HP LaserJet P4015n User Manual
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4.Open the access door by pulling on the metal tab. 5.Locate the USB ports near the bottom of the formatter board. Insert the USB device into one of the ports. 6.Close the access door, and press firmly until it snaps into place. ENWW Install memory, internal USB devices, and external print server cards 129
7.Reinstall the right-side panel. Align the tabs on the panel with the slots in the product, and push the panel toward the front of the product until it latches into place. 8.Reconnect the interface cables and the power cord. 9.Turn the product on. 130 Chapter 9 Manage and maintain the product ENWW
Install HP Jetdirect print server cards Follow these procedures to install or remove an EIO card. Install an HP Jetdirect print server card 1.Turn off the product. 2.Remove the two screws and cover plate from the EIO slot on the back of the product. NOTE:Do not discard the screws or the cover plate. Save them for future use if you remove the EIO card. 3.Install the EIO card in the EIO slot and tighten the screws. ENWW Install memory, internal USB devices, and external print server cards 131
4.Connect the network cable to the EIO card. 5.Turn on the product, and then print a configuration page to verify that the new EIO device is recognized. See Print the information and show-me-how pages on page 104. NOTE:When you print a configuration page, an HP Jetdirect configuration page that contains network configuration and status information also prints. Remove an HP Jetdirect print server card 1.Turn off the product. 2.Disconnect the network cable from the EIO card. 3.Loosen the two screws from the EIO card, and then remove the EIO card from the EIO slot. 4.Place the cover plate from the EIO slot onto the back of the product. Insert and tighten the two screws. 5.Turn on the product. 132 Chapter 9 Manage and maintain the product ENWW
Clean the product During the printing process, paper, toner, and dust particles can accumulate inside the product. Over time, this buildup can cause print-quality problems, such as toner specks or smearing (see Solve print- quality problems on page 181). Clean the exterior Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the exterior of the device. Clean the paper path 1. Press Menu . 2.Press the down arrow to highlight CONFIGURE DEVICE, and then press OK. 3.Press the down arrow to highlight PRINT QUALITY, and then press OK. NOTE:If your product has an automatic duplexer, go to step 7. 4.Press the down arrow to highlight CREATE CLEANING PAGE, and then press OK. 5.Remove all paper from Tray 1. 6.Remove the cleaning page from the output bin, and load it face-down in Tray 1. NOTE:If you are not in the menus, navigate to PRINT QUALITY by using the previous instructions. 7.At the product control panel, press the down arrow to highlight PROCESS CLEANING PAGE, and then press OK. ENWWClean the product 133
Upgrade the firmware This product has remote firmware update (RFU) capability. Use this information to upgrade the product firmware. Determine the current firmware version 1. Press Menu . 2.Press the down arrow to highlight INFORMATION, and then press OK. 3.Press the down arrow to highlight PRINT CONFIGURATION, and then press OK to print. The firmware datecode is listed on the Configuration page in the section called Device Information. The firmware datecode has this format: YYYYMMDD XX.XXX.X. The first string of numbers is the date, where YYYY represents the year, MM represents the month, and DD represents the date. For example, a firmware datecode of that begins with 20061125 represents November 25, 2006. Download new firmware from the HP Web site To find the most recent firmware upgrade for the product, go to www.hp.com/go/ ljp4010series_software or www.hp.com/go/ljp4510series_software. This page provides instructions for downloading the new firmware version. Transfer the new firmware to the product NOTE:The product can receive an .RFU file update when it is in a ready state. The elapsed time for an update depends on the I/O transfer time, as well as the time that it takes for the product to re-initialize. The I/O transfer time depends on a number of things, including the speed of the host computer that is sending the update. If the remote firmware update process is interrupted before the firmware is downloaded (while Receiving upgrade appears on the control-panel display), the firmware file must be sent again. If power is lost during the flash DIMM update (while the Performing upgrade message appears on the control-panel display), the update is interrupted and the message Resend upgrade appears (in English only) on the control-panel display. In this case, you must send the upgrade by using the parallel port. Finally, any jobs that are ahead of the RFU job in the queue are completed before the update is processed. Use FTP to upload the firmware through a browser NOTE:The firmware update involves a change in the format of nonvolatile random-access memory (NVRAM). Any menu settings that are changed from the default settings might return to default settings and must be changed again if you want settings that are different from the defaults. 1.Make sure the Internet browser you are using is configured for viewing folders from FTP sites. These instructions are for Microsoft Internet Explorer. a.Open the browser and click Tools, and then click Internet Options. b.Click the Advanced tab. 134 Chapter 9 Manage and maintain the product ENWW
c.Select the box labeled Enable folder view for FTP sites. d.Click OK. 2.Print a configuration page and note the TCP/IP address shown on the EIO Jetdirect page. 3.Open a browser window. 4.In the address line of the browser, type ftp:// , where is the address of the product. For example, if the TCP/IP address is 192.168.0.90, type ftp://192.168.0.90 . 5.Locate the downloaded .RFU file for the product. 6.Drag and drop the .RFU file onto the PORT1 icon in the browser window. NOTE:The product turns off and then on automatically to activate the update. When the update process is complete, a Ready message displays on the product control panel. Use FTP to upgrade the firmware on a network connection NOTE:The firmware update involves a change in the format of nonvolatile random-access memory (NVRAM). Any menu settings that are changed from the default settings might return to default settings and must be changed again if you want settings that are different from the defaults. 1.Take note of the IP address on the HP Jetdirect page. The HP Jetdirect page is the second page that prints when you print the configuration page. NOTE:Before upgrading the firmware, make sure that the product is not in Sleep mode. Also make sure that any error messages are cleared from the control-panel display. 2.Open an MS-DOS command prompt on your computer. 3.Type: ftp TCP/IP ADDRESS>. For example, if the TCP/IP address is 192.168.0.90, type ftp 192.168.0.90. 4.Go to the folder where the firmware file is stored. 5.Press Enter on the keyboard. 6.When prompted for the user name, press Enter. 7.When prompted for the password, press Enter. 8.Type bin at the command prompt. 9.Press Enter. The message 200 Types set to I, Using binary mode to transfer files appears in the command window. 10.Type put and then the file name. For example, if the file name is LJP4015.RFU, type put LJP4015.RFU. ENWWUpgrade the firmware 135
11.The download process begins and the firmware is updated on the product. This can take approximately five minutes. Let the process finish without further interaction with the product or computer. NOTE:The product automatically turns off and then on again after processing the upgrade. 12.At the command prompt, type: bye to exit the ftp command. 13.At the command prompt, type: exit to return to the Windows interface. Use HP Web Jetadmin to upgrade the firmware This procedure requires that you install HP Web Jetadmin Version 7.0 or later on your computer. Complete the following steps to update a single product through HP Web Jetadmin after downloading the .RFU file from the HP Web site. 1.Start HP Web Jetadmin. 2.Open the Device Management folder in the drop-down list in the Navigation panel. Navigate to the Device Lists folder. 3.Expand the Device Lists folder and select All Devices. Locate the product in the list of devices, and then click to select it. If you need to upgrade the firmware for products, select all of them by pressing the Ctrl key as you click the name of each product. 4.Locate the drop-down box for Device Tools in the upper-right corner of the window. Select Update Printer Firmware from the action list. 5.If the name of the .RFU file is not listed in the All Available Images box, click Browse in the Upload New Firmware Image dialog box and navigate to the location of the .RFU file that you downloaded from the Web at the start of this procedure. If the filename is listed, select it. 6.Click Upload to move the .RFU file from your hard drive to the HP Web Jetadmin server. After the upload is complete, the browser window refreshes. 7.Select the .RFU file from the Printer Firmware Update drop-down menu. 8.Click Update Firmware. HP Web Jetadmin sends the selected .RFU file to the product. The control panel shows messages that indicate the progress of the upgrade. At the end of the upgrade process, the control panel shows the Ready message. 136 Chapter 9 Manage and maintain the product ENWW
Use Microsoft Windows commands to upgrade the firmware To update the firmware by using a network connection, follow these instructions. 1.Click Start, click Run, and then type cmd to open the command window. 2.Type the following: copy /B FILENAME> \\COMPUTERNAME>\SHARENAME> , where is the name of the .RFU file (including the path), is the name of the computer from which the product is being shared, and is the product share name. For example: C:\>copy /b C:\LJP4015.RFU \\YOUR_SERVER\YOUR_COMPUTER . NOTE:If the file name or path includes a space, you must enclose the file name or path in quotation marks. For example, type: C:\>copy /b C:\MY DOCUMENTS\LJP4015.RFU \\YOUR_SERVER\YOUR_COMPUTER . 3.Press Enter on the keyboard. The control panel shows a message that indicates the progress of the firmware upgrade. At the end of the upgrade process, the control panel shows the Ready message. The message One File Copied appears on the computer screen. Upgrade the HP Jetdirect firmware The HP Jetdirect network interface in the product has firmware that can be upgraded separately from the product firmware. This procedure requires that you install HP Web Jetadmin Version 7.0 or later on your computer. Complete the following steps to update the HP Jetdirect firmware by using HP Web Jetadmin. 1.Open the HP Web Jetadmin program. 2.Open the Device Management folder in the drop-down list in the Navigation panel. Navigate to the Device Lists folder. 3.Select the product that you want to update. 4.In the Device Tools drop-down list, select Jetdirect Firmware Update. 5.Under Jetdirect firmware version the HP Jetdirect model number and current firmware version are listed. Make a note of these. 6.Go to http://www.hp.com/go/wja_firmware. 7.Scroll down to the list of HP Jetdirect model numbers and find the model number you wrote down. 8.Look at the current firmware version for the model, and see if it is later than the version you wrote down. If it is, right-click on the firmware link, and follow the instructions on the Web page to download the new firmware file. The file must be saved into the :\PROGRAM FILES \HP WEB JETADMIN\DOC\PLUGINS\HPWJA\FIRMWARE\JETDIRECT folder on the computer that is running the HP Web Jetadmin software. 9.In HP Web Jetadmin, return to the main product list and select the digital sender again. ENWWUpgrade the firmware 137
10.In the Device Tools drop-down list, select Jetdirect Firmware Update again. 11.On the HP Jetdirect firmware page, the new firmware version is listed under Jetdirect Firmware Available on HP Web Jetadmin. Click the Update Firmware Now button to update the Jetdirect firmware. 138 Chapter 9 Manage and maintain the product ENWW