Comdial Keyvoice Installation Supervisor Guide

							8 LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1
6.To go to Page 3 of the Mail Box setup screen, press . The Page 3 screen displays.
MAILBOX
Page 3
lox number:First Name:
SCHEDULE A
SCHEDULE CStartEnd
SUN :Bon :Tue:Wed :Thu :Fri:
Sat:
sun :Hon :Tue:Wed :Thu :Fri:
Sat:
-
SCHEDULE BStartSun: I[iilNon :Tue:Wed:Thu:Fri:
SCHEDULE D 
Sat:!f!sun :Hon :Tue:Wed :Thu :
Fri:
Sat:
7.Press  to move the cursor to the first SCHEDULE A field. If the subscriber is to
use the Pager or Message Delivery feature according to a particular schedule, use the
following information to complete the Mail Box Page 3 setup screen.
START
Enter the time at which this schedule should begin on this day. The time should be
entered in 
24-hour format (for example, enter 20:00 for 8:OO PM).
END
Enter the time at which this schedule should end on this day. The time should be entered
in 
24-hour format (for example, enter 20:00 for 8:OO PM).//:.:
..I
Note:If you want the schedule to be active all day, enter 0O:OO as the START
time and 24:00 as the END time. 
						

							8 LITESYSTEMINSTALLATIONAND SUPERVISORGUIDE~.~ VER. 1
3.To go to Page 4 of the Mail Box setup screen, press . The Page 4 screen displays.
HAILBOX
(Page 4)
ox number:mFirst Name:- Last::
Hotel guest privileges only? a
WCIKE-UP TIME: mCurrently scheduled? a
4.Confirm that the ENABLED field is set to Yes for all four personal distribution lists. This
allows subscribers to create up to 4 personal distribution lists in their mailboxes, which
they can then use when sending messages to groups of subscribers.
5.Repeat steps 1 through 9 to customize each mailbox you created for each subscriber on
the system. Once you customize all subscriber mailboxes, continue with the next
procedure.2.5.6.8 Customizing the System Supervisor Mailbox
I.To access the system supervisor mailbox, press . A small window displays
prompting you for the box number. Type 70 then press .
2.Press  to move the cursor to the FIRST NAME field. Type SUPERVISOR in this
field. Press  to move the cursor to the LAST field. Enter the system supervisor’s
last name. Note that though you may type any name or words in these fields, using these
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							@ LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1
entries identifies this mailbox as the supervisor mailbox and identifies the individual who
is currently acting as the on-site system supervisor.
3.Press  to move the cursor to the CLASS OF SERVICE field. Verify that 7 is entered;;in this field. This entry assigns class of service 7, which has supervisor privileges, to this
,.mailbox.
4.To go to Page 2 of the Mail Box setup screen, press . The Page 2 screen displays.
5.To complete the supervisor mailbox setup, repeat steps 4 through 9 of the previous
procedure.
6.To save all mailbox customizations and exit the Mail Box setup screen, press .The Box Information menu displays.
2.5.6.9 Recording Routing Box Greetings
As described in section 2.5.6.2, the following procedure guides you through recording two
greetings in both Routing boxes 800 and 801: an office open greeting and a holiday greeting
in box 800, and an office closed greeting and a holiday greeting in box 801. Sample
greetings for these boxes and for box 82 
1 are provided in section 3.2.1.
Note:When you record Routing box greetings, you must include instructions that
identify any single-digit call routing options available to the caller.
1.From a telephone, call into voice mail and log into supervisor mailbox 70. Note that the
default password for the mailbox is the same as the mailbox number, 70.
2.The Lite system tutorial session starts. Complete the tutorial. When prompted to record
the name and greeting, you may elect to identify this as the supervisor mailbox. When
changing the password, be sure to inform the system supervisor of the number you select.
When you complete the tutorial, press 
 to prevent it from voicing the next time the.5box is accessed.L.
3.The system voices the Main menu:
“To listen to 
your messages press 1.To send a message press 2.To change your options
.
press 3. 
”x-
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							@ LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1
9. To record greeting(s) for Routing box 
SO 1, press  to exit the menu shown above and
return to the Options menu. Then repeat steps 4 through 7 above. In step 5, press 801 to
indicate you want to work with Routing box 801.
In step 7, record the office closedgreeting, instead of the office open greeting.
10. To record the holiday greeting for Routing box 801, repeat step 7, select greeting
number 1, and record the holiday greeting.
11. To record the greeting for Routing box 82 
1, press  to exit the menu shown above and
return to the Options menu. Then repeat steps 4 through 7 above. In step 5, press 821 to
indicate you want to work with Routing box 821. In step 7, record the office open
greeting call routing options, omitting the introductory remarks “Welcome to . . . 
”12. When you have recorded all necessary greetings, press 
 to return to the Options
menu, then press 
 to return to the Main menu.
Be sure to instruct the system supervisor to refer to section 3.2 for detailed 
instrucGons on.changing the active Routing box greetings and recording new greetings.
2.6 Default Database Structure Overview
As mentioned previously, the Lite system contains a default database with a setup
configuration that allows the Lite system to efficiently perform fundamental call processing
tasks with minimal system adjustments by the installing technician. Information in this
section highlights portions of this default database configuration. More detailed information
on the purpose of Routing boxes and mailboxes and how box settings and other default
settings affect system functionality is provided earlier in this document.
Note:Though you may make adjustments to specific information relating to thisdefault setup, you are 
urcled to maintain the aeneral confiauration of
Routina boxes 800,801, and 
821, class of service 7, and suoervisor
mailbox 70. This configuration allows the Lite system to efficiently perform
fundamental call processing tasks. Maintaining it helps both you, the
technician, and the Lite system technical support to efficiently service the
system and resolve any call processing issues.
,.-
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							@ LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1
l Technician Password:
*Small Office Lite systems: 1234
*Debut systems: the last 4 digits of the bar code on the white sticker on the bottom of
the unit
lBusiness Hours (specified on System Information / Business Hours screen):
*S:OOAM - 5:00 PM
lRouting Box 800:
*Answers all incoming calls during day/lunch hours (specified on System Information
/ Business Hours screen)
*Owned by mailbox 70
lRouting Box 801:
*Answers all incoming calls during non-day/lunch hours (specified on System
Information 
/ Business Hours screen)
*Owned by mailbox 70*I.
lRouting Box 821:
*Routes calls that have already passed through Routing box 800 or 801
*Owned by mailbox 70
0Class of Service 0:
*Set up with the following parameter settings (for information on specific parameter
fields, refer to section 2.5.5.8):
: : .: !
,. /
MAX~MUMNUMBEROFGREETINGS: 10MAXIMUMNUMBEROFMESSAGES: 200
MAXIMUMGREETINGLENGTH(SECS): 60
MAXIMUMMESSAGELENGTH(SECS) 60
AUTO-DELETEOLD MESSAGESAFTER~~DAYS.
AUTODELETENEWMESSAGESAFTER~~DAYS.
SUPERVISORSTATUS? NO
ACCESSTOGROUP-BOXES? YesDIAL-OUTALLOWED? NO
ACCESSTOP.A.? Yes
PLAYMENUAFTERGREETING? No
ALLOWEDTORECEIVEFAXMAIL? NO
OPERATOR Box (DAY): 888 (NIGHT): 888
WHENEXITINGOPENMAILBOX,GOTOBOX: 821
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							i”, LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1
MAXLINESALLOWEDTOHOLDFORONEBOX: 2
~tIILEINQlJEUE,SAYPOSlTIONINLINE? No
TRYEXTENSION 3 TIMESBEFOREGOINGBACKTOCALLER
RESTRICTEDDIGITS: [None]
0Class of Service 7:
*Set up with the class of service 0 options, but with SUPERVISOR STATUS? enabled.
l Extension Length:
* 3 digits
l Password Length:
* 4 digits
l Default Passwords:
*Equal the mailbox rnunbersl Mailbox 70:
*Set up as the Supervisor mailbox with CLASS OF SERVICE: 7
lPrototype mailbox 9994 (features automatically assigned to all mailboxes created):
TRANSFERTYPE: 
WaitforRing
CLASSOFSERVICE: 0To: 
xX(signz$es the mailbox number)
CURRENTLYENABLED: Yes
TRANSFERSCHEDULE: Always
PASSWORD: x (signifies the mailbox 
number)
SEQIJENCETOTURNON/OFFMESSAGEWAITINGLAMP: (YsetbyIntegrationprogran?)AFTERPLAYINGGREETING: Waitfordigit
2.7 Setting Up the System Using the Teleparameter
FeatureThis section provides instructions on using the teleparameter feature to set up a new system at
a customer site or to later make modifications to the system. Using the teleparameter feature,
you can change the parameter values that affect system-wide setup information, box setups,
and VM.CFG file data by simply calling into the system. You simply log into supervisor
mailbox 70 over the telephone, select to modify system parameters, then, as prompted, enter
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							8 LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1
codes that identify each parameter you want to change and the new value to which you want
to set the parameter. The screen illustrations and parameter value table provided in this
section indicate the parameters and their associated codes.
Technicians who have experience setting up Corporate Office, Small Office, or the Lite
systems may prefer to use the Teleparameter feature to quickly make modifications and get
the Lite system up and running at the customer’s site. Be advised, however, that since this
technique involves inputting codes that represent system parameters and corresponding
values to which parameters are to be set, it is a bit more difficult to use effectively if you are 
’unfamiliar with setting up Corporate Office, Small Office, or Lite systems. For this reason,
we recommend that technicians unfamiliar with Corporate Office, Small Office, or Lite
systems attach a laptop to the PC and use the instructions provided in the previous sections to
complete all necessary system setup steps.
Note:If you choose to set up the system using the Teleparameter feature, be sure
to first review 
section 2.5.6.2 and section 2.6 so you clearly und?rstand the
setup of the default database included on the Lite system unit.-.2.7.1 Using the Teleparameter Feature to Set up a New
System2.7.1.1 Running the PBX Setup Utility
The Lite system voice processing software is pre-installed on the Lite system unit before it is
shipped to you. You must, however, run the PBX Setup utility so you can configure certain
installation parameters for each specific customer’s site. Use the following procedure to run
this utility by calling into the system over the telephone:
.
..:
1.From a telephone, call into voice mail and log into supervisor mailbox 70. Note that the
default password for the mailbox is the same as the mailbox number, 70.
2.The Lite system tutorial session starts. Complete the tutorial. When prompted to record
the name and greeting, you may elect to identify this as the supervisor mailbox. When
changing the password, be sure to inform the system supervisor of the number you select. 
						

							8 LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1
3.
4.When you complete the tutorial, press 
 to prevent it from voicing the next time the
box is accessed.
The system voices the Main menu:
“To listen to 
your messages press I. To send a message press 2. To change your optiompress 3. 
”To access the Supervisor menu, press 6 (this option is not voiced). The system voices
the Supervisor menu options:
Supervisor Menu
For Mailbox Administration
For Routing Box Administration
For Question Box Administration
For Port Administration
To Change the System Broadcast Message
To Change the Voice Mail Day 
/ Night Service
To Change the System Time
To Change the System Date
To Modify System Parameters
To Perform First-Time SetupPress 1
Press 2
Press 3
Press 4
Press 5
Press 6
Press 7
Press 8
Press 9
Press 0
5.From the Supervisors menu, press 0 to perform first time setup. The system prompts you
to enter the Technician password. By default, this password is 1234 
on Small Office
Lite systems or, on Debut units, the last four digits of the bar code on 
the white sticker
on the bottom of the unit.
6.Foliow the prompts and enter the requested information. When you are prompted to
indicate the type of phone system with which you are working, enter the number from the
following list that corresponds to the phone system:
08
76
11
74Comdial DigiTech 
/ Impact / DSU - Serial Integration
Comdial DigiTech 
/ impact / DSU - Serial Integration - IVPC
Comdial DXP, DXP Plus, FX 
- Serial IntegrationComdial DXP, DXP Plus, FX 
- Serial Integration - IVPC*.-
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							8 LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1
22Comdial Executech 2000
44Comdial Unisyn
79Cortelco Aries
45Encore CX ECX 1832 
/ 3672-I36112
77Ericsson MD-l 10
75Fujitsu 9600 with Serial Integration
96Fujitsu 
Allegra 26
78Fujitsu Series 3 
/ Starlog
41Fujitsu Starlog
80Harris 
20120
55lsoetec IDS 108 
/ 228
49lsoetec System 96
30ITT 
/ Cortelco System3100-.
28lwatsu ADIXI
201  lwatsu ZT-D
I
94Lucent Definity G3 - Calista Box - Vectoring - Bridged Mode
92Lucent Definity G3 
- VoiceBridge
89
Mite1 SXZOO Light with DNIC Integration