HP Deskjet F735 User Manual

c. Select the appropriate check boxes to remove the unnecessary components. 
More information about the Disk Cleanup utility 
The Disk Cleanup utility frees hard disk space on your computer by doing the 
following: 
• Deleting temporary Internet files 
• Deleting downloaded program files
• Emptying the Recycle Bin 
• Deleting files from your temporary folder 
• Deleting files created by other Windows tools 
• Removing optional Windows components that you do not use 
d . After selecting the components to...

Solution 1: Print a self-test report 
Solution: Print a self-test report to see if the product can print and is communicating 
with the computer. 
To print a self-test report 
1. Load letter or A4 unused plain white paper into the input tray. 
2. Press and hold the Cancel button and then press the Start Copy Color button. 
The product prints a self-test report, which might indicate the source of the printing 
problem. A sample of the ink test area of the report is shown below.
3. Make sure the test...

Solution 2: Clear the print queue 
Solution: Restart your computer to clear the print queue. 
To clear the print queue 
1. Restart your computer. 
2. After the computer has restarted, check the print queue. 
a . Depending upon your operating system, do one of the following: 
• Windows Vista: On the  Windows taskbar, click Start, click Control 
Panel , and then click Printers. 
• Windows XP: On the  Windows taskbar, click Start, click Control Panel, 
and then click  Printers and Faxes. 
• Windows 2000: On...

After reconnecting the USB cable, the product should start printing the jobs in 
queue.
NOTE: If you are connecting the product through a USB hub, make sure the 
hub is turned on. If the hub is on, try connecting directly to your computer.
5. If the product does not start printing automatically, start another print job. 
Cause: The USB cable needed to be disconnected. 
If this did not solve the issue, try the next solution.
Solution 4: Verify the driver configuration
Solution: Check to make sure the...

6.Check the driver listed in the Driver drop-down menu to verify that the product is 
using the correct driver. 
The name of your product should be listed as the driver. 
7. If the wrong driver is selected, select the correct driver from the Driver drop-down 
menu. 
8. Click OK to save your changes. 
Cause: If there was more than one product configured on the same computer, the 
product in use was not be set as the default printer, or the wrong driver might have 
been configured. 
If this did not solve...

Solution 6: Clear the print queue manually 
Solution: Manually clear the print queue. 
To clear the print queue manually 
1. Depending upon your operating system, do one of the following: 
• W i n d o w s  V i s t a :  O n  t he Windows taskbar, click Start, click Control Panel, and 
then click  Printers. 
• Windows XP: On the Windows taskbar, click  Start, click Control Panel, and 
then click  Printers and Faxes. 
• Windows 2000: On the Windows taskbar, click  Start, point to Settings, and 
then click...

Solution 8: Check the software application 
Solution: Verify whether the software application is the problem. 
To verify the software application 
1. Close the software application and reopen it. 
2. Try to print again from the software application.
NOTE:The printer might not support printing from a DOS application. 
Determine if the software application is Windows-based or DOS-based by 
checking the system requirem ents of the application.
3.Try printing from Notepad to see if the issue is the software...

Solution 2: Check the power cord and USB cable 
Solution: Make sure that the power cord and USB cable are properly attached and 
plugged in. Also, make sure that the product is turned on. 
To check the power supply 
1. Make sure the power cord is firmly connected to both the product and the power 
adaptor. Plug the power cord into a power outlet, surge protector, or power strip.
1Power connection
2Power cord and adaptor
3Power outlet
2. Make sure the product is turned on. 
3. If the product is not...

To check the USB connection 
1. Verify that the USB cable is securely plugged into the USB port on the back of 
the product. 
2. Make sure the other end of the USB cable is plugged into a USB port on your 
computer.
3. Try to scan again. 
If the scan fails, continue to the next step. 
4. Do one of the following, depending upon how the product is connected to the 
computer: 
• If the USB cable is connected to a USB hub, try unplugging and replugging 
the USB cable into the hub. If that does not work, try...

Solution 3: Restart the computer 
Solution: Restart the computer. 
Cause: You might not have restarted the computer after installing the product 
software. Or, there might have been another problem with the computer. 
If this did not solve the issue, try the next solution.
Solution 4: Uninstall and reinstall the product 
Solution: Uninstall the product from the Printers and Faxes control panel and then 
reinstall it. 
To uninstall and reinstall the product 
1. Disconnect the USB cable between the product...