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HP P3015 Service Manual

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    							Print/stop test
    Use this diagnostic test to isolate the cause of problems such as image formation defects and jams
    within the engine. The test can be programmed to stop from 0 to 60,000 ms.
    Perform the print/stop test in the DIAGNOSTICS menu 1.Press the  Menu button 
    .
    2. Press the down arrow 
     button or the up arrow  button to navigate to the  DIAGNOSTICS menu.
    3. Press the  OK button to select the menu.
    4. Press the down arrow 
     button or the up arrow  button to navigate to the  PRINT/STOP TEST
    sub menu.
    5. Press the  OK button to select the sub menu.
    6. Press the down arrow 
     button or the up arrow  button to set a stop time.
    NOTE: Range is 0 - 60,000 milliseconds. The default is 0.
    Table 3-5  Print/stop settings
    DurationDescription
    0 msecsThe leading edge of the paper stops about 10 mm (0.36 in) beyond the silver paper guide of the
    registration assembly.
    100 msecsThe leading edge of the paper stops about 24 mm (0.94 in) beyond the silver paper guide of the
    registration assembly.
    500 msecsThe leading edge of the paper stops prior to the paper entering the “nip” of the fuser assembly; the
    nip is the gap between the pressure roller and the hot fusing roller.
    1000 msecsThe leading edge of the paper stops about 55 mm (2.17 in) beyond the fuser assembly output rollers.
    1200 msecsSimplex print operation: The leading edge of the paper stops 100 mm (3.94 in) past the face-down
    delivery stacker rollers.
    1,500 msecsSimplex print operation: The leading edge of the paper stops 5 mm (0.20 in) beyond the output-bin-
    full sensor flags.
    2,500 msecsDuplex print operation: The leading edge of the paper has passed through the fuser assembly and
    into the output stacker rollers. The paper has now reversed direction and stopped 90 mm (3.55 in)
    before the leading edge reaches the output-bin-full sensor flags.
    3,000 msecs Duplex print operation: The leading edge of the paper has passed through the fuser assembly and
    into the output stacker rollers. The paper has now reversed direction and entered the duplex
    accessory. The leading edge of the paper stops about 15 mm (0.59 in) after encountering the duplex
    media-feed sensor (PS502).
    7.Press the  OK button to start the test.
    8. Send a print job to the product. The product will stop printing at the selected time.
    ENWW Tools for troubleshooting 157 
    						
    							Component tests
    Half self-testPerform a half self-test to determine which image-formation process might be malfunctioning.
    NOTE:It might be easier to perform the print/stop test to stop the product during the printing process.
    See 
    Print/stop test on page 157.
    1. Print a configuration page from the control panel.
    2. Open the cartridge door after the paper advances half-way through the product, which is about 3
    to 5 seconds after the main motor begins to rotate. The leading edge of the paper should have
    advanced past the print cartridge.
    3. Remove the print cartridge.
    4. Open the print cartridge drum shield to view the drum surface.
    If a dark and distinct toner image is present on the drum surface, assume that the cleaning,
    conditioning, writing, and developing functions of the electrophotographic process are functioning
    correctly. Troubleshoot the failure as a transfer or fusing problem. If no image is present on the
    drum, perform the drum rotation test check. See 
    Drum rotation test check on page 158.
    Drum rotation test check
    NOTE: This test is especially important if refilled print cartridges are in use.
    The photosensitive drum, which is located in the print cartridge, must rotate in order for the print process
    to work. The photosensitive drum receives its drive from the main gear assembly. Use this procedure
    to determine whether the drum is rotating.
    1.Open the cartridge door.
    2. Remove the print cartridge.
    3. Mark the cartridge drive gear with a felt-tipped marker. Note the position of the mark.
    4. Install the print cartridge, and then close the cartridge door. The start-up sequence should rotate
    the drum enough to move the mark on the gear.
    5. Open the product and inspect the mark on the cartridge drive gear.
    Verify that the mark moved. If there was no movement, inspect the main gear assembly to make
    sure that it connects with the print-cartridge gears. If the drive gears function but the drum does
    not move, replace the print cartridge.
    Diagnostics menu components test Use this diagnostic test to isolate and test individual product components.
    1.Press the  Menu button 
    .
    2. Press the down arrow 
     button or the up arrow  button to navigate to the DIAGNOSTICS  menu,
    and then press the  OK button.
    3. Press the down arrow 
     button or the up arrow  button to navigate to the  COMPONENT TEST
    sub menu, and then press the  OK button.
    158 Chapter 3   Solve problems ENWW 
    						
    							4.Press the down arrow  button or the up arrow  button to select a component to test.
    Table 3-6  Components test
    Component testItemControl-panel display
    messageDescription
    Main motor testM8001DRUM MOTORActivates the main motor for 10 seconds.
    Scanner motor testNot
    applicabl
    eLASER SCANNER MOTORActivates the laser/scanner motor for 10
    seconds.
    Fuser motor testM8002FUSER MOTORActivates the fuser motor for 10 seconds.
    Clutch drive testCL1INT FEED ROLLER CLUTCHActivates the main motor to activate the
    paper feeder pickup clutch for 10 seconds.
    Ttay 1 (multipurpose tray)
    pickup solenoid testSL1MP TRAY SOLENOID DRIVEActivates the Tray 1 pickup solenoid for 10
    seconds.
    Tray 2 pickup solenoid testSL2TRAY 2 PICKUP SOLENOIDActivates the Tray 3 cassette pickup
    solenoid for 10 seconds.
    Tray 3 pickup solenoid testSL31TRAY 3 PICKUP SOLENOIDActivates the Tray 4 cassette pickup
    solenoid for 10 seconds.
    Tray 4 pickup solenoid test SL31TRAY 4 PICKUP SOLENOID Activates the Tray 2 cassette pickup
    solenoid for 10 seconds.
    1Tray 3 and Tray 4 both use a SL3.
    5.Press the  OK button to start the test.
    ENWW Tools for troubleshooting 159 
    						
    							Diagrams
    Block diagrams
    Figure 3-21  Product cross section
    11121314151617
    1234567
    8910
    ItemDescriptionItemDescription
    1Face-down delivery roller10Cassette (Tray 2) separation pad
    2Fuser film11Cassette (Tray 2) pickup roller
    3Laser/scanner12Duplex repickup roller (duplex models)
    4Photosensitive drum13Registration roller
    5Print cartridge14Transfer roller
    6Registration shutter15Duplex-feed roller (duplex models)
    7Tray 1 (multipurpose tray) pickup roller16Pressure roller
    8Tray 1 (multipurpose tray) separation pad17Fuser delivery roller
    9Feed roller 
    160 Chapter 3   Solve problems ENWW 
    						
    							Figure 3-22  Optional paper feeder (Tray 3 and Tray 4) cross section
    12
    3
    ItemDescription
    1Pickup roller
    2Feed roller
    3Separation pad
    ENWW Tools for troubleshooting 161 
    						
    							Plug/jack locations
    Figure 3-23  Plug/jack locations
    4
    132
    ItemDescription
    1RJ.45 network connection (network models only)
    2EIO slot (covered)
    3Hi-Speed Host USB 2.0 connection
    4Power connection
    162 Chapter 3   Solve problems ENWW 
    						
    							Location of connectors
    ECU controller connectionsFigure 3-24   ECU controller connections
    ItemDescriptionItemDescriptionItemDescription
    J1002FuserJ1601SL2 Casette
    (Tray 2) pickup
    solenoidJ1701Formatter
    J1302SW240 Power
    switchJ1602SL1 Tray 1 pickup
    solenoidJ1702Laser drive PCA
    J1303+3.3 A FormatterJ1603PS 3 Cassette
    media-presence
    sensorJ1703Memory tag
    J1304+3.3 A FormatterJ1604PS205 Tray 1
    media-presence
    sensorJ1801Paper feeder
    J1305GND FormatterJ1605PS1 Face-up
    sensor and PS4
    Face-down sensorJ1802RLTEST;
    RLDRV2;
    SJIG_CLK;
    SJIG_RXD;
    SJIG_TXD; GND;
    NC; +24 v
    J1306GND FormatterJ1606FM1 Main fanJ1803TH3
    Environmental
    sensor
    J1501+3.3 V; OTRX0;
    OTTX0; MD0;
    MD2; GNDJ1608PS2, TH1, TH2
    FuserJ4209Formatter
    ENWW Tools for troubleshooting 163 
    						
    							ItemDescriptionItemDescriptionItemDescription
    J1503Main motorJ1610High-voltage
    power supply
    circuit; includes
    PS225 Media
    width senor and
    PS215 TOP
    sensorFT1SW501 Cartridge-
    door switch (print-
    cartridge door)
    J1504Fuser motorJ1612SW235 Cassette
    (Tray 2) presence
    switchFT2SW501 Cartridge-
    door switch (print-
    cartridge door)
    J1505FM2 Sub fan,
    PS8001 Rear door
    sensor, and M3
    Scanner motorJ1613+24 V to FT1 
    1506SW250 Test-print
    switchJ1614+24 V to FT2
    164 Chapter 3   Solve problemsENWW 
    						
    							Locations of major components
    Figure 3-25  External component locations
    11121314
    123456
    78910
    ItemDescriptionItemDescription
    1Top cover8Right-rear cover
    2Control panel9DIMM cover
    3Top-right cover10Lower-right cover
    4Formatter cover11Right cover
    5Cartridge-door assembly12Front-right and right-side cover assembly
    6Left cover13Tray 1 (multipurpose tray)
    7Rear-door assembly14Cassette (Tray 2)
    ENWW Tools for troubleshooting 165 
    						
    							Figure 3-26  Major component locations
    1
    5
    32
    4
    ItemDescription
    1Fuser
    2Laser/scanner
    3Registration assembly
    4Pickup assembly
    5Duplex media-feed assembly (duplex models only)
    166 Chapter 3   Solve problems ENWW 
    						
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