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HP Deskjet F735 User Manual

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Page 201

Solution 1: Remove and reinsert the print cartridges 
Solution: Remove and reinsert the print cartridges and verify that they are fully 
inserted and locked in place. 
Also, make sure the print cartridges  are installed into the correct slots. 
To make sure the print cartridges are installed correctly 
1. Make sure the product is turned on. 
2. Open the print cartridge door. 
The print carriage moves to the far right side of the product.
3. Check to make sure you are using the correct print cartridges...

Page 202

5.Reinsert the print cartridge by sliding it forward into the slot on the right. Then 
push the print cartridge forward  until it clicks into the socket.
6.Repeat steps 1 and 2 for the tri-color print cartridge on the left side. 
Cause: The indicated print cartridges were installed incorrectly. 
If this did not solve the issue, try the next solution.
Solution 2: Clean the print cartridge contacts
Solution: Clean the print cartridge contacts. 
Make sure you have the following materials available:
• Dry...

Page 203

3.Lightly press down on the print cartridge to release it, and then pull it towards you 
out of the slot.
NOTE: Do not remove both print cartridges at the same time. Remove and 
clean each print cartridge one at a time. Do not leave a print cartridge outside
the HP All-in-One for more than 30 minutes.
4. Inspect the print cartridge contacts for ink and debris buildup. 
5. Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze 
any excess water from it. 
6. Hold the print...

Page 204

9.Repeat if necessary for the other print cartridge. 
10. Gently close the print cartridge door and plug the power cord into the back of the 
product.
Cause: The print cartridge contacts needed to be cleaned. 
If this did not solve the issue, try the next solution.
Solution 3: Replace the print cartridges
Solution: Replace the indicated print cartridge. You can also remove the indicated 
print cartridge and print using ink-backup mode.
NOTE: During ink-backup mode, the product can only print jobs from...

Page 205

If you are using print cartridges that are not compatible with the product, replace the 
indicated print cartridges with print cartridges that are compatible. 
If it appears that you are using the correct print cartridges, proceed to the next 
solution. 
For more information, see:
•“Shop for ink supplies” on page 81 
•“Replace the print cartridges” on page 69 
Cause: The indicated print cartridges were not compatible with the product. 
If this did not solve the issue, try the next solution.
Solution 2:...

Page 206

To make sure the print cartridges are installed correctly 
1. Make sure the product is turned on. 
2. Open the print cartridge door. 
The print carriage moves to the far right side of the product.
3. Check to make sure you are using the correct print cartridges for your product. 
For a list of compatible print cartridges, see the printed documentation that came 
with the product. 
4. Remove the black print cartridge from the slot on the right. Do not touch the ink 
nozzles or the copper-colored contacts....

Page 207

5.Reinsert the print cartridge by sliding it forward into the slot on the right. Then 
push the print cartridge forward  until it clicks into the socket.
6.Repeat steps 1 and 2 for the tri-color print cartridge on the left side.
NOTE:If the print cartridges are installed in the wrong slots and you cannot 
remove them from the product, contact HP support for service. 
Go to: www.hp.com/support . 
If prompted, choose your country/region, and then click  Contact HP for 
information on calling for technical...

Page 208

3.Check to make sure you are using the correct print cartridges for your product. For a 
list of compatible print cartridges, see the printed documentation that came with the 
product. 
4. Remove the black print cartridge from the slot on the right. 
Press down on the cartridge to release it, and then pull it toward you out of the slot.
1Tri-color print cartridge
2Black print cartridge
5. Close the print cartridge door. 
6. Check to see if the error has been resolved. 
• If the error has been resolved,...

Page 209

11.Open the print cartridge door and reinsert the tri-color print cartridge by sliding it 
forward into the sl ot on the left. Then push the print cartridge forward until it clicks into 
the slot. 
12. Close the print cartridge door. 
•Solution 1: Remove and reinsert the print cartridges 
•Solution 2: Clean the print cartridge contacts 
•Solution 3: Replace the print cartridges 
Solution 1: Remove and reinsert the print cartridges 
Solution: Remove and reinsert the print cartridges and verify that they...

Page 210

4.Remove the black print cartridge from the slot on the right. Do not touch the ink 
nozzles or the copper-colored contacts. Check for possible damage to the copper- 
colored contacts or ink nozzles. 
Make sure the clear plastic tape has been removed. If it is still covering the ink 
nozzles, gently remove the clear plastic tape by using the pink pull tab. Make sure 
you do not remove the copper colored tape containing the electrical contacts.
1Copper-colored contacts
2Plastic tape with pink pull tab...
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