting
1. Press the button next to  Scan/Fax.
2. Press the button next to  Fax Menu.
3. Press the button next to  Fax Setup.
4. Press the button next to the down arrow to highlight  Auto Answer, and then press
the button next to  OK.
5. Press the button next to the appropriate setting, based on the information in the table,
and then press the button next to  OK.
Equipment/services
sharing your fax lineRecommended  Auto
Answer  settingDescription
None.
(You have a separate
phone line on which you
receive only fax calls.)On
(Select the number of
rings to wait before
answering.)The HP All-in-One automatically answers all incoming
calls based on the number of rings to wait.
A shared voice and fax
line and no answering
machine.
(You have a shared
phone line in which youOff
(Select Dont answer .)The HP All-in-One will not answer calls. You must
press the button next to  Scan/Fax and the button next
to  Start Fax  to receive a fax.
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Equipment/services
sharing your fax lineRecommended Auto
Answer  settingDescription
receive both voice and
fax calls.)You might use this setting if the majority of calls on this
phone line are voice calls and you rarely receive
faxes.
Voice mail service
provided by your
telephone company.Off
(Select Dont answer .)The HP All-in-One will  not answer calls. You must
press the button next to  Scan/Fax and the button next
to  Start Fax  to receive a fax.
An answering machine
and a shared voice and
fax line.On
(Select the number of
rings to wait before
answering.)The HP All-in-One will not automatically answer calls.
Instead, the HP All-in-One will monitor the line when
the call is answered by a person or by the answering
machine. If the HP All-in-One detects fax tones on the
line, the HP All-in-One  receives the fax. If the
answering machine answers a voice call, the
answering machine records the incoming message.
On the HP All-in-One, set the number of rings to wait
before answering to a greater number of rings than the
answering machine. You want the answering machine
to answer before the HP All-in-One.
NOTE: To make sure the answering machine is set
up properly with the HP All-in-One, see the Fax setup
section in the printed documentation that came with
the HP All-in-One.
Distinctive ringing
service.On
(Select the number of
rings to wait before
answering.)The HP All-in-One automatically answers all incoming
calls with a specified ring pattern. Make sure the ring
pattern the phone company set for your fax line
matches the  Distinctive Ring  setting on the HP All-
in-One.
For more information, see:
•“
Receive a fax” on page 83
•“
Change the answer ring pattern for distinctive ringing” on page 20
Change the answer ring pattern for distinctive ringing
Many phone companies offer a distinctive ringing feature that allows you to have several
phone numbers on one phone line. When you subscribe to this service, each number will
have a different ring pattern. You can set up the HP All-in-One to answer incoming calls
that have a specific ring pattern.
If you connect the HP All-in-One to a line with distinctive ringing, have your telephone
company assign one ring pattern to voice calls and another ring pattern to fax calls. HP
recommends that you request double or triple rings for a fax number. When the HP All-
in-One detects the specified ring pattern, it will answer the call and receive the fax.
If you do not have a distinctive ring service, use the default ring pattern, which is  All
Rings .
To change the distinctive ring pattern from the control panel
1. Verify that the product is set to answer fax calls automatically after a specified number
of rings.
2. Press the button next to  Scan/Fax.
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3.Press the button next to  Fax Menu.
4. Press the button next to  Fax Setup.
5. Press the button next to the down arrow to highlight  Distinctive Ring, and then press
the button next to  OK.
6. Press the button next to the down arrow to highlight the appropriate option, and then
press the button next to  OK.
When the phone rings with the ring pattern assigned to your fax line, the product
answers the call and receives the fax.
For more info rmation, see:
“
Choose the recommended answer setting for your setup” on page 19
Set up the HP All-in-One to check th e paper type before printing faxes
By default, the HP All-in-One checks the paper type before printing a fax to ensure plain
paper is loaded in the input tray. This prevents wasted paper and ink that might result
from printing faxes on photo or transparency paper left in the input tray from a previous
job.
If you have plain paper loaded and the HP All-in-One is erroneously detecting your paper
as a type other than plain, you can change the  Paper Checking setting, so this detection
does not take place before printing faxes.
NOTE: The HP All-in-One always checks the  paper size before printing faxes,
regardless of the  Paper Checking setting. This is to preven t ink from overprinting into
the device if a full-size fax was printed on small-size paper.
To turn off paper checking from the control panel
1. Press the button next to  Scan/Fax.
2. Press the button next to  Fax Menu.
3. Press the button next to  Fax Setup.
4. Press the button next to the down arrow to highlight  Paper Checking, and then press
the button next to  OK.
5. Press the button next to the down arrow to highlight  Off, and then press the button
next to  OK.
Set up backup fax reception
Depending on your preference and security requirements, you can set up the HP All-in-
One to store the faxes it receives while the product is in an error condition or ignore the
faxes it receives.
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The following Backup Fax Reception  modes are available:
On Error OnlyCauses the HP All-in-One to store faxes in memory only if there is an error
condition that prevents the HP All- in-One from printing the faxes (for
example, if the HP All-in-One runs out of paper). The HP All-in-One will
continue to store incoming faxes as lo ng as there is memory available or
until 30 faxes have been received. (If the memory becomes full, the HP All-
in-One will stop answering incoming fax calls.) When the error condition is
resolved, the faxes stored in memo ry print automatically and are then
deleted from memory.
OffMeans that faxes are never stored in memory. (You might want to turn off
Backup Fax Reception  for security purposes, for example.) If an error
condition occurs that prevents the HP A ll-in-One from printing (for example,
the HP All-in-One runs out of paper), the HP All-in-One will stop answering
incoming fax calls.
NOTE: If Backup Fax Reception  is enabled and you turn off the HP All-in-One, all
faxes stored in memory are deleted, including any unprinted faxes that you might have
received while the HP All-in-One was in an error condition. You will need to contact
the senders to ask them to resend any unprinted faxes. For a list of the faxes you
have received, print the  Fax Log. The Fax Log  is not deleted when the HP All-in-One
is turned off.
To set backup fax reception from the control panel
1. Press the button next to  Scan/Fax.
2. Press the button next to  Fax Menu.
3. Press the button next to  Fax Setup.
4. Press the button next to the down arrow to highlight  Backup Fax Reception, and
then press the button next to  OK.
The  Backup Fax Reception  screen appears.
5. Press the button next to the down arrow to highlight  On Error Only or Off , and then
press the button next to  OK.
To delete all the faxes in me mory from the control panel
1. Press the button next to  Scan/Fax.
2. Press the button next to  Fax Menu.
3. Press the button next to  Fax Reports.
4. Press the button next to the down arrow to highlight  Clear Fax Log, and then press
the button next to  OK.
NOTE: You can also delete any faxes stored in memory by turning off the product.
Press the  On button to turn off the product. All faxes stored in memory will be deleted
from memory when you turn off the power to the product.
Change settings on the HP  All-in-One to send faxes
You can change the Resolution, Lighter/Darker , and Fax Header  settings for
documents that you are faxing.
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NOTE:These settings do not affect copy settings. Copy resolution and lightness/
darkness are set independently from fax resolution and lightness/darkness. Also, the
settings that you change from the control panel do not affect faxes you send from your
computer.
This section contains the following topics:
•
Set the fax header
•
Change the fax resolution
•
Change the Lighter/Darker setting
•
Set new default settings
Set the fax header
The fax header prints your name and fax number on the top of every fax you send. HP
recommends that you set up the fax header by using the software that you installed with
the HP All-in-One. You can also set up the fax header from the control panel, as described
here.
NOTE: In some countries/regions the fax header information is a legal requirement.
To set a fax header from the control panel
1.Press the button next to  Scan/Fax.
2. Press the button next to  Fax Menu.
3. Press the button next to  Fax Setup.
4. Press the button next to the down arrow to highlight  Fax Header, and then press the
button next to  OK.
5. Use the keypad to enter your personal or company name. When you have finished,
press the button next to  OK.
6. Use the keypad to enter your fax number, and then press the button next to  OK.
For more info rmation, see:
“
Text and symbols” on page 8
Change the fax resolution
The  Resolution  setting affects the transmission speed and quality of faxed black-and-
white documents. If the receiving fax machine does not support the resolution you have
chosen, the HP All-in-One sends faxes at the highest resolution supported by the
receiving fax machine.
NOTE: You can only change the resolution for faxes that you are sending in black
and white. The HP All-in-One sends all color faxes using  Fine resolution.
The following resolution settings are available for sending faxes:
•Standard : provides a lower quality fax so that the faxing process will take less time
to complete.
• Fine : provides high-quality text suitable for faxing most documents. This is the default
setting. When sending faxes in color, the HP All-in-One always uses the  Fine setting.
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•Very Fine : provides the best quality fax when you are faxing documents with very
fine detail. If you choose  Very Fine, be aware that the faxing process takes longer to
complete and you can only send black-and-white faxes using this resolution. If you
send a color fax, it will be sent using  Fine resolution instead.
• Photo : provides the best quality fax when sending photographs in black and white.
If you choose  Photo, be aware that the faxing process takes longer to complete.
When faxing photographs in black and white, HP recommends that you choose
Photo .
When you exit the Fax menu, this option returns to the default setting unless you set your
changes as the default.
To change the resolution from the control panel
1. Press the button next to  Scan/Fax.
2. Press the button next to  Fax Menu.
3. Press the button next to  Fax Settings.
4. Press the button next to the down arrow to highlight  Resolution, and then press the
button next to  OK.
5. Press the button next to the down arrow to highlight a resolution setting, and then
press the button next to  OK.
NOTE: If you send a color fax, the fax is sent using the  Fine setting.
Change the  Lighter/Darker  setting
You can change the contrast of a fax to be darker or lighter than the original. This feature
is useful if you are faxing a document that is faded, washed out, or handwritten. You can
darken the original by adjusting the contrast.
NOTE: The Lighter/Darker  setting applies to black and white faxes only, not color
faxes.
When you exit the Fax menu, this option returns to the default setting unless you set your
changes as the default.
To change the Lighter/Darker  setting from the control panel
1. Press the button next to  Scan/Fax.
2. Press the button next to  Fax Menu.
3. Press the button next to  Fax Settings.
4. Press the button next to the down arrow to highlight  Lighter/Darker, and then press
the button next to  OK.
5. Press the button next to the down arrow to darken the fax or the button next to the
up arrow to lighten the fax, and then press the button next to  OK.
Set new defa ult settings
You can change the default value for the  Resolution and Lighter/Darker  settings
through the control panel.
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To set new default settings from the control panel
1. Press the button next to  Scan/Fax.
2. Press the button next to  Fax Menu.
3. Press the button next to  Fax Settings.
4. Make your changes to  Resolution and Lighter/Darker .
5. Press the button next to the down arrow to highlight  Set New Defaults, and then
press the button next to  OK.
For more info rmation, see:
•“
Change the fax resolution” on page 23
•“
Change the Lighter/Darker setting” on page 24
Test your fax setup
You can test your fax se tup to check the status of the HP All-in-One and to make sure it
is set up properly for faxing. Perform this test after you have completed setting up the
HP All-in-One for faxing. The test does the following:
• Tests the fax hardware
• Verifies the correct type of phone cord is connected to the HP All-in-One
• Checks that the phone cord is plugged into the correct port
• Checks for a dial tone
• Checks for an active phone line
• Tests the status of your phone line connection
The HP All-in-One prints a report with the resu lts of the test. If the test fails, review the
report for information on how to fix the problem and rerun the test.
To test your fax setup from the control panel
1. Set up the product for faxing according to your particular home or office setup
instructions.
2. Insert the print cartridges and load full-size paper in the input tray before starting the
test.
3. Press the button next to  Scan/Fax.
4. Press the button next to  Fax Menu.
5. Press the button next to  Fax Setup.
6. Press the button next to the down arrow to highlight  Run Fax Test, and then press
the button next to  OK.
The status of the test appears on the display. The product also prints a detailed report.
7. Review the report.
• If the test passes and you are still having problems faxing, check the fax settings
listed in the report to veri fy the settings are correct. A  blank or incorrect fax setting
can cause problems faxing.
• If the test fails, review the report for more information on how to fix any problems found.
8. After you pick up the fax report, press the button next to  OK.
If necessary, resolve any problems found and rerun the test.
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For more information, see:
“
The fax test failed” on page 203
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6 Load originals and load paper
You can load many different types and sizes of paper in the HP All-in-One, including letter
or A4 paper, photo paper, transparencies, and envelopes. By default, the HP All-in-One
is set to detect the size and type of paper you load in the input tray automatically and then
adjust its settings to generate the highest quality output for that paper.
If you are using special papers, such as pho to paper, transparency film, envelopes, or
labels, or if you experience poor print quality using the  Automatic setting, you can
manually set the paper size and type for print and copy jobs.
This section contains the following topics:
•
Load originals
•
Choose papers for printing and copying
•
Load paper
•
Avoid paper jams
Load originals
You can copy, scan, or fax up to letter- or A4-size originals and thick publications by
loading them on the glass.
To load an original on the glass
1. Lift the lid to the open position.
2.Load your original print side down on the right front corner of the glass.
TIP: For more help on loading an original, refer to the engraved guides along the
edge of the glass.
Load originals 27
Load originals and load paper