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HP C4280 User Manual

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Page 101

paper. If you are printing on other types of paper, such as labels or transparencies,
check that you have selected the correct paper type in the HP Photosmart software.
For more information, see:
•“
Set the paper type for printing” on page 31
•“
Load full-size paper” on page 21
Cause: The copy or print quality setting on the HP All-in-One is set too low.
Solution: Check the quality setting. Use a higher quality setting to increase the
amount of ink used for printing.
For more information, see:
•“
Change...

Page 102

Colors run into each other on the printoutCause: The print or copy quality setting is set too high for the type of paper loaded
in the HP All-in-One.
Solution: Check the quality setting. Use a lower quality setting to decrease the
amount of ink used for printing or copying.
For more information, see:
•“
Change the print speed or quality” on page 32
•“
Change copy speed or quality” on page 55
Cause: The paper type is not suitable for the HP All-in-One.
Solution: Use HP Premium Papers or any other paper...

Page 103

Solution:Make sure you have paper loaded correctly.
For more information, see:
“
Load paper” on page 21
Cause: The copy or print quality type setting on the HP All-in-One is set too low.
Solution: Check the quality setting. Use a higher quality setting to increase the
amount of ink used for printing.
For more information, see:
•“
Change the print speed or quality” on page 32
•“
Change copy speed or quality” on page 55
Cause: A tri-color or photo print cartridge was jarred or handled roughly during...

Page 104

For more information on print cartridges, see “Troubleshoot print cartridges”
on page 83 .
Cause:The print quality setting on the HP All-in-One is set too low.
Solution: Check the quality setting. Use a higher quality setting to increase the
amount of ink used for printing.
Cause: The paper type is not suitable for the HP All-in-One.
Solution: If the paper you are using is too fibrous, the ink applied by the HP All-in-
One might not fully cover the surface of the paper. Use HP Premium Papers or any...

Page 105

Solution:If the paper you are using is too fibrous, the ink applied by the HP All-in-
One might not fully cover the surface of the paper. Use HP Premium Papers or any
other paper type that is appropriate for the HP All-in-One.
For more information, see:
“
Information on paper” on page 81
Cause: The print paper type setting is incorrect.
Solution: Change the paper type setting to match the type of paper loaded in the
input tray. The HP All-in-One automatically detects the paper type for plain and photo...

Page 106

Cause:More than one type of paper is loaded in the input tray.
Solution: Load only one type of paper at a time.
Paper is not picked up  from the input tray
Cause: There is not enough paper in the input tray.
Solution: If the HP All-in-One is out of paper or there are only a few sheets
remaining, load more paper in the input tray. If there is paper in the input tray, remove
the paper, tap the stack of paper against a flat surface, and reload the paper into the
input tray. To continue your print job,...

Page 107

Cause:The wrong type of envelope is loaded.
Solution: Do not use shiny or embossed envelopes or envelopes that have clasps
or windows.
Borderless printing produces unexpected results
Cause: Printing a borderless image from a non-HP software application produces
unexpected results.
Solution: Try printing the image from the photo imaging software that came with
the HP All-in-One.
The HP All-in-One is not responding
Cause: The HP All-in-One is busy with another task.
Solution: If the HP All-in-One is...

Page 108

Solution:Turn the HP All-in-One off, remove any objects that are blocking the print
carriage (including any packing materials), and then turn the HP All-in-One on again.
Cause: The computer is not communicating with the HP All-in-One.
Solution: If the HP All-in-One is not properly connected to the computer,
communication errors can occur. Make sure the USB cable is connected to the HP All-
in-One and the computer as shown below.
If the connections are secure, and nothing has printed several minutes...

Page 109

Solution:The printer driver status might have changed to either  offline or stop
printing .
To check the printer driver status
1. In the HP Solution Center, click the device tab.
2. Click  Settings .
3. Click  Status .
If the status is  offline or stop printing , change the status to  ready.
Cause: A deleted print job is still in the queue.
Solution: A print job might remain in the queue after it has been cancelled. The
cancelled print job jams the queue and prevents the next print job from printing....

Page 110

Some documents take a long time to print. If nothing has printed several minutes after
you sent a print job to the HP All-in-One, check your computer to see if there are any
messages.
Cause:The HP All-in-One is not the selected printer.
Solution: Make sure the HP All-in-One is th e selected printer in your software
application.
TIP: You can set the HP All-in-One as the default printer to ensure that the printer
is automatically select ed when you select Print in the  File menu of your different
software...
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