HP P3015 Service Manual
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Print/stop test Use this diagnostic test to isolate the cause of problems such as image formation defects and jams within the engine. The test can be programmed to stop from 0 to 60,000 ms. Perform the print/stop test in the DIAGNOSTICS menu 1.Press the Menu button . 2. Press the down arrow button or the up arrow button to navigate to the DIAGNOSTICS menu. 3. Press the OK button to select the menu. 4. Press the down arrow button or the up arrow button to navigate to the PRINT/STOP TEST sub menu. 5. Press the OK button to select the sub menu. 6. Press the down arrow button or the up arrow button to set a stop time. NOTE: Range is 0 - 60,000 milliseconds. The default is 0. Table 3-5 Print/stop settings DurationDescription 0 msecsThe leading edge of the paper stops about 10 mm (0.36 in) beyond the silver paper guide of the registration assembly. 100 msecsThe leading edge of the paper stops about 24 mm (0.94 in) beyond the silver paper guide of the registration assembly. 500 msecsThe leading edge of the paper stops prior to the paper entering the “nip” of the fuser assembly; the nip is the gap between the pressure roller and the hot fusing roller. 1000 msecsThe leading edge of the paper stops about 55 mm (2.17 in) beyond the fuser assembly output rollers. 1200 msecsSimplex print operation: The leading edge of the paper stops 100 mm (3.94 in) past the face-down delivery stacker rollers. 1,500 msecsSimplex print operation: The leading edge of the paper stops 5 mm (0.20 in) beyond the output-bin- full sensor flags. 2,500 msecsDuplex print operation: The leading edge of the paper has passed through the fuser assembly and into the output stacker rollers. The paper has now reversed direction and stopped 90 mm (3.55 in) before the leading edge reaches the output-bin-full sensor flags. 3,000 msecs Duplex print operation: The leading edge of the paper has passed through the fuser assembly and into the output stacker rollers. The paper has now reversed direction and entered the duplex accessory. The leading edge of the paper stops about 15 mm (0.59 in) after encountering the duplex media-feed sensor (PS502). 7.Press the OK button to start the test. 8. Send a print job to the product. The product will stop printing at the selected time. ENWW Tools for troubleshooting 157
Component tests Half self-testPerform a half self-test to determine which image-formation process might be malfunctioning. NOTE:It might be easier to perform the print/stop test to stop the product during the printing process. See Print/stop test on page 157. 1. Print a configuration page from the control panel. 2. Open the cartridge door after the paper advances half-way through the product, which is about 3 to 5 seconds after the main motor begins to rotate. The leading edge of the paper should have advanced past the print cartridge. 3. Remove the print cartridge. 4. Open the print cartridge drum shield to view the drum surface. If a dark and distinct toner image is present on the drum surface, assume that the cleaning, conditioning, writing, and developing functions of the electrophotographic process are functioning correctly. Troubleshoot the failure as a transfer or fusing problem. If no image is present on the drum, perform the drum rotation test check. See Drum rotation test check on page 158. Drum rotation test check NOTE: This test is especially important if refilled print cartridges are in use. The photosensitive drum, which is located in the print cartridge, must rotate in order for the print process to work. The photosensitive drum receives its drive from the main gear assembly. Use this procedure to determine whether the drum is rotating. 1.Open the cartridge door. 2. Remove the print cartridge. 3. Mark the cartridge drive gear with a felt-tipped marker. Note the position of the mark. 4. Install the print cartridge, and then close the cartridge door. The start-up sequence should rotate the drum enough to move the mark on the gear. 5. Open the product and inspect the mark on the cartridge drive gear. Verify that the mark moved. If there was no movement, inspect the main gear assembly to make sure that it connects with the print-cartridge gears. If the drive gears function but the drum does not move, replace the print cartridge. Diagnostics menu components test Use this diagnostic test to isolate and test individual product components. 1.Press the Menu button . 2. Press the down arrow button or the up arrow button to navigate to the DIAGNOSTICS menu, and then press the OK button. 3. Press the down arrow button or the up arrow button to navigate to the COMPONENT TEST sub menu, and then press the OK button. 158 Chapter 3 Solve problems ENWW
4.Press the down arrow button or the up arrow button to select a component to test. Table 3-6 Components test Component testItemControl-panel display messageDescription Main motor testM8001DRUM MOTORActivates the main motor for 10 seconds. Scanner motor testNot applicabl eLASER SCANNER MOTORActivates the laser/scanner motor for 10 seconds. Fuser motor testM8002FUSER MOTORActivates the fuser motor for 10 seconds. Clutch drive testCL1INT FEED ROLLER CLUTCHActivates the main motor to activate the paper feeder pickup clutch for 10 seconds. Ttay 1 (multipurpose tray) pickup solenoid testSL1MP TRAY SOLENOID DRIVEActivates the Tray 1 pickup solenoid for 10 seconds. Tray 2 pickup solenoid testSL2TRAY 2 PICKUP SOLENOIDActivates the Tray 3 cassette pickup solenoid for 10 seconds. Tray 3 pickup solenoid testSL31TRAY 3 PICKUP SOLENOIDActivates the Tray 4 cassette pickup solenoid for 10 seconds. Tray 4 pickup solenoid test SL31TRAY 4 PICKUP SOLENOID Activates the Tray 2 cassette pickup solenoid for 10 seconds. 1Tray 3 and Tray 4 both use a SL3. 5.Press the OK button to start the test. ENWW Tools for troubleshooting 159
Diagrams Block diagrams Figure 3-21 Product cross section 11121314151617 1234567 8910 ItemDescriptionItemDescription 1Face-down delivery roller10Cassette (Tray 2) separation pad 2Fuser film11Cassette (Tray 2) pickup roller 3Laser/scanner12Duplex repickup roller (duplex models) 4Photosensitive drum13Registration roller 5Print cartridge14Transfer roller 6Registration shutter15Duplex-feed roller (duplex models) 7Tray 1 (multipurpose tray) pickup roller16Pressure roller 8Tray 1 (multipurpose tray) separation pad17Fuser delivery roller 9Feed roller 160 Chapter 3 Solve problems ENWW
Figure 3-22 Optional paper feeder (Tray 3 and Tray 4) cross section 12 3 ItemDescription 1Pickup roller 2Feed roller 3Separation pad ENWW Tools for troubleshooting 161
Plug/jack locations Figure 3-23 Plug/jack locations 4 132 ItemDescription 1RJ.45 network connection (network models only) 2EIO slot (covered) 3Hi-Speed Host USB 2.0 connection 4Power connection 162 Chapter 3 Solve problems ENWW
Location of connectors ECU controller connectionsFigure 3-24 ECU controller connections ItemDescriptionItemDescriptionItemDescription J1002FuserJ1601SL2 Casette (Tray 2) pickup solenoidJ1701Formatter J1302SW240 Power switchJ1602SL1 Tray 1 pickup solenoidJ1702Laser drive PCA J1303+3.3 A FormatterJ1603PS 3 Cassette media-presence sensorJ1703Memory tag J1304+3.3 A FormatterJ1604PS205 Tray 1 media-presence sensorJ1801Paper feeder J1305GND FormatterJ1605PS1 Face-up sensor and PS4 Face-down sensorJ1802RLTEST; RLDRV2; SJIG_CLK; SJIG_RXD; SJIG_TXD; GND; NC; +24 v J1306GND FormatterJ1606FM1 Main fanJ1803TH3 Environmental sensor J1501+3.3 V; OTRX0; OTTX0; MD0; MD2; GNDJ1608PS2, TH1, TH2 FuserJ4209Formatter ENWW Tools for troubleshooting 163
ItemDescriptionItemDescriptionItemDescription J1503Main motorJ1610High-voltage power supply circuit; includes PS225 Media width senor and PS215 TOP sensorFT1SW501 Cartridge- door switch (print- cartridge door) J1504Fuser motorJ1612SW235 Cassette (Tray 2) presence switchFT2SW501 Cartridge- door switch (print- cartridge door) J1505FM2 Sub fan, PS8001 Rear door sensor, and M3 Scanner motorJ1613+24 V to FT1 1506SW250 Test-print switchJ1614+24 V to FT2 164 Chapter 3 Solve problemsENWW
Locations of major components Figure 3-25 External component locations 11121314 123456 78910 ItemDescriptionItemDescription 1Top cover8Right-rear cover 2Control panel9DIMM cover 3Top-right cover10Lower-right cover 4Formatter cover11Right cover 5Cartridge-door assembly12Front-right and right-side cover assembly 6Left cover13Tray 1 (multipurpose tray) 7Rear-door assembly14Cassette (Tray 2) ENWW Tools for troubleshooting 165
Figure 3-26 Major component locations 1 5 32 4 ItemDescription 1Fuser 2Laser/scanner 3Registration assembly 4Pickup assembly 5Duplex media-feed assembly (duplex models only) 166 Chapter 3 Solve problems ENWW