HP C4280 User Manual

Solution:Make sure you fully insert the memory card into the appropriate slot on
the HP All-in-One.
If the memory card is not inserted properly, the HP All-in-One will not respond and
the green Photo light (near the memory card slots) will blink rapidly.
After the memory card has been inserted properly, the Photo light will blink green for
a few seconds, and then remain lit.
Card is damaged
Cause: You formatted the card on a Windows XP computer. By default, Windows
XP will format a memory card of 8 MB...

Paper orientation errorCause: Paper in the input tray is in landscape orientation.
Solution: Insert paper into the input tray with the short edge forward and the print
side down. Slide the paper forward until it stops.
Cannot load paper from input tray
Cause: There is not enough paper in the input tray.
Solution: If the HP All-in-One is out of paper or there are only a few sheets
remaining, load more paper in the input tray. If there is paper in the input tray, remove
the paper, tap the stack of paper...

Cause:The print carriage is blocked.
Solution: Open the print cartridge door to access the print carriage area. Remove
any objects that are blocking the print carriage, including any packing materials. Turn
the HP All-in-One off and then turn it on again.
Paper mismatch
Cause: The print setting for the print job does not match the paper type or size
loaded in the HP All-in-One.
Solution: Change the print setting in the software or load the appropriate paper in
the input tray.
For more information, see:...

Solution:If the HP All-in-One is not properly connected to the computer,
communication errors can occu r. Make sure the USB cable is securely connected to
the HP All-in-One and the computer, as shown below.
For more information, see:
“
Communication problems over a USB connection” on page 79
Communication test failed
Cause: The HP All-in-One is turned off.
Solution: Look at the On button located on the top of the HP All-in-One. If it is not
lit, the HP All-in-One is turned off. Make sure the power cord...

For more information, see:
“
Communication problems over a USB connection” on page 79
Improper shutdownCause: The last time the HP All-in-One was used, it was not turned off properly. If
the HP All-in-One is turned off by turning off the switch on a power strip or by using
a wall switch, the device can be damaged.
Solution: Press the On button located on the control panel of the HP All-in-One to
turn the device on and off.
Two-way communication lost
Cause: The HP All-in-One is turned off.
Solution: Look...

Print cartridge messages
The following is a list of print cartridge error messages:
•
Low on ink
•
Need alignment or alignment failed
•
Print cartridge is missing, in correctly installed, or not intended for your device
•
Wrong pen in slot
Low on ink Cause: At least one of the print cartridges is estimated to be low on ink and might
need to be replaced soon.
Solution: Have a replacement cartridge on hand to avoid printing interruptions. You
do not have to replace the cartridge until print quality...

covering the ink nozzles, carefully remove the tape from the print cartridges. Do not
touch the ink nozzles or the copper-colored contacts.
1Copper-colored contacts
2Plastic tape with pink pull tab (must be removed before installing)
3Ink nozzles under tape
Reinsert the print cartridges and verify that they are fully inserted and locked in place.
Cause:The contacts on the print cartridge are not touching the contacts in the print
carriage.
Solution: Remove and then reinsert the print cartridges. Verify...

To find support and warranty information, go to the HP Web site at www.hp.com/
support. If prompted, choose your country/region, and then click  Contact HP for
information on calling for technical support.
For more information, see:
“
Align the print cartridges” on page 71
Print cartridge is missing, incorrectly installed, or not intended for your device
Cause: The print cartridge is missing.
Solution: One or both of the print cartridges is missing. Remove and reinsert the
print cartridges and verify...

Solution:One or both of the print cartridges are not installed or are installed
incorrectly. Remove and reinsert the print cartridges and verify that they are fully
inserted and locked in place. If the problem persists, clean the copper-colored
contacts of the print cartridges.
For more information on  print cartridges, see “
Troubleshoot print cartridges”
on page 83 .
Cause:The print cartridge is defective or not intended for use in this device.
Solution: To find support and warranty information, go to...

14 HP warranty and support
Hewlett-Packard provides Internet and phone support for the HP All-in-One.
This section contains the following topics:
•
Warranty
•
Support process
•
Before you call HP customer support
•
HP support by phone
•
Additional warranty options
•
HP Quick Exchange Service (Japan)
•
Call HP Korea customer support
•
Prepare the HP All-in-One for shipment
•
Pack the HP All-in-One
Warranty
For more information about the warranty, see the  printed documentation that came with the HP All-...