HP Deskjet F735 User Manual

Print quality troubleshooting
If you are having problems with print quality, try the solutions in this section and observe 
the following guidelines. 
To troubleshoot print quality issues 
1. Check the print cartridges. 
HP recommends that you use genuine HP print cartridges. Genuine HP print 
cartridges are designed and tested with HP pr inters to help you easily produce great 
results, time after time.
NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer 
service or repairs...

7.Evaluate the self-test report. 
If the self-test report shows a defect, try the following: 
• Clean the print cartridges automatically. For more information, see  “Clean the
print cartridges” on page 74. 
• If you are missing lines when you print, clean the electrical contacts. For more 
information, see  “Clean the print cartridge contacts” on page 75. 
• Replace the print cartridge. For more information, see  “Replace the print
cartridges” on page 69. 
For more information, see  “Print a self-test...

HP recommends that you use genuine HP print cartridges. Genuine HP print 
cartridges are designed and tested with HP pr inters to help you easily produce great 
results, time after time.
NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer 
service or repairs required as a result of  using a non-HP supply will not be covered 
under warranty. 
If you believe you purchased genuine HP print cartridges, go to:
www.hp.com/go/anticounterfeit
Cause: Non-HP ink was being used. 
If...

For more information, see: 
•“Recommended papers for printing and copying” on page 22 
•“Information on paper” on page 93 
Cause: The wrong kind of paper was loaded in the input tray. 
If this did not solve the issue, try the next solution.
Solution 4: Check to see if the product is in ink-backup mode 
Solution: Check to see if the the product is printing in ink-backup mode, with only 
one print cartridge installed. 
If the product is in ink-backup mode, text and photo quality will differ from those...

If this did not solve the issue, try the next solution.
Solution 6: Clean the print cartridges 
Solution: Print a self-test report to determine if there is a problem with the print 
cartridges. If the self-test report shows a problem, clean the print cartridges. If the
problem persists, you might need to replace the print cartridges. 
For more information on  print cartridges, see “Print cartridge troubleshooting” 
on page 94 . 
Cause: The print cartridges need to be cleaned.
Ink is not filling the text...

Store photo media in its original packaging inside a resealable plastic bag on a flat 
surface in a cool, dry place. When you are ready to print, remove only the paper you 
plan to use immediately. When you have finished printing, return any unused photo
paper to the plastic bag. This will prevent the photo paper from curling.
NOTE: There is no problem with the ink supplies and replacing the print 
cartridges is unnecessary.
For more information, see: 
•“Recommended papers for printing and copying” on...

self-test report shows a problem, clean the print cartridges. If the problem persists, 
you might need to replace the print cartridges. 
For more information, see: 
•“Check the estimated ink levels” on page 69 
•“Print a self-test re port” on page 67 
•“Clean the print cartridges” on page 74 
Cause: The print cartridges needed to be cleaned or there was insufficient ink. 
If this did not solve the issue, try the next solution.
Solution 5: Replace the print cartridge
Solution: Replace the indicated print...

NOTE:There is no problem with the ink supplies and replacing the print 
cartridges is unnecessary.
For more information, see: 
•“Recommended papers for printing and copying” on page 22 
•“Information on paper” on page 93 
Cause: The wrong kind of paper was loaded in the input tray. 
If this did not solve the issue, try the next solution.
Solution 2: Check the print quality setting 
Solution: Check the quality setting. Use a higher quality setting to increase the 
amount of ink used for printing.
NOTE:...

•Solution 5: Check the print catridges 
•Solution 6: Replace the print cartridge 
Solution 1: Make sure the paper is loaded correctly 
Solution: Make sure the paper is loaded correctly. 
For more information, see:
“Load full-size paper” on page 24
Cause: The paper was not feeding properly or was not loaded correctly. 
If this did not solve the issue, try the next solution.
Solution 2: Check the print quality setting
Solution: Check the quality setting. Use a higher quality setting to increase the 
amount...

Solution 5: Check the print catridges 
Solution: Check the estimated ink levels in the print cartridges.
NOTE:Ink level warnings and indicators provide estimates for planning 
purposes only. When you receive a low-ink warning message, consider having a 
replacement cartridge available to avoid possible printing delays. You do not need
to replace the print cartridges until print quality becomes unacceptable.
If there is ink remaining in the print cartridges, but you are still noticing a problem,
print a...