HP Color LaserJet CP6015dn User Manual
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e.Close both fuser jam-access doors and align the fuser with the arrows on the product. Push the fuser completely into the printer. f.Rotate the fuser-release levers up to lock the fuser into place. g.Push the fuser handles back to close them. ENWW Jams 207
7.Close the right door. AREA 4: Clear jams in the duplex area NOTE:This procedure is for the HP Color LaserJ et CP6015dn, de, x, and xh models only. 1.If jammed paper is visible in the duplex output area, gently pull it to remove it. 2.If no jammed paper is visible in the duplex outp ut area, open the duplex switchback tray. Gently pull the jammed paper to remove it. 1 2 208 Chapter 12 Solve problems ENWW
3.Check for jammed paper inside the product. Open the right door. 4.If paper is jammed below the duplexing unit, ge ntly pull the paper downward to remove it. 5.If paper is jammed inside the right door, gently pull the paper to remove it. ENWW Jams 209
6.Lift the paper-feed cover on the inside of the right door. If jammed paper is present, gently pull the paper straight out to remove it. 1 2 7. Lift the green handle on the transfer-assembly and open the panel. 1 2 8.Gently pull the paper out of the paper path. 210 Chapter 12 Solve problems ENWW
9.Close the transfer-access panel. 10.Close the right door. AREA 5: Clear jams in Tray 2 and the internal paper path 1.Open the right door. ENWW Jams 211
2.Lift the green handle on the transfer-access panel and open the panel. 1 2 3.Gently pull the paper out of the paper path. 4.Close the transfer-access panel. 212 Chapter 12 Solve problems ENWW
5.Open Tray 2 and make sure that the paper is stacked correctly. 6.Pull the tray completely out of the product by pulling and lifting it up slightly. 7.Remove any paper from the feeder rollers inside the product. 8. Reinsert Tray 2 by aligning the side rollers and pushing it back into the product. ENWW Jams 213
9.Close the tray. 10.Close the right door. AREA 6: Clear jams in Tray 1 NOTE: Even if jammed paper is visible in Tray 1, clear the jam from the inside of the product by opening the right door. 214 Chapter 12 Solve problems ENWW
1.Open the right door. NOTE: When clearing jams of long paper (11 x 17, 12 x 18, A3, and banners), it may be necessary to cut or tear the jammed paper before opening the right door. 2. If paper is visible inside the right door, ge ntly pull the paper downward to remove it. ENWW Jams 215
3.If paper has entered the internal paper path, lift the green handle on the transfer-access panel and open the panel. 1 2 4. Gently pull the paper out of the paper path. 5.Close the transfer-access panel. 216 Chapter 12 Solve problems ENWW