HP Color LaserJet CP6015dn User Manual
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6.Close the right door. Clear jams when printing banners If a paper jam occurs while printing with banner pa per, gently pull the paper forward through the output bin or back through Tray 1 to remove the paper from the paper path. After removing the paper, open and close the right door to clear the jam message from the control panel. If you cannot remove the paper, carry out the following steps: 1. Open the right door. NOTE: If you are printing to very heavy banner paper, and the paper is still feeding in through Tray 1, you may need to cut the paper at the base of Tray 1 in order to open the right door and pull the paper free of the Tray 1 rollers. ENWW Jams 217
2.Lift the green handle on the transfer-access panel and open the panel. 1 2 3.Gently pull the paper out of the paper path 4.Close the transfer-access panel. 218 Chapter 12 Solve problems ENWW
5.Close the right door. AREA 7: Clear jams in op tional Trays 3, 4, and 5 1.Open the right door. 2.If paper is visible in the paper-input area, gently pull the jammed paper up to remove it. ENWW Jams 219
3.Close the right door. 4.Open the lower right door. 5.Gently pull the jammed paper to remove it. 220 Chapter 12 Solve problems ENWW
6.Open the tray that is indicated in the control-panel message, and make sure that the paper is stacked correctly. 7.Close the tray. 8.Close the lower right door. ENWW Jams 221
AREA 8: Clear jams in the optional finishing devices Clear jams in the output-accessory bridge 1.Lift the latch on the top cover of the output-accessory bridge and open the top cover. 2.Gently pull the jammed paper to remove it. 3.Close the top cover of the output-accessory bridge. Clear jams in the sorter area 1.Lift the latch on the top cover of the finishing device, and open the top cover. NOTE: Opening the top cover releases pressure on the output-bin rollers. 222 Chapter 12 Solve problems ENWW
2.Remove jammed paper from the output bin or from the inside of the finishing device. 1 2 3 3.Close the top cover of the finishing device. ENWW Jams 223
4.Lift the swing guide panel in the output bin. If y ou can see any jammed paper, gently pull it out. Clear jams in the booklet maker 1.If the paper is visible in the booklet outpu t bin, gently pull the paper to remove it. 2.Open the front door of the booklet maker. 3.Push the upper delivery guide to the right, and remove any jammed paper. 1 2 224 Chapter 12 Solve problems ENWW
4.Push the lower delivery guide to the right, and remove any jammed paper. 1 2 5.The positioning knob is the smaller, green dial on the right. Turn the positioning knob counterclockwise. 6.The jam-release knob is the larger, green dial on the left. Push in the jam-release knob, and then turn it clockwise to move any jammed paper into the output bin. 7.Close the front door of the booklet maker. ENWW Jams 225
Clear staple jams Clear staple jams in the main staplerThe HP 3-bin Stapler/Stacker and the HP Booklet ma ker/Finisher Accessory each have a main stapler, which is located near the top of the finishing device. 1. Open the front door of the finishing device. 2.To remove the staple cartridge, pull up on the green handle and pull out the staple cartridge. 3.Lift up on the small lever at the back of the staple cartridge. 4.Remove the damaged staples that protrude from th e staple cartridge. Remove the entire sheet of staples that the damaged staples were attached to. 226 Chapter 12 Solve problems ENWW