Epson AcuLaser C2600N User Manual

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Clearing Jammed Paper  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345
Precautions for clearing jammed paper  . . . . . . . . . . . . . . . . . 345
Jam A (cover A). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Jam A, B (cover A and B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Jam MP, A (MP tray and cover A) . . . . . . . . . . . . . . . . . . . . . . 356
Jam A, C1 (cover A and standard lower paper cassette)  . . . 359
Jam A, E, C2 (cover A, E, and optional paper cassette)  . . . . 364
Printing a Status Sheet  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
The Ready light does not turn on. . . . . . . . . . . . . . . . . . . . . . . 370
The printer does not print (Ready light off) . . . . . . . . . . . . . . 370
The Ready light is on but nothing prints  . . . . . . . . . . . . . . . . 371
The optional product is not available  . . . . . . . . . . . . . . . . . . . 371
The Properties dialog box does not appear or it takes too much 
time to open it. (For Windows users only) . . . . . . . . . . . . . 372
Printout Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373
The font cannot be printed  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373
Printout is garbled  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373
The printout position is not correct . . . . . . . . . . . . . . . . . . . . . 374
Graphics do not print correctly  . . . . . . . . . . . . . . . . . . . . . . . . 374
Toner is no fixed to the paper . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Color Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
Cannot print in color  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
The printout color differs when printed from different printers
375
The color looks different from what you see on the computer 
screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377
The background is dark or dirty  . . . . . . . . . . . . . . . . . . . . . . . 377
White dots appear in the printout . . . . . . . . . . . . . . . . . . . . . . 377
Print quality or tone is uneven . . . . . . . . . . . . . . . . . . . . . . . . . 378
Half-tone images print unevenly . . . . . . . . . . . . . . . . . . . . . . . 378
Toner smudges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Areas are missing in the printed image  . . . . . . . . . . . . . . . . . 379
Completely blank pages are output. . . . . . . . . . . . . . . . . . . . . 380
The printed image is light or faint . . . . . . . . . . . . . . . . . . . . . . 380
The non-printed side of the page is dirty . . . . . . . . . . . . . . . . 381
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
Print quality decreased  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
 
						

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Insufficient memory for current task . . . . . . . . . . . . . . . . . . .  382
Insufficient memory to print all copies  . . . . . . . . . . . . . . . . .  382
Paper Handling Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  382
Paper does not feed properly  . . . . . . . . . . . . . . . . . . . . . . . . .  382
Problems Using Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  383
The message Invalid AUX /IF Card appears on the LCD panel
383
Paper does not feed from the optional paper cassette . . . . .  384
Feed jam when using the optional paper cassette  . . . . . . . .  384
An installed option cannot be used  . . . . . . . . . . . . . . . . . . . .  384
Correcting USB Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  385
USB connections  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  385
Windows operating system . . . . . . . . . . . . . . . . . . . . . . . . . . .  386
Printer software installation  . . . . . . . . . . . . . . . . . . . . . . . . . .  386
Status and Error Messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  393
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  393
Printing in the PostScript 3 Mode Problems  . . . . . . . . . . . . . . . . .  393
The printer does not print correctly in the PostScript mode 394
The printer does not print  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  394
Printouts are black and white even though the Resolution setting 
is set to Color in the printer driver. (For Mac OS X users only) 
(only when printing with an AL-2600 model that is set to the 
Color mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  395
The printer driver or printer that you need to use does not appear 
in the Printer Setup Utility (for Mac OS X 10.3), Print Center 
(for Mac OS X 10.2), or Chooser (for Mac OS 9) . . . . . . . .  396
The font on the printout is different from that on the screen396
The printer fonts cannot be installed  . . . . . . . . . . . . . . . . . . .  397
The edges of texts and/or images are not smooth . . . . . . . .  397
The printer does not print normally via the parallel interface 
(Windows 98 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  398
The printer does not print normally via the USB interface .  398
The printer does not print normally via the network interface  
399
An undefined error occurs (Macintosh only)  . . . . . . . . . . . .  400
Insufficient memory to print data (Macintosh only) . . . . . .  400
 
						

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Appendix A  Customer Support
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401
Technical Support Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402
Appendix B  Technical Specifications
Paper  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Available paper types  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 403
Paper that should not be used  . . . . . . . . . . . . . . . . . . . . . . . . . 404
Printable area  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405
Printer  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 406
Environmental  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Standard and approvals  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Parallel interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
USB interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Ethernet interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 412
Options and Consumable Products  . . . . . . . . . . . . . . . . . . . . . . . . . 413
Optional paper cassette unit . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414
Memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414
Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415
Toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415
Photoconductor unit  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415
Fuser unit 120/220 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416
Waste toner collector  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416
Appendix C  Information about Fonts
Working with Fonts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417
EPSON BarCode Fonts (Windows Only)  . . . . . . . . . . . . . . . . 417
Available fonts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 438
Adding more fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445
 
						

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Selecting fonts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  445
Downloading fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  445
EPSON Font Manager (Windows Only)  . . . . . . . . . . . . . . . .  446
Symbol Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  449
Introduction to symbol sets . . . . . . . . . . . . . . . . . . . . . . . . . . .  449
In the LJ4 Emulation Mode  . . . . . . . . . . . . . . . . . . . . . . . . . . .  449
In the ESC/P 2 or FX Modes  . . . . . . . . . . . . . . . . . . . . . . . . . .  453
In the I239X Emulation Mode  . . . . . . . . . . . . . . . . . . . . . . . . .  456
In the EPSON GL/ 2 Mode  . . . . . . . . . . . . . . . . . . . . . . . . . . .  456
In the P5C Mode  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  457
Glossary
Index
 
						

							Getting to Know Your Printer25
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Chapter 1 
Getting to Know Your Printer
Where to Find Information
Setup Guide
Provides you with information on assembling the printer and 
installing the printer software.
User’s Guide (this manual)
Provides you with detailed information on the printer’s functions, 
optional products, maintenance, troubleshooting, and technical 
specifications.
Network Guide
Provides network administrators with information on both the 
printer driver and network settings.You need to install this guide 
from the Network CD-ROM to your computer’s hard disk before 
referring it.
Paper Jam Guide
Provides you with solutions for paper jam problems about your 
printer you may need to refer to on a regular basis. We 
recommend printing this guide and keeping it near the printer.
Online Help for printer software
Click Help for detailed information and instructions on the 
printer software that controls your printer. Online help is 
automatically installed when you install the printer software.
 
						

							26Getting to Know Your Printer
Printer Parts
Front view
a. output tray
b. cover B
c. latch on cover A
d. cover A
e. MP tray (Multi-Purpose tray)
f. expansion tray 2
g. expansion tray 1
h. standard lower paper cassette
i. cover D
j. control panel
hg a
b
f c
j
id
e
 
						

							Getting to Know Your Printer27
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Rear view
a. Ethernet interface connector
b. parallel interface connector
c. USB interface connector
d. interface card slot
e. power switch
f. AC inlet
e
f
a
c d
b
 
						

							28Getting to Know Your Printer
Inside the printer
a. fuser unit
b. photoconductor unit
c. waste toner collector
d. toner cartridge
e. filter
a
e
d
c
b
 
						

							Getting to Know Your Printer29
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Control panel
a. LCD panel Displays printer status messages and 
control panel menu settings.
b.
c.
d.
e.Back button
Up button
Enter button
Down buttonUse these buttons to access the control 
panel menus, where you can make 
printer settings and check the status of 
consumable products. For instructions 
on how to use these buttons, see  Using 
the Control Panel Menus on page 223.
f.Ready light
(Green)On when the printer is ready, indicating 
that the printer is ready to receive and 
print data.
Off when the printer is not ready.
g.Error light
(Red)On or flashes when an error has 
occurred.
ceb
i jh
gf
da
 
						

							30Getting to Know Your Printer
Options and Consumable Products
Options
You can add to your printer’s capabilities by installing any of the 
following options.
❏Optional Paper Cassette Unit (C12C802211)
This unit increases paper feeding capacity up to 500 sheets of 
paper.
❏Duplex Unit (C12C802221)
This Duplex Unit allows for automatic printing on both sides 
of the paper. h.Start/Stop button When the printer is printing, pressing 
this button stops the printing.
When the error light is flashing, pressing 
this button clears the error and switches 
the printer to ready status.
i.Data light
(Yellow)O n  w h e n  p r i n t  d a t a  i s  s t o r e d  i n  t h e  p r i n t  
buffer (the section of printer memory 
reserved for receiving data) but not yet 
printed.
Flashes when the printer is processing 
data.
Off when no data remains in the print 
buffer.
j.Cancel Job button Press once to cancel the current print job. 
Press and hold for more than two 
seconds to delete all jobs from the printer 
memory.