HP P3015 Service Manual
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Figure 3-27 Motors, fans, solenoids, and rollers component locations ItemDescriptionItemDescription 1Fuser motor6Main fan 2Tray 1 (multipurpose tray) pickup roller7Cassette (Tray 2) separartion pad 3Tray 1 (multipurpose tray) pickup solenoid8Cassette (Tray 2) pickup solenoid 4Transfer roller9Cassette (Tray 2) pickup roller 5Tray 1 (multipurpose tray) separation pad10Sub fan ENWW Tools for troubleshooting 167
Figure 3-28 PCA component locations ItemDescription 1Engine controller unit (ECU) 2High-voltage power supply 168 Chapter 3 Solve problems ENWW
General timing charts Figure 3-29 General timing chart Two consecutive prints on Letter paper1Print start command (EEC12) 2 Cassette pickup solenoid (SL2) 3 TOP sensor (PS215) 4 Fixing delivery sensor (PS2) 5 BD signal 6 VIDEO signal 7 Scanner motor (M3) 8 Main motor (M8001) 9 Fixing motor (M8002) 10 Fixing heater 11 Primary charging bias 12 Developing bias 13 Transfer bias 14 Fixing bias 15 Main fan (FM1) 16 Sub fan (FM2) 20 17 18 LSTR STBY 23 21 22 19 TNIRP RTNI YBTS TIAW Power ON ENWW Tools for troubleshooting 169
General circuit diagram Figure 3-30 General circuit diagram (1 of 2) 65 4 Engine Controller PCA Engine Controller PCA 21 21LS SL SL M MPT PT DNG H N FFOV3.3/ DNG KLCFIV TDFIV ODB/ DNG 1ODV/ 1ODV DNG LCS ADS V5+ TRCC/ 2ODV 2ODV/ V5+ V5+ V5+ DNG DNG DNG V3.3+ DNG DNG DNG V3.3+ DNG V3.3+ TUOGAT NIGAT LSTSC LSPM N H DNG SNSPPM/ CED_MF/ CCA_MF/ GF_MF VER_MF DNG DNG GF_MM CCA_MM/ CED_MM/ DNG V3.3+ DNG SL1 PSNS1 U42+ U42+ U42+ U42+ R42+ R42+ SNSUF/ R42+ +24U CST mediapresence sensor +3.3V GND U42+ TSETLR DXR_GIJS DXT_GIJS 2HTRSF DNG SNSTUORSF U3.3+ 1HTRSF DNG V3.3+ V3.3+ SNSYART/ DNG SNSPTSC /OPFTRA YS1 DNG KLC_GIJS 2VRDLR Fuser Paper feeder (Option) .C.N V42+SNSLLUF DNG V5+ V5+ DNG DNG Formatter U42+ A3.3+ GND164J 154J J230 J1703 J200 12J1703 12345J9998 12J1602 123456 J470 123456J471 4DLOS 6DLOS 5DLOS 2DLOS 123J1302 7DLOS 12345678J1802 123J22 J24H 321J24 12J1612 2 1 TP1B 21J15B TB1B TB2B 12J1002B 1 2 H2 345 61 2J19 1 2 321J1604 12TP1 SOLD22 SOLD212 1604J 2 1704J 2 1 SW461 123456 J18 98 2 345 61 7J1608 J18H 123456J1605 4161J 3161J 3041J 2041J 21 32SW501 12SW235 21LED240 PS451 PS205 12SW240 SOLD1812345678 J1504 PS2 FT1 1041J 1131J 0131J TB2 TB1 123J240 M8001 87654321J80027654321J8003 1234567J1503 M8002 321J6 PS3 H1 12J15 21J1002 SL2 3DLOS 123J1603 PS1 PS4 321J4 123J3 21J1601 SL1 123J2 0041J FT2 SOLD20 SOLD19321504J SL3 1DLOS 12 02 91 81 71 61 51 41 31 21 11 01 9 8 7 6 5 3 2 1 4 4 1 2 3 5 6 7 8 9 01 11 21 31 41 51 61 71 81 91 02 12 J4208 J1701B MPT media presence sensor CST pickup solenoid MPT pickup solenoid Fuser delivery sensor Fuser motorMain motor Face-up sensor Face-down tray media full sensor CRG door switch Cassette presence switch Power switch PF media presence sensor PF pickupsolenoid PF cassette presence switch Memory tag TH1 TH2 Formatter Front USB PCB 220V 2 1 170 Chapter 3 Solve problems ENWW
Figure 3-31 General circuit diagram (2 of 2) A 3 1 2 B C D M 29 29 L C 12 12 12 13 13 19 19 DNG DNG DNG V5+ V5+ DNG DNG GND V3.3+ DNG 2LS_FPO 2SDEFP_FPO 2SNSP_FPO V3.3+ DNG V3.3+ V3.3+)V3.3+(DNG 2ODV/DNG Laser driver PCA Paper feeder connector PCA MWPL V5+ DNG DNG2ODV 1ODV 1ODV/ DNG 2TNC 1TNC 0TNC 2ODV/ IDB/ 2DM 0DM DXTTOI DXRTOI2ODV TRCC/ V3.3+ )V3.3+(DNG SCFRT MWPFRT KLCFRT KLCRSF MWPCDIRP KLCCAIRP MWPCDVED KLCCAVED SNSPOT/ 2SNOT SNSWP 1SNOT DNG DNG PTSET/ DNG KCL1NAF GND CL1 2SDEFP_FPO 1SDEFP_FPO 2LS_FPO LC_FPO DNG V3.3+ V42+ LC_FPO U42+ Vcc2(+5V) Vcc1(+3.3V) FP0 FP1 FPCK /FPCS GND R42+ R42+ R42+ )R42+(DNG )R42+(DNG )R42+(DNG NO1NAF 1LS_FPO 1SNSP_FPO/ 2SNSP_FPO/ U42+ H-CA N-CA +24U V3.3+ DNG TB505 DEV TB506 TB507 TB508 TR FSRB FILM BP A1 PA2 High-voltage power supply circuit KCL2NAF PFEDS1 +3.3V V5+ ADS LCS DNG 1ODV1ODV/ DNG ODB/TDFIVKLCFIV DNG NO2NAF DNG V3.3+ DNG SNSPUD/ 1SYART_FPO/ 2SYART_FPO/ 2SYART_FPO/ SNSPOT/ IRP TB509 TB510 Laser scanner unit PMETVNE DNG CCAMCS/ CEDMCS/ )V( )V( Formatter KLCNFRT/ MWPCAIRP/ KLCCDIRP/ MWPCAVED/ MWPRSF/ SNSWP A3.3+ A3.3+SNSROODR/ J220 J210 J250 J280 ETATSPUD/ 123 J8008 8DLOS 9 DLOS TH3 21J150612J1803 J8010DH 11DLOS 123J1606 J1701J4205 12304J 10 9 8 2 345 61 7J1505 321 J8010D 123J8001 4321J12 PS8001 J1702 J100 J9999H 654321J9999 123456J1501 30 3 1J 12345678 1108J 87654321 6008J 321J8010L J8009D J8009DA 12 11 10 98 23456 17J1801 J8007D J8007LA J8007L J8007DA 71 65432 89 10 11 12J401 2 1SW250 PS215 PS225 123 FM2 321 FM1 87654321J402 21CL1 FT3 INL1001 TB1001 01DLOS 51DLOS 6 031 J J502 234 1J420 9 4031J 5031J J501 J1610 M3 4 1 2 3 5 6 7 8 9 01 11 21 31 41 51 61 71 8 1 91 02 12 2 2 32 42 52 6 2 72 82 92 92 82 72 62 52 42 32 22 12 02 91 81 71 61 51 41 31 21 11 01 9 8 7 6 5 3 2 1 4 4 1 2 3 5 6 7 8 9 01 11 21 31 123J513 6 1 D LO S 71DLOS 4 1 DLOS 31DLOS 21DLOS 321J507 TB1002 4 1 2 3 5 6 7 8 9 01 11 2 1 21 11 01 9 8 7 6 5 3 2 1 4 3 21 404J PS8008 21 11 01 9 8 7 6 5 3 2 1 4 PS502 91 81 71 61 51 41 31 21 11 01 9 8 7 6 5 3 2 1 4 4 1 2 3 5 6 7 8 9 01 11 21 31 41 51 61 71 81 91 4 1 2 3 5 6 7 8 9 01 11 21 31 Sub fan Reardoor sensor Main fanTest printswitch Duplex media feed sensor TOP sensor Media width sensor PF media feed sensor PF feedclutch Environment sensor Scanner motor Operation panel Only for Duplex model ENWW Tools for troubleshooting 171
Internal print quality test pages Cleaning page Create and use the cleaning page1.Press the Menu button . 2. Press the down arrow button or the up arrow button to navigate to the CONFIGURE DEVICE menu, and then press the OK button. 3. Press the down arrow button or the up arrow button to navigate to the PRINT QUALITY menu, and then press the OK button. 4. If the product does not have automatic two-sided printing, press the down arrow button or the up arrow button to navigate to the CREATE CLEANING PAGE option, and then press the OK button. If the product has automatic two-sided printing, go to step 5. 5. Press the up arrow or down arrow / buttons to highlight the PROCESS CLEANING PAGE option, and then press the OK button. The cleaning process takes several minutes. 6. Discard the printed page. The task is complete. Configuration page Print the configuration page 1.Press the Menu button . 2. Press the down arrow button or the up arrow button to navigate to the INFORMATION menu, and then press the OK button. 3. Press the down arrow button or the up arrow button to highlight the PRINT CONFIGURATION option, and then press the OK button to print the page. 172 Chapter 3 Solve problems ENWW
Print quality troubleshooting tools Repetitive image-defect ruler Use a ruler to measure occurrences of repetitive image defects to help solve image quality problems. Place the ruler next to the first occurrence of the defect on the page. Find the distance between identical defects and use the figure below to identify the component that is causing the defect. NOTE:When printing this defect ruler, verify that any scaling options in the printer driver are disabled. 0 mm 95 mm 79 m m 76 m m 50 mm 43.6 mm 38 mm Distance between defectsProduct components that cause the defect 38 mmPrint cartridge (primary charging roller) 43.6 mmPrint engine (transfer roller) 50 mmPrint cartridge (developer roller) 76 mmFuser (fuser film) 79 mmFuser (pressure roller) 95 mm Print cartridge (OPC) ENWW Tools for troubleshooting 173
Control-panel menus You can perform most routine printing tasks from the computer through the printer driver or software program. This is the most convenient way to control the product, and it overrides the product control- panel settings. See the help files for the software program, or for more information about opening the printer driver, see the product user guide. You can also control the product by changing settings in the product’s control panel. Use the control panel to access features not supported by the printer driver or software program, and to configure trays for paper size and type. Use the menus 1.Press the Menu button . 2. Press the down arrow button or the up arrow button to navigate the listings. 3. Press the OK button to select the option. 4. Press the back arrow button to return to the previous level. 5. Press the Menu button to exit the menu. 6. Press the help button to see more information about an item. The following are the main menus. Main menus SHOW ME HOW RETRIEVE JOB INFORMATION PAPER HANDLING MANAGE SUPPLIES CONFIGURE DEVICE DIAGNOSTICS SERVICE Show Me How menu Use the SHOW ME HOW menu to print instructions for using the product. To display: Press the Menu button , and then select the SHOW ME HOW menu. ItemExplanation CLEAR JAMSProvides instructions for clearing jams on the product. LOAD TRAYSProvides instructions for loading and configuring trays. LOAD SPECIAL MEDIAProvides instructions for loading special print media such as envelopes, transparencies, and labels. PRINT BOTH SIDES Provides instructions for printing on both sides of the paper (duplex printing). 174 Chapter 3 Solve problems ENWW
ItemExplanation SUPPORTED PAPERProvides a list of the supported paper and print media. PRINT HELP GUIDEPrints a page that shows links to additional help on the Web. PRODUCT VIEWSPrints a page that explains the product components. Retrieve job menu Use the RETRIEVE JOB menu to view listings of all stored jobs. To display: Press the Menu button , and then select the RETRIEVE JOB menu. ItemSub-itemOptionsDescription Each user who has stored jobs is listed by name. Select the appropriate user name to see a list of stored jobs. ALL JOBS (WITH PIN)PRINT PRINT AND DELETE DELETEThis message appears if a user has two or more stored jobs that require a PIN. Either the PRINT option or the PRINT AND DELETE option displays, depending on the type of jobs listed. Use the COPIES option to specify the number of copies of the job to print. ALL JOBS (NO PIN)PRINT PRINT AND DELETE DELETEThis message appears if a user has two or more stored jobs that do not require a PIN. Either the PRINT option or the PRINT AND DELETE option displays, depending on the type of jobs listed. Use the COPIES option to specify the number of copies of the job to print. PRINT PRINT AND DELETE DELETE Each job is listed by name. Either the PRINT option or the PRINT AND DELETE option displays, depending on the type of jobs listed. Use the COPIES option to specify the number of copies of the job to print. ENWW Tools for troubleshooting 175
ItemSub-itemOptionsDescription COPIESSpecifies the number of copies of the job to print. The default is 1. For the ALL JOBS (NO PIN) and ALL JOBS (WITH PIN) menus, two more options are available: ● If you select the JOB option, the number of copies specified in the driver are printed. ● If you select the CUSTOM VALUE menu, another setting displays where you can specify the number of copies of the job to be printed. The number of copies that were specified in the driver are multiplied by the number of copies specified on the control panel. For example, if you specified two copies in the driver and specify two copies on the control panel, a total of four copies of the job are printed. USB STORAGE COPIES This menu displays if you have connected a USB storage accessory to the front of the product. Select the folder and the name of the file, and then select the number of copies to print. Information menu Use the INFORMATION menu to access and print specific product information. To display: Press the Menu button , and then select the INFORMATION menu. ItemDescription PRINT MENU MAPPrints the control-panel menu map, which shows the layout and current settings of the control-panel menu items. PRINT CONFIGURATIONPrints the product configuration pages, which show the printer settings and installed accessories. PRINT SUPPLIES STATUS PAGEPrints the approximate remaining life for the supplies; reports statistics on total number of pages and jobs processed, serial number, page counts, and maintenance information. HP provides approximations of the remaining life for the supplies as a customer convenience. The actual remaining supply levels might be different than the approximations provided. PRINT USAGE PAGEPrints a count of all paper sizes th at have passed through the product, lists whether they were one-sided or two-sided, and reports the page count. PRINT DEMO PAGEPrints a demonstration page. PRINT FILE DIRECTORY Prints the name and directory of files stored in the product. 176 Chapter 3 Solve problems ENWW