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HP Deskjet F735 User Manual

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Page 91

Cause:The installation failed to run automatically.
The Minimum System Checks screen appears 
Solution: Click Details to see what the specific problem is, and then correct the 
problem before attempting to install the software. 
Cause: Your system did not meet the minimum requirements to install the software.
A red X appears on the USB connect prompt 
Solution: Verify that the product is set up properly, and then try to re-establish the 
connection. 
To retry the USB connection 
1. Verify that the USB...

Page 92

might need to uninstall and then reinstall the software. Do not simply delete the 
product application files from your computer. Make sure to remove them properly 
using the uninstall utility provided when you installed the software that came with the
product. 
For more information, see: 
“Uninstall and reinstall the software” on page 90 
Cause: The source of the error is unknown.
The registration screen does not appear 
Solution: You can access the registration (Sign up now) screen from the Windows...

Page 93

The HP Digital Imaging Monitor does not appear in the system tray 
Solution: If the HP Digital Imaging Monitor does not appear in the system tray 
(normally located at the lo wer-right corner of the desktop), start the HP Solution 
Center.
If the appropriate icons and buttons for your product do not appear in the HP Solution 
Center, your installation might not be complete, and you might need to uninstall and
then reinstall the software. Do not simply delete the product application files from your 
hard...

Page 94

1.Open the Windows control panel and double-click Add or Remove Programs.
NOTE:The procedure to open the control panel varies by operating system. If 
you are not sure how to do this, see the Windows Help.
2. Select HP Deskjet All-In-One Driver Software, and then click Change/Remove. 
Follow the onscreen instructions. 
3. Disconnect the product from your computer. 
4. Restart your computer.
NOTE:It is important that you disconnect the product before restarting your 
computer. Do not connect the product...

Page 95

•Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn. 
• Do not combine different paper types and paper sizes in the input tray; the entire stack 
of paper in the input tray must be the same size and type. 
• Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure 
the paper-width guide does not bend the paper in the input tray. 
• Do not force paper too far forward in the input tray. 
• Use paper types that are recommended for the...

Page 96

To clear a paper jam from the front access door 
1. Pull the input tray down to open the front access door.
2.Gently pull out any paper that might have jammed.
CAUTION:If the paper tears when you are removing it, check for torn pieces 
of paper that might be remaining inside the product. If you do not remove all
the pieces of paper from the product, more paper jams are likely to occur.
3. Close the front access door.
4.Press Resume to continue the current job. 
Cause: Paper had jammed in the product....

Page 97

•Do not use paper that is heavily textured. It can cause graphics or text to print 
improperly. 
• Do not combine different paper types and paper sizes in the input tray; the entire stack 
of paper in the input tray must be the same size and type. 
• Store printed photos under glass or in a storage book to prevent bleeding over time 
from high humidity. Use HP Advanced Photo Papers for maximum performance.
Print cartridge troubleshooting
If you are experiencing problems with printing, you might have a...

Page 98

•Do not clean the print cartridges unnecessarily. This wastes ink and shortens the life 
of the cartridges. 
• Handle print cartridges carefully. Dropping, jarring, or rough handling during 
installation can cause temporary printing problems. If print quality is poor right after 
cartridge installation, allow half an hour for the print cartridge to recover. 
For more info rmation, see: 
“Print cartridge troubleshooting” on page 94
Resolving print cartridge problems
Many problems can be resolved with the...

Page 99

NOTE:In the procedures below, the problem cartridge is identified by the blinking 
light. The light on the left blinks when the tri-color print cartridge (on the left) is the
problem, the light on the right blinks when the black cartridge (on the right) is the 
problem, and both lights blink when both cartridges are the problem.
•Solution 1: Remove and reinstall the print cartridges 
•Solution 2: Clean the print cartridge contacts
•Solution 3: Print in ink-backup mode 
Solution 1: Remove and reinstall...

Page 100

If this did not solve the issue, try the next solution.
Solution 2: Clean the print cartridge contacts 
Solution: If the print cartridge selection number is correct and the previous solution 
did not resolve the problem, try cleaning the print cartridge. For more information, see
“Clean the print cartridge contacts” on page 75 . 
If the print cartridge status light continues to flash after cleaning the print cartridge, 
replace the print cartridge. For more information, see  “Replace the print...
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