Comdial Keyvoice Installation Supervisor Guide

							Key Voice” 1
Voice Processing
DEBUT AND
LITE SYSTEM
AND
SUPERVISORGUIDE
 
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							8 LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1
1. System Overview
This document discusses features and functionality provided in Small Office 
LitelM and DebuPsystems. Note that both these systems include the same feature set, and the system setup and
maintenance procedures are identical between systems. For documentation ease, these two
systems are collectively referred to as the Life system in this guide.
1.1 What Does the Lite System Do?In its simplest form, the Lite system acts like a telephone receptionist. The system answers
incoming calls and transfers them to the appropriate extension.If the called extension is not
available (busy or no answer), the system offers to take a message or try an alternative
extension.
Lite system functionality includes:
lAutomated attendant features
l Voice mail features
These two functions work together to provide smooth call coverage for your application.
1.1.1 What is an Automated Attendant?
The Lite system automated attendant features perform the tasks of a live attendant. The
following table illustrates how.
Answers an incoming call by lifting telephone.Answers an incoming call by going “off-hook.”
Greets the caller with “Welcome to 
FYZGreets the caller by playing a pre-recorded
Company]. 
I’greeting, “Welcome to /XYZ Company].”
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							8 LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1
2. System Setup Instructions
..+ :.,
‘_ ,.
..*The Lite system contains a default database with a setup configuration that allows the Lite
system to efficiently perform fundamental call processing tasks with minimal system
adjustments by the installing technician. This default database configuration includes 2 pre-defined classes of service (0 and 
7), 1 supervisor mailbox (mailbox 70), and 3 Routing
boxes--800, 801, 821. Information provided in this document explain how these pre-set
.defaults function on the Lite system.
As you proceed through these setup instructions, you may decide to make adjustments to
specific information relating to the default setup. You may even decide to set up the other 2
available Routing boxes to perform additional call routing tasks. As you make any changes,
keep in mind that we urge 
YOU to maintain the initial general configuration of Routing boxes
800, 80 1. and 821, class of service 7, and supervisor mailbox 70. This configuration allows
the Lite system to efficiently perform fundamental call processing tasks. Maintaining it helps
both you, the technician, and Lite system technical support to efficiently 
se’rvice the system
and resolve any call processing issues. For these reasons we urge you not to deviate from this
general system setup default configuration.
Information on setting up and using box types other than Routing boxes and mailboxes is
provided in the Installation and Maintenance Manual,
Note:Section 2.6 provides an overview of the default database setup shipped on
Lite system units.2.1 Available System Setup Techniques
There are two techniques you can use to set up Lite systems:
. ._I uplAttach a laptop to the Lite system unit and use the program’s screen interface to run the
System PBX Setup utility then complete System Information and Box Setup screens 
						

							@j LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1
lCall into the Lite system and use the Teleparameter feature to run the System PBX Setup
utility then enter parameter codes and corresponding values to set up system and box
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							ti LITE SYSTEM INSTALLATION AND SUPERVISOR GUIDE 9.0 VER. 1
system by attaching a portable diskette drive to the Lite system unit. Therefore, we
strongly recommended that technicians servicing Lite system units have access to a
portable diskette drive.
lAuthorization key (Small Office Lite systems only)
The Small Office Lite system runs only if the 
mtl7orizntion key is attached to the
PC’s parallel port. This key is shipped in the packaging with the Lite system unit.
To attach the authorization key, simply plug the key 
into the parallel port in the back
of the PC. (Debut units do not require an authorization key.)
Authorization KeyIf you choose to set up the system by connecting a laptop to the Lite system unit, you need
the following additioual equipment:
0 Laptop computer
lNull modem serial cable
lKeyLink communications software (provided with the Lite system)
::,. . ..
. . .
. .This additional equipment is necessary because the Lite system does not have a keyboard and
monitor. To set up the system using a laptop, you must use a null modem serial cable to
attach the laptop PC to the Lite system unit.So that the laptop computer can communicate
with the Lite system unit, you must install 
KeyLink communication software, provided with
the Lite system, onto the laptop PC. The 
KeyLink installation procedure is provided in this
document.
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