HP Photosmart C4345 User Manual

							
Chapter 11
88 Use the fax features
Fax
 
						

							
12 Maintain the HP All-in-One
The HP All-in-One requires little maintenance. Sometimes you might want to clean the
glass and lid backing to remove surface dust and ensure that your copies and scans
remain clear. You will also need to replace, align, or clean your print cartridges from time
to time. This section provides instructions for keeping the HP All-in-One in top working
condition. Perform these simple maintenance procedures as necessary.
This section contains the following topics:
•
Clean the HP All-in-One
•
Print a self-test report
•
Work with print cartridges
•
Turn off the HP All-in-One
•
Reduce energy consumption when the HP All-in-One is off
Clean the HP All-in-One
To ensure that your copies and scans remain clear, you might need to clean the glass
and lid backing. You might also want to dust the exterior of the HP All-in-One.
This section contains the following topics:
•
Clean the exterior
•
Clean the glass
•
Clean the lid backing
Clean the exterior
Use a soft cloth or slightly moistened sponge to wipe dust, smudges, and stains off the
case. The interior of the HP All-in-One does not require cleaning. Keep fluids away from
the control panel and the interior of the HP All-in-One.
CAUTION: To avoid damage to the exterior of the HP All-in-One, do not use alcohol
or alcohol-based cleaning products.
Clean the glass
Fingerprints, smudges, hair, and dust on the  main glass surface slow down performance
and affect the accuracy of the copy and scan features.
To clean the glass
1. Turn off the product, unplug the power cord, and raise the lid.
2. Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive
glass cleaner.
CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on
the glass, since they can damage it. Do not place or spray liquid directly on the
glass. The liquid might seep under the glass and damage the product.
Clean the HP All-in-One 89
Maintain the HP All-in-One
 
						

							
3.Dry the glass with a dry, soft, lint-free cloth to prevent spotting.
4. Turn on the product.
Clean the lid backing
Minor debris can accumulate on the white document backing located underneath the lid
of the HP All-in-One.
To clean the lid backing
1.Turn off the product, unplug the power cord, and raise the lid.
2. Clean the white document backing with a soft cloth or sponge slightly moistened with
a mild soap and warm water.
Wash the backing gently to loosen debris. Do not scrub the backing.
3.Dry the backing with a dry, soft, lint-free cloth.
CAUTION: Do not use paper-based wipes, as these might scratch the backing.
4.If further cleaning is needed, repeat the  previous steps using isopropyl (rubbing)
alcohol, and wipe the backing thoroughly with a damp cloth to remove any residual
alcohol.
CAUTION: Be careful not to spill alcohol on the glass or exterior of the product,
as this might damage it.
5. Plug in the power cord, and then turn on the product.
Print a self-test report
If you are experiencing problems with printi ng, print a self-test report before you replace
the print cartridges. This report provides useful information on several aspects of your
product, including your print cartridges.
Chapter 12
90 Maintain the HP All-in-One
Maintain the HP All-in-One
 
						

							
To print a self-test report
1.Load letter or A4 unused plain white paper into the input tray.
2. Press and hold the  Cancel button and then press the  Start Copy Color button.
The product prints a self-test report, which might indicate the source of the printing
problem. A sample of the ink test area of the report is shown below.
3. Make sure the test patterns show a complete grid and the thick color lines are
complete.
• If more than a few lines in a pattern are broken, this might indicate a problem with
the nozzles. You might need to clean the print cartridges.
• If the black line is missing, faded, streaked, or shows lines, this might indicate a problem with the black or photo print cartridge in the right slot.
• If any of the color lines are missing, faded, streaked, or show lines, this might indicate a problem with the tri-color print cartridge in the left slot.
Related topics
•“
Clean the print cartridges” on page 100
•“
Replace the print cartridges” on page 93
•“
Align the print cartridges” on page 99
Work with print cartridges
To ensure the best print quality from the HP All-in-One, you will need to perform some
simple maintenance procedures. This section  provides guidelines for handling the print
cartridges and instructions for replacing, aligning, and cleaning the print cartridges.
You might also need to check your print cartridges if a message appears on the screen.
This section contains the following topics:
•
Handle the print cartridges
•
Check the estimated ink levels
•
Replace the print cartridges
•
Use a photo print cartridge
•
Use the print cartridge protector
Work with print cartridges 91
Maintain the HP All-in-One
 
						

							
•Remove ink from your skin and clothing
•
Ink-backup mode
•
Advanced print cartridge maintenance
Handle the print cartridges
Before you replace or clean a print cartridge, you should know the part names and how
to handle the print cartridges.
1Copper-colored contacts
2Plastic tape with pink pull tab (m ust be removed before installing)
3Ink nozzles under tape
Hold the print cartridges by their black plastic sides, with the label on top. Do not touch
the copper-colored contacts or the ink nozzles.
NOTE:Handle the print cartridges carefully. Dropping or jarring cartridges can cause
temporary printing problems, or even permanent damage.
Check the estimated ink levels
You can easily check the ink supply level to determine how soon you might need to
replace a print cartridge. The ink supply level shows an estimate of the amount of ink
remaining in the print cartridges . Actual ink levels may vary.
TIP:You can also print a self-test report to see if your print cartridges might need to
be replaced.
NOTE: If the print cartridges were used before being installed in the product, or have
been refilled, the estimated ink levels on the  Estimated Ink levels tab may be
inaccurate or unavailable.
Chapter 12
92 Maintain the HP All-in-One
Maintain the HP All-in-One
 
						

							
NOTE:Ink from the cartridges is used in the printing process in a number of different
ways, including in the initialization process, which prepares the product and cartridges
for printing, and in print head servicing, which keeps print nozzles clear and ink flowing
smoothly. In addition, some residual ink is left in the cartridge after it is used. For more
information, see 
www.hp.com/go/inkusage .
To check the ink levels from the HP Photosmart Software
1.In the HP Solution Center, click  Settings, point to  Print Settings , and then click
Printer Toolbox .
NOTE:You can also open the  Printer Toolbox from the Print Properties  dialog
box. In the  Print Properties  dialog box, click the  Features tab, and then click the
Printer Services  button.
The Printer Toolbox  appears.
2. Click the  Estimated Ink Level  tab.
The estimated ink levels for the print cartridges appear.
Replace the print cartridges
Follow these instructions when the ink level is low.
NOTE: When the ink level for the print cartridge is low, a message appears on your
computer screen. You can also check the ink levels by using the software installed
with the HP All-in-One.
When you receive a low-ink warning message, make sure you have a replacement print
cartridge available. You should also replace the print cartridges when you see faded text
or if you experience print quality issues related to the print cartridges.
To order print cartridges for the HP All-in-One, go to 
www.hp.com/buy/supplies . If
prompted, choose your country/region, follow the prompts to select your product, and
then click one of the shopping links on the page.
NOTE: At this time, some portions of the HP Web site are available in English only.
Choose the right cartridge combination
Choose the best combination of cartridges for your print job:
•Everyday printing: Use a black cartridge along with a tri-color cartridge.
• Color photos: Use a photo cartridge along with a tri-color cartridge.
To replace the print cartridges
1. Make sure the product is turned on.
CAUTION: If the product is turned off when you open the print cartridge door to
access the print cartridges, it will not release the cartridges for changing. You
might damage the product if the print cartridges are not docked safely when you
try to remove them.
2. Make sure you have letter or A4 unused plain white paper loaded in the input tray.
Work with print cartridges 93
Maintain the HP All-in-One
 
						

							
3.Open the print cartridge door.
The print carriage moves to the far right side of the product.
4.Wait until the print carriage is idle and silent. Lightly press down on a print cartridge
to release it, and then pull the print cartridge toward you out of its slot.
If you are replacing the tri-color print cartridge, remove the print cartridge from the
slot on the left.
If you are replacing the black or photo print cartridge, remove the print cartridge from
the slot on the right.
1Print cartridge slot for the tri-color print cartridge
2Print cartridge slot for the black and photo print cartridges
TIP: If you are removing the black print cartridge in order to install the photo print
cartridge, store the black print cartridge in the print cartridge protector or an airtight
plastic container.
Chapter 12
94 Maintain the HP All-in-One
Maintain the HP All-in-One
 
						

							
5.Remove the new print cartridge from its packaging and, being careful to touch only
the black plastic, gently remove the plastic tape by using the pink pull tab.
1Copper-colored contacts
2Plastic tape with pink pull tab (must be removed before installing)
3Ink nozzles under tape
CAUTION: Do not touch the copper-colored contacts or ink nozzles. Also, do
not re-tape the print cartridges. Doing so can result in clogs, ink failure, and bad
electrical connections.
6. Hold the print cartridge with the HP logo on top, and insert the new print cartridge into
the empty cartridge slo t. Make sure you push the print cartridge in firmly until it snaps
into place.
If you are installing the tri-color print cartridge, slide it into the left slot.
Work with print cartridges 95
Maintain the HP All-in-One
 
						

							
If you are installing a black or photo print cartridge, slide it into the right slot.
7.Close the print cartridge door.
8.When prompted, press the button next to  OK.
The product prints a print cartridge alignment page.
NOTE: If you have colored paper loaded in the input tray when you align the print
cartridges, the alignment will fail. Load unused plain white paper into the input
tray, and then try the alignment again.
9. Load the page print side down on the right front corner of the glass, and then press
the button next to  OK to scan the page.
10. When the  On light stops flashing, the alignment is complete. Remove the alignment
page and recycle or discard it.
Related topics
“
Align the print cartridges” on page 99
Use a photo print cartridge
You can optimize the quality of the color photos you print and copy with the HP All-in-
One by purchasing a photo print cartridge. Remove the black print cartridge and insert
the photo print cartridge in its place. With the tri-color print cartridge and photo print
cartridge installed,  you have a six-ink system, which  provides enhanced quality color
photos.
Chapter 12
96 Maintain the HP All-in-One
Maintain the HP All-in-One
 
						

							
When you want to print regular text documents, swap the black print cartridge back in.
Use a print cartridge protector or an airtight plastic container to keep your print cartridge
secure when it is not being used.
Related topics
•“
Replace the print cartridges” on page 93
•“
Use the print cartridge protector” on page 97
Use the print cartridge protector
In some countries/regions, when you purchase a photo print cartridge, you might also
receive a print cartridge protector. In other countries/regions, a print cartridge protector
comes in the box with the HP All-in-One. If neither your print cartridge nor the HP All-in-
One came with a print cartridge protector, you can use an airtight plastic container to
protect your print cartridge.
NOTE: If you use a plastic container, make sure the ink nozzles on the print cartridge
do not touch the plastic.
The print cartridge protector is designed to keep a print cartridge secure and prevent it
from drying out when it is not being used. Whenever you remove a print cartridge from
the HP All-in-One with the intention of using it again later, store it in the print cartridge
protector. For example, store the black print ca rtridge in a print cartridge protector if you
are removing it so you can print high-quality photos with the photo and tri-color print
cartridges.
To insert a print cartridge into the print cartridge protector
▲ Place the print cartridge into the print cartridge protector at a slight angle and snap it
securely into place.
Work with print cartridges 97
Maintain the HP All-in-One