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HP C4280 User Manual

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Page 91

7.Remove the new print cartridge from its packaging and, being careful to touch only
the black plastic, gently remove the plastic tape by using the pink pull tab.
1Copper-colored contacts
2Plastic tape with pink pull tab (must be removed before installing)
3Ink nozzles under tape
CAUTION: Do not touch the copper-colored co ntacts or ink nozzles. Touching
these parts can result in clogs, ink failure, and bad electrical connections.
8. Slide the new print cartridge forward into the empty slot. Then gently...

Page 92

9.Close the print cartridge door.
If you installed a new print cartridge, the HP All-in-One prints a print cartridge
alignment page.
10. When prompted, ensure plain white paper is loaded in the input tray, then press the
button next to  OK.
NOTE: If you have colored paper loaded in the input tray when you align the print
cartridges, the alignment will fail. Load unused plain white paper into the input
tray, and then try the alignment again.
11. Place the page print side down on the scanner glass and...

Page 93

4.Turn off the HP All-in-One, wait one minute, then restart it.
5. Reinstall the HP All-in-One software.
CAUTION: Do not connect the USB cable to the computer until prompted by the
software installation screen.
This section contains the following topics:
•
The HP All-in-One will not turn on
•
I connected the USB cable, but I am having problems using the HP All-in-One with
my computer
The HP All-in-One will not turn on Cause: The HP All-in-One is not properly connected to a power supply.
Solution:
• Make...

Page 94

Cause:You pressed the  On button too quickly.
Solution: The HP All-in-One might not respond if you press the  On button too
quickly. Press the  On button once. It might take a few minutes for the HP All-in-One
to turn on. If you press the  On button again during this time, you might turn the device
off.
CAUTION: If the HP All-in-One still does not turn on, it might have a mechanical
failure. Unplug the HP All-in-One from the power outlet and contact HP. Go to:
www.hp.com/support . If prompted, choose...

Page 95

This section contains the following topics:
•
When I insert the CD-ROM into my computer’s CD-ROM drive, nothing happens
•
The minimum system  checks screen appears
•
A red X appears on the USB connect prompt
•
I received a message that an unknown error has occurred
•
Some of the buttons are missing in the HP Solution Center
•
The registration screen does not appear
•
The HP Digital Imaging Monitor does not appear in the system tray
•
Uninstall and reinstall the software
When I insert the CD-ROM into my...

Page 96

Solution:
To retry the plug and play
1.Verify that the control panel overlay is firmly attached, unplug the HP All-in-One
power cord, and then plug it in again.
2. Verify that the USB cable and power cord are plugged in.
3.Click  Retry  to retry the plug and play setup. If this does not work, continue to the
next step.
4. Verify that the USB cable is set up properly as follows:
• Unplug the USB cable and plug it in again.
• Do not attach the USB cable to a keyboard or non-powered hub.
• Verify that the...

Page 97

For more information, see:
“
Uninstall and reinstall the software” on page 94
Some of the buttons are missing in the HP Solution CenterCause: The installation might not be complete.
Solution: If the appropriate buttons for your device (such as  Make Copies) do not
appear, your installation might not be complete, and you might need to uninstall and
then reinstall the software. Do not simply delete the HP All-in-One application files
from your hard drive. Make sure to remove them properly using the...

Page 98

To uninstall from a Windows computer, method 1
1.Disconnect the HP All-in-One from your computer. Do not connect the HP All-in-One
to your computer until after you have reinstalled the software.
2. On the Windows  taskbar, click Start, Programs  or All Programs , HP , Photosmart
C4200 All-in-One series , Uninstall .
3. Follow the onscreen instructions.
4. If you are asked whether you would like to remove shared files, click  No.
Other programs that use these files might not work properly if the files...

Page 99

1.Insert the HP All-in-One CD-ROM into your computer’s CD-ROM drive and then start
the Setup program.
2. Disconnect the HP All-in-One from your computer.
3. Select  Uninstall  and follow the onscreen directions.
4. Restart your computer.
NOTE: It is important that you disconnect the HP All-in-One before restarting
your computer. Do not connect the HP All-in-One to your computer until after you
have reinstalle d the software.
5.Start the Setup program for the HP All-in-One again.
6. Select  Install.
7....

Page 100

•The printout has a horizontal band of distortion near the bottom of the page
•
Colors run into each other on the printout
•
Printouts or copies have horizontal streaks or lines
•
Printouts or copies are faded or have dull colors
•
Printouts or copies  seem blurry or fuzzy
•
Printouts or copies have vertical streaks
•
Printouts or copies are slanted or skewed
•
Paper is not picked up from the input tray
Ink is bleeding or smearing Cause: The paper type is not suitable for the HP All-in-One.
Solution:...
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