HP C4280 User Manual

3.Click  Print Cartridge Ordering Information .
The print cartridge reorder numbers appear.
4. Click  Order Online .
HP sends detailed printer information, including model number, serial number, and
ink supply levels, to an authorized online reseller. The supplies you need are
preselected; you can change quantities, add or remove items, and then check out.
Order other supplies
To order other supplies, such as HP Photosmart Software, a copy of the Setup Guide or
other printed documentation, or other...

13 Troubleshooting
This section contains the following topics:
•
Troubleshooting tips
•
Hardware setup troubleshooting
•
Software installation troubleshooting
•
Print quality troubleshooting
•
Print troubleshooting
•
Memory card troubleshooting
•
Copy troubleshooting
•
Scan troubleshooting
•
Errors
Troubleshooting tips
This section contains the following topics:
•
Communication problems over a USB connection
•
Information on print cartridges
•
Information on paper
•
Clear paper jams
•
Troubleshoot print...

•Check the USB cable. If you are using an older cable, it might not be working properly.
Try connecting it to another product to see if the USB cable works. If you experience
problems, the USB cable might need to be replaced. Also verify that the cable does
not exceed 3 meters (9.8 feet) in length.
• Make sure your computer is USB ready.  Some operating systems, such as Windows
95 and Windows NT, do not support USB connections. Check the documentation that
came with your operating  system for more...

•Do not reattach the protective tape once it has been removed from the print cartridge.
Reattaching the plastic tape might damage the print cartridge. Place the print cartridge
in the HP All-in-One immediately after removing the plastic tape. If this is not possible,
store it in a print cartridge protector or airtight plastic container.
• HP recommends that you do not remove the print cartridges from the HP All-in-One
until you have replacement print cartridges available to install.
• Turn off the HP...

•Do not combine different paper types and paper sizes in the input tray; the entire stack
of paper in the input tray must be the same size and type.
• Store printed photos under glass or in a storage book to prevent bleeding over time
from high humidity. Use HP Premium Plus photo paper for maximum performance.
Clear paper jams
If the HP All-in-One has a paper jam, first check the rear door.
If the jammed paper is not in the rear rollers, check the front door.
To clear a paper jam from the rear door...

2.Gently pull the paper out of the rollers.
CAUTION: If the paper tears when you are removing it from the rollers, check
the rollers and wheels for torn pieces of paper that might be remaining inside the
device. If you do not remove all the pieces of paper from the HP All-in-One, more
paper jams are likely to occur.
3. Close the print cartridge door.
4.Press  Start Copy Black  to continue the current job.
Troubleshoot print cartridges
If you are experiencing problems with printing, you might have a...

2.Reinsert the print cartridge by sliding it forward into the slot. Then push the print
cartridge forward until it  clicks into the socket.
3.Repeat steps 1 and 2 for the tri-color print cartridge on the left side.
4. If the problem persists, print a self-test report to determine if there is a problem with
the print cartridges.
This report provides useful information abo ut your print cartridges, including status
information.
5. If the self-test report shows a problem, clean the print cartridges.
6. If...

To print a self-test report
1.Load letter or A4 unused plain white paper into the input tray.
2. Press and hold the  Cancel button and then press the  Start Copy Color button.
The HP All-in-One prints a self-test repor t, which might indicate the source of the
printing problem. A sample of the ink test area of the report is shown below.
3. Make sure the test patterns show a complete grid and the thick color lines are
complete.
• If more than a few lines in a pattern are broken, this might indicate a...

4.Click  Clean the Print Cartridges .
5. Follow the prompts until you are satisfied with the quality of the output, and then
click  Done .
If copy or print quality still seems poor after you clean the print cartridges, try cleaning
the print cartridge contacts before replacing the affected print cartridge.
To clean the print cartridge contacts
1. Turn on the HP All-in-One and open the print cartridge door.
The print carriage moves to the far right side of the HP All-in-One.
2. Wait until the print...

To replace the print cartridges
1.Make sure the HP All-in-One is on.
CAUTION: If the HP All-in-One is off when you open the print cartridge door to
access the print cartridges, the HP All-in-One will not release the cartridges for
changing. You might damage the HP All-in-One if the print cartridges are not
docked safely when you  try to remove them.
2.Make sure you have letter or A4 unused plain white paper loaded in the input tray.
3. Open the print cartridge door.
The print carriage moves to the far...