Comdial Keyvoice Installation Supervisor Guide

							cil LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1
5.Repeat steps 2 through 5 to set up Routing box 821. In step 2, type 821 (instead of 800)to access box 82 
I. In the DESTINATION FOR DIGITS field, we recommend you make the
same entries as you did on the setup screen for box 800.
6.Repeat steps 2 through 5 to set up Routing box 80 1. In step 2, type 801 (instead of 800)
to access box 80 1. In the DESTINATION FOR DIGITS field, you may decide to modify or
simply not include the single-digit dialing options, since this box will control how calls
are routed when the office is closed. If you choose to use the same single-digit dialing
options, simply re-enter them here.
7.To save all setup entries and exit the Routing Box setup screen, press . The Box
Information menu displays.
2.5.6.5 Setting Up Prototype Mailbox 9994
You need to create a mailbox for each subscriber who will use the system to 
record.messages.Since most of the setup information will be the same for every mailbox you need, you should
review the system’s prototype mailbox, which is used as the mailbox setup model. The
prototype mailbox is box number 9994. Every time you select to create a new mailbox, the
system does so by making a copy of mailbox 9994.
I.From the Box Information menu, select MAIL BOX. The Mail Box setup screen displays
with the Page Number menu.
2.Press  to access the box selection screen. A small window displays prompting you
for the box number. Type 9994 then press .
3.Press  to move the cursor to the TRANSFER TYPE field. When a call is routed to
the mailbox, the first action taken is to transfer the call to the number specified in the TO:
field. The Lite system offers several options as to how the call can be transferred. When
you move the cursor to this field, the various options are presented in a menu.
All transfer type options are described below. Use this information to select a transfer
type. Note that in almost all system setups, you should select either the Blind or Wait
for 
Riw transfer type, so the system can function most efficiently. The default setting is
Wait for Ring.
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							@ LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1
5.Repeat steps 3 through 5 for each subscriber mailbox you want to create.
6.Once you create all necessary mailboxes, continue with the next procedure, below.
2.5.6.7 Customizing Subscriber Mailboxes
Using information the system supervisor provides on the Mailbox Setup Worksheets, you can
rnow customize the mailboxes you created for each subscriber on the system.
The procedure below identifies the fields you should be sure to customize for each mailbox.
Fields that are not specifically discussed contain default values that should be appropriate in
nearly all setup situations. Therefore, it is unlikely that you need to modify these fields.
Detailed information on completing all fields on Mail Box setup screens is provided in the
Installation 
crnd Maintenance Manual. You can also access online help on any screen by
pressing 
.
I.To access the mailbox you want to customize, press . A small window displays
prompting you for the box number. Type the box number then press . The Mail
Box Page 
I setup screen displays.
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							a LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1MAILBOX
Page 1IIIOX 
number:- FIRST NAME:- Last:,,Ill
CclLL TRANSFER INFORMfiTION
Transfer tune:
To: pRings to answer:iUse 3-way calling? iGet callers name?
Record conversation? 

Currently enabled?Transfer schedule: ,PERSONAL 
DflTCIPassword:
Name recorded:
Greeting recorded:
PRIVILEGES
Class of seruice:
Restricted - Client of:
Sequence to turn ON message-waiting lamp:-New: g
Sequence to turn OFF message-waiting lamp:-Old: d
=Help FZ=Add F3=Delete Flt=Select FIS=Preu Fb=Next FV=Next page FlB=Exit
2.Press  to move the cursor to the FIRST NAME field. Enter the mailbox owner’s
first name. Press  to move the cursor to the LAST field. Enter the mailbox
owner’s last name.
3.To go to Page 2 of the Mail Box setup screen, press . The Page 2 screen displays.
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							a LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1
HAILBOX
IPage 2)
lox number : mFirst Name :m Last::
PAGER NUMBER:Times to call:HHins between calls:
flfter playing greeting:
If cal ler chooses “other opt ions” :
After leauing message,
,,,mIf call is uia D.I.D. play greeting in language: 
[Auto-forward NEW msgs to box 
m after m hours.Schedule :m
IESSAGE DELIVERY -Where and WhenRepeatInterua 1Schedule
Cal
Cal
Cal
Cal
Cal
Run-=
4.Press  to move the cursor to the PAGER NUMBER field. If the subscriber is to use
the 
Paging feature, use the following information to complete this section of the Mail
Box setup screen.
PAGER NUMBEREnter the telephone number of the paging service. The mailbox 
owner may change the
number remotely. Normally, access codes for outside lines are not required here.
Instead, that information should be entered on the System Information 
/ General setup
screen.To restrict pager calls to use lines in a particular line group, enter the letter (A, B, C, or
D) of the line group in braces 
{ 3 before the telephone number (for example,
{A}5551212).Tone or Voice pagers may be used with the Message Delivery feature discussed later in
this section.
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							8 LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1
._,.:.-.i‘;
The pager number you enter can contain the digits 0 through 9, star (*), pound (#), and
the following special characters:
call progress tones during the course of the call. When
hed dialing, the system immediately assumes 
thatthe
pager systemhas answered.
Specifies a line group is to be used (for example, 
{A}555-1212
indicates “choose any line in line group A, and dial the number
Can be used for punctuation and is ignored.
,-‘,.‘.PAGER TYPE
The Lite system supports both Tone and Digital pagers in this section of the mailbox
programming. Specify here which type of pager the mailbox owner has (Digital, Tone or
None).
When a caller asks the Lite system to page a mailbox owner, the Lite system looks for a
free line on which to call the paging service. If no lines are free to make the call, the Lite
system queues the request and re-tries every 10 seconds for approximately 
10 minutes.
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							#I LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1
NUMBER OF TIMES TO CALL
The Lite system calls the pager the number of times you specify in this field. Repetitive
paging may be useful if the pager is turned off periodically or is out of pager range.
Note:This field is used to tell the Lite system how many successful calls it shouldmake to the paging service. Do not confuse this with the pager-retry feature. If
the Lite system calls the pager number and does not hear it ring and answer,
then it automatically re-tries the call at IO-second intervals, for a pre-defined
number of times.MINUTES BETWEEN CALLS
If you enter a number greater than 
I in the TIMES TO CALL field, this field instructs the
Lite system how long it should wait between re-calls.
Note:This field tells the Lite system how long to wait between successful calls to the
paging service. Do not confuse this with the pager-retry feature.
CALL SCHEDULEThe Pager notification feature follows a time schedule. The 
options are:
ALWAYS
DAY SERVICE
Pager notification is available at all times.
Pager notification is available only during day/lunch service, as
defined in the System Information 
I Business Hours screen.
NIGHT SERVICEPager notification is available only during non-day/lunch service,
as defined in the System Information I Business Hours screen.SCHEDULE A, B, C, or D
Pager notification is available only during the schedule defined?;
on Page 3 of the Mail Box setup screen for this mailbox.1
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							@ LITE SYS-~EM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1,,
 . . . . ::I..:ENABLED
Set this field to Yes to indicate that the pager feature for this mailbox is currently on. Set
the field to No to indicate that the pager feature is off. The mailbox owner can also
toggle this field on and off by calling into the system.If this field is set to No, it
overrides the call schedule set in the previous field.
5.Press  to move the cursor to the first MESSAGE DELIVERY field. If the subscriber
is to use the Message Delivery feature, use the following information to complete this
Isection of the Mail Box setup screen.
CALL
Enter the telephone number the Lite system should call to inform the mailbox owner that
there are new messages in his/her mailbox.
The number can contain the DTMF digits 0 
- 9, *and #, plus any of the following special
characters:
1
IpI ~~~Use pulse (also known as ‘rotary’) dialing.
IT1Use tone dialing (the default).I
Short pause (duration can be changed in Technical Information screen.
Default is 1 second).
%Medium pause (equal in length to 4 commas).I
LLong pause (equal in length to 8 commas).
!Hookflash.
[IEnclosing the number in brackets prevents the mailbox owner from being
able to call in and change the number.:
0Specifies a line group is to be used (for example, {A}555-1212 indicates
“choose any line in line group A, and dial the number 555-1212”).
IHHang up immediately after dialing the number (must be last character).I
MAnswering machine. This must be the last character in the telephone
number. It tells the Lite system that the number being called has an
answering machine attached. When the Lite system calls the number, it
announces that there are messages, as usual. If the Lite system has not
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							8 LITE SYSTEM~NSTALIATIONAND SUPERVISOR GUIDE~.~ VER. 1
received aDTMFdigit (1for Yes,anything else for No),by the end of the
announcement cycle(s), it assumes that it is talking to an answering
machine, and proceeds to play each new message in turn.V
Voice pager. This must be the last character in the telephone number.
Details of voice pager programming are found later in this section.
IInternal (must be the first character). Overrides the INTERNAL parameter (in
the configuration file 
VM.CFG) and treats this number as an internal call
regardless of the number of digits. The Lite system does not dial the
sequence specified in the General Information 
/ Digits To Get A Line On
External Call field.
E
NExternal (must be the first character). Overrides the INTERNAL parameter
(in the configuration file VM.CFG) and treats this number as an external call
regardless of the number of digits. The Lite system dials the sequence
specified in the General Information 
/ Digits To Get A Line On External Call
field.
No progress tones (must be the last character). The Lite system ignores all
call progress tones during the course of the call.
any other
characterCan be used for punctuation and is ignored.The owner of a mailbox can call in and remotely change the first Message Notification
number, but cannot use or modify special characters.
REPEAT
Enter the number of successful calls to each telephone number.A successful call is
generally defined as one where the Lite system has seized an available line port, dialed
the number, and detected an answer. If the call is not successful (for example, the called
number was busy) the Lite system automatically re-tries every few seconds up to twenty
times.
INTERVAL
If the Repeat field contains a number greater than 1 or there are additional Call number
sequences, enter the interval (in minutes) between calls to this number and/or the interval
before proceeding to the next Call number sequence.
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							#I LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1
T....: :..,,: .&’._
.::
SCHEDULESelect when the Lite system should call this number. The options are:
The number is called any time a new message is left in the
mailbox.DAY SERVICE
The number is called only during day/lunch service, as
defined in the System Information 
/ Business Hours screen.
NIGHT SERVICEThe number is called only during non-day/lunch service, as
defined in the System Information I Business Hours screen.SCHEDULE A, B, C, or D
The number is called only during the schedule defined on
Page 3 of the Mail Box setup screen for this mailbox.
RUN THIS SEQUENCE N TIMESOnce the Lite system has called every number listed, it considers that it has run the
sequence one time. It will then check the value in this field. If this field is set to a number
higher than 
I, the Lite system starts again and repeats the sequence the specified number
of times.CURRENTLY ENABLED?
This field identifies which messages the Lite system is to deliver:
DISABLEDThe Lite system does not deliver messages.
.7:
.\ .,URGENT MSGS ONLY
The Lite system delivers only messages marked urgent,
but does not call to deliver non-urgent messages.ALL MESSAGES
The Lite system calls every time a message is deposited
into the mailbox.Setting this field to DISABLED overrides the SCHEDULE field.
The owner of a mailbox can call in remotely and turn his/her Message Delivery feature
on or off, or change the first number to be called. The other telephone numbers, if in use,
cannot be changed remotely.
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