HP C4280 User Manual

The printout is blankCause: The original is placed incorrectly on the glass.
Solution: Load the original print side down on the right front corner of the glass as
shown below.
Cause: The print cartridges need to be cleaned or might be out of ink.
Solution: Check the estimated ink levels remain ing in the print cartridges. If the
print cartridges are low or out of ink, you might need to replace the print cartridges.
If there is ink remaining in the print cartridges, but you are still noticing a problem,...

Solution:Use photo paper to make borderless copies.
Scan troubleshooting
Use this section to solve these scan problems:
•
Scan halts
•
Scan fails
•
Scan fails because of insufficient computer memory
•
Scanned image is blank
•
Scanned image is incorrectly cropped
•
Scanned image has incorrect page layout
•
Scanned image shows dotted lines instead of text
•
Text format is incorrect
•
Text is incorrect or missing
•
The scan feature does not work
Scan halts Cause: The computer system resources might be...

NOTE:To check to see whether the software is running, right-click on the  HP
Digital Imaging Monitor  icon in the system tray at  the far right of the Windows
taskbar. Pick a devi ce in the list, and then click  Display Status.
Scan fails because of insufficient computer memory
Cause: Too many applications are running on your computer.
Solution: Close all applications that are not in  use. This includes applications that
run in the background, such as screen savers and virus checkers. If you turn off...

Solution:Turn off autocropping in the softwa re to retain the page layout.
Scanned image shows dotted lines instead of text
Cause: If you use the  Text image type to scan text that you plan to edit, the scanner
might not recognize color text. The  Text image type scans at 300 x 300 dpi, in black
and white.
If you are scanning an original that has graphics or artwork surrounding the text, the
scanner might not recognize the text.
Solution: Make a black-and-white copy of the original and then scan the...

See the documentation that came with Readiris, or whichever OCR software you use,
for information on how to select the OCR language.
The scan feature does not work
Cause: There are several reasons why a scan does not occur:
• The computer is turned off.
• The HP All-in-One is not properly connected to the computer with a USB cable.
• The software that came with the HP All-in-One is not installed or is not running.
Solution:
• Turn the computer on.
• Check the cables that connect the HP All-in-One to...

Mechanism errorCause: The HP All-in-One has a paper jam.
Solution: Clear the paper jam.
For more information, see:
“
Clear paper jams” on page 82
Cause: The print carriage is blocked.
Solution: Lower the print cartridge door to access the print carriage area. Remove
any objects that are blocking the print carriage, including any packing materials. Turn
the HP All-in-One off and then turn it on again.
Memory is full
Cause: The document you are copying has exceeded the memory of the HP All-in-
One....

•File not found
•
File format not supported
•
Invalid file name
•
Supported file types for the HP All-in-One
•
File corrupted
Error reading or writing the file Cause: The HP All-in-One software could not open or save the file.
Solution: Check to see if you have the right folder and file name.
Unreadable files. NN files could not be read
Cause: Some of the files on the inserted memory card are damaged.
Solution: Reinsert the memory card  in the HP All-in-One. If this does not work,
retake the photos with...

Solution:Open the file in another application, and save it in a format that the
HP Photosmart software recognizes.
For more information, see:
“
Supported file types for the HP All-in-One” on page 125
Invalid file name
Cause: The file name you entered is invalid.
Solution: Make sure that you are not using any invalid symbols in the file name.
Supported file types for the HP All-in-One
The HP All-in-One software recognizes the following file formats: BMP, DCX, FPX, GIF,
JPG, PCD, PCX, and TIF.
File...

•Card is not fully inserted
•
Card is damaged
Cannot crop Cause: The computer does not have enough memory.
Solution: Close all unnecessary applications. (This includes applications that run
in the background, such as screensavers  and virus checkers). Try restarting your
computer to clear the memory. You might need to purchase more RAM. Refer to the
documentation that came with your computer.
Cause: For scanning, there must be at least 50 MB of space available on your
computers hard disk.
Solution:...

Out of disk spaceCause: There is not enough available memory on your computer to perform the
task.
Solution: Close some applications and try the task again.
Card access error
Cause: There are two or more memory cards inserted into the HP All-in-One at the
same time.
Solution: Remove all but one memory card. The HP All-in-One reads the remaining
memory card and displays the first photo stored on the memory card.
Cause: You have inserted a Compact Flash memory card backwards or upside
down.
Solution:...