HP Deskjet F735 User Manual

Solution 4: Check the print cartridges for protective tape 
Solution: Check each print cartridge. The tape might have been removed from the 
copper-colored contacts, but still might cover the ink nozzles. If the tape is still 
covering the ink nozzles, carefully remove the tape from the print cartridges. Do not
touch the ink nozzles or the copper-colored contacts.
1Copper-colored contacts
2Plastic tape with pink pull tab (must be removed before installing)
3Ink nozzles under tape
For more information,...

Copy troubleshooting
Use this section to solve these copy problems: 
•Nothing happens when I try to copy 
•Parts of the original do not appear or are cut off
•The printout appears enlarged on the page 
•The printout is blank 
•A borderless copy has white space around the edges
Nothing happens when I try to copy
Try the following solutions to resolve the issue. Solutions are listed in order, with the most 
likely solution first. If the first solution does not solve the problem, continue trying the...

If this did not solve the issue, try the next solution.
Solution 3: Wait for the product to finish other tasks 
Solution: Check the On light. If it is blinking, the product is busy. 
If the product is performing another task su ch as printing or scanning, your copy job 
will be delayed until the product completes the current task. 
Cause: The product was busy with another task. 
If this did not solve the issue, try the next solution.
Solution 4: The product does not support the paper or envelope...

Solution 1: Place the original correctly on the glass 
Solution: Load your original print side down on the right front corner of the glass.
Cause:The original was placed incorrectly on the glass. 
If this did not solve the issue, try the next solution.
Solution 2: Clean the scanner glass
Solution: Clean the scanner glass and make sure that there are no foreign 
materials adhering to it. 
For more information, see  “Clean the glass” on page 65. 
Cause: The scanner glass was dirty, causing the product to...

The printout is blank
Try the following solutions to resolve the issue. Solutions are listed in order, with the most 
likely solution first. If the first solution does not solve the problem, continue trying the 
remaining solutions until the issue is resolved. 
•Solution 1: Place the original correctly on the glass 
•Solution 2: Check the ink levels in the print cartridges 
Solution 1: Place the original correctly on the glass 
Solution: Load your original print side down on the right front corner of the...

A borderless copy has white space around the edges
Try the following solutions to resolve the issue. Solutions are listed in order, with the most 
likely solution first. If the first solution does not solve the problem, continue trying the 
remaining solutions until the issue is resolved. 
•Solution 1: Resize the image 
•Solution 2: Use photo paper 
Solution 1: Resize the image 
Solution: When you make a borderless copy of a very small original, the product 
enlarges the original up to a maximum...

Cause:The computer system resources may have been low.
Scan fails
Try the following solutions to resolve the issue. Solutions are listed in order, with the most 
likely solution first. If the first solution does not solve the problem, continue trying the 
remaining solutions until the issue is resolved. 
•Solution 1: Turn on your computer 
•Solution 2: Connect your computer to the product with a standard USB cable 
•Solution 3: Install the HP Photosmart Software
•Solution 4: Start the HP Photosmart...

Cause:The HP Photosmart Software was not running on your computer. 
If this did not solve the issue, try the next solution.
Solution 5: Make sure you have sufficient computer memory
Solution: Close all applications that are not in use. This includes applications that 
run in the background, such  as screen savers and virus checkers. If you turn off your 
virus checker, remember to turn it back on after you finish your scan. 
If this problem occurs frequently, or if  you encounter memory problems while...

Cause:The original was placed incorrectly on the glass.
Scanned image is incorrectly cropped 
Solution: The autocropping feature in the software crops anything that is not part 
of the main image. Sometimes this might not be what you want. In that case, turn off 
autocropping in the software and crop the scanned image manually, or not at all. 
Cause: The software was set to automatically crop scanned pictures.
Scanned image has incorrect page layout 
Solution: Turn off autocropping in the software to...

Solution 1: Make sure that the brightness is set appropriately in the software 
Solution: Adjust the brightness in the software, and then rescan the original. 
To adjust the brightness 
1. In the HP Scanning window, click Lighten/Darken in the Basic menu or the 
Tools  panel. 
2. Adjust the brightness indicators. 
Cause: The brightness was not set correctly in the software. 
If this did not solve the issue, try the next solution.
Solution 2: Make sure that the glass and the back of the document lid are...