Comdial Dxp Correspondance Instructions Manual

							DXP Correspondence Manual
Diagnostics14.6This test checks all 256 timeslots with a write/read algorithm pattern
Time Switchsimilar to that of the 
scratch/NOV-RAM test. All voice and tones into
and out of the DXP pass through the timeswitch.
Memory Test
14.7 1This diagnostic test checks the two main DTMF receivers on the CPU
Main CPU DTMF
Iboard for functionality. It performs its check by connecting DTMFReceiver Testtones O-9, 
SC, and # through the timeswitch and confirming that the
correct tone was recognized by the receiver. If an error occurs, the
Isystem displays a message stating which receiver failed.
14 8This diagnostic test checks all of the DTMF receivers on the installed
AUX 
BoaidIauxiliary boards. The same functional DTMF tone check is performed
as for the two main DTMF receivers. If an error occurs. the svstem
DTMF Receiverdisplays a message stating which DTMJ? receiver on which DTMF
Testtone card and which AUX board has failed.
Diagnostics 14 
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							14.9
Speaker
Coefficients
CPU14.10
Board andCertain models of Comdial digital telephones have performance
characteristics that can be modified by using this section of
diagnostics. Do not attempt to modify any of the values found in this
section unless you have been directed to do so by a Comdial
.technician; doing so could severely impact the performance of the
associated telephone. Once modified, these values remain in the
telephone’s permanent memory and are not affected by a DXP master
clear.
This section displays the current settings of 
the eight DIP switches on
the DXP CPU board. This screen updates simultaneously as the
switches are changed. This diagnostic is useful for determining the
DIP Switches 1status of the switches from a remote location.
The current switches used are as follows:
lSwitch l-Fixes serial port baud rates to known values
lSwitch ‘I-Initializes DXP Modem-sets auto answer, for
example. Switch should always be on to ensure that the DXP will
re-initialize the modem after a loss of power or reset.
Port19600960081NoneNone
Port230030072NoneNonelSwitch 
%-Used for DXP software upgrades. Automatically
performs a master clear when a different revision of software is
detected upon power up. If the software is changed to a different
revision and this switch is not “on,” the system won’t run.
14 
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							DXP Correspondence ManualDiagnosticsChapter Fourteen
Review1. You should never perform a diagnostic test on an idle system;
true or false?
Questions2. To test the working area of the 
DXP’s memory, you should
perform adiagnostic test.
3. What test ensures that the DXP recognizes DTMF tones that do
not pass through an aux. board?
4. You will frequently change the speakerphone coefficients of a
station and should do so at a regular interval; true or false?
5. Master clearing the system eliminates any speakerphone*
coefficients changes; true or false?
6. DIP switch seven on the CPU board performs what function?
7. What are the default values of port two on the CPU board?
8. If you upgrade the system software and DIP switch 9 on the
CPU board is not “on,” the system won’t work; true or false?
Diagnostics 14 
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							DXP Correspondence Manual
Chapter Con tentsL15
PeripheralsChapter Fifteen: Peripherals
~..........................................*....................
15-1
15.1Introducing the DXP Peripheral Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15-1
15.2Caller ID Programming
......................................................................15-2
Deleting Viewed RNA Record (for Caller ID)
.........................
15-2Setting Absorb Ring Time (for Caller ID)
...............................
15-2Arranging Local Call Table (for Caller ID)
.............................15-3Making Caller ID Active
............................................................
15-3Setting Caller 
ID Baud Rate.......................................................
15-3Arranging Caller 
ID Ring No-Answer (RNA)..........................15-3
15.3Tracker Paging System Programming
................................................15-4
Programming Tracker Paging
System Options.........................
15-4Making Tracker Paging System Assignments
..........................15-5COS Programming For Tracker Access
.....................................
15-5
15.4Digital Voice Announce Programming
..............................................15-6Understanding The Line/Voice Option
/DVA Relationships...................................................................
15-7Defining DVA Messages
..........................................................
15-7Programming Intercoms For DVA Messages
.........................15- 10Obtaining DVA Status Reports
................................................15-10Recording The DVA Messages
................................................
15-11Editing The DVA Messages
....................................................
15-11Chapter Con tents 
						

							Chapter COnfenfSDXP Correspondence Manual
15.5 PC Attendant Position Programming
...............................................
15-12Enabling The PC Attendant Position
.......................................15-12Programming A Hunt List For PC Attendant Use
..................15-12Assigning Lines For PC Attendant Use
..................................15 13Assigning The PC Attendant Position
Text Messaging Buttons
...........................................................
15-13Mapping PC Attendant Position Function Keys
.....................15-13
15.6Voice Mail Programming.................................................................15-14Arranging Station Ports For Voice Mail Use..
........................15-14Assigning Intercom Numbers
To Voice Mail Connections
....................................................
15-14Arranging Voice Mail Call Transfer 
Parameters-Automatic Attendant Transfer On Busy
.................................15-15Immediate Transfer
..................................................................
15-15Assigning Transfer-To-Voice MailButton
.............................15-l 5Arranging Voice Mail Ringing Options
..................................
15-16Assigning Voice Mail Identification (ID) Number..
................15-16Enabling Extended DTMF Tones For Voice Mail Use
............15-16Setting The Voice Mail Integration Digits
.............................15-1715.7 Modem Setup....................................................................................
15-19Chapter Fifteen ReviewQuestions...................................................
15-20Chapter Con tents 
						

							L.15
Peripheral Equipment
15.1
Introducing the
DXP Peripheral
Equipment’The DXP offers the capability to use several types of optional
~equipment known as peripherals. Use this chapter as an overview for
all of the peripheral devices. Note that each of these devices is covered
~in detail and each section may discuss features that previously were
mentioned in earlier chapters (unlike the station programming chapter,
1for 
example, which simply follows the station menu on the PCMMI).
I
Peripherals
1.Caller ID
2.Tracker
3.Voice/DVA
4.PC Attendant
5.Voicemail
6.Modem Setup
Pi%H
The Peripherals Menu
DXP Peripherals 15 - 1 
						

							15.2
Caller ID
ProgrammingThe DXP caller ID feature supports an externally connected,
customer-supplied caller ID device (product code 
CIDOS). This
hardware device supports eight caller ID conditioned lines, and you
can serial connect up to eight devices to give the DXP the ability to
support a maximum of 64 caller ID conditioned lines. The caller ID
unit interfaces with the DXP through any main or auxiliary serial data
port (section 5.7). Any proprietary LCD speakerphone can receive and
display caller ID information (keep in mind that analog telephones
only provide one line of caller ID information-typically the phone
number. The display conveys all available caller ID information from
the time the call rings at the station, through all line transitions, until
the line disconnects. The system stores caller ID information in its
SMDA storage and makes it available in the SMDA printout.
In programming for caller ID support, you must match the data baud
rate with that of the CID08, you must enable the caller ID lines, and
you must assign them to ring on the telephones. You can set the caller
ID options and enter the local area codes and local exchange codes
that you want the system to skip when it automatically dials a return
call. You can also assign caller ID ring no-answer (RNA) capability to
the telephones that are on caller 
lD lines. Users of these telephones
have the ability to review this caller ID RNA information and return
the call. They can also note if anyone else has already viewed a
record, thus preventing redundant returns. The caller ID information
does transfer from station to station; for example, if voice mail
transfers a call to extension 101, that extension receives the caller ID
information.
Deleting Viewed RNA Record (for Caller ID)
(Peripherals Menu)When the system makes caller ID RNA information available to a
group of stations, any station user in the group can review the
information by pressing the telephone’s CID button. The system then
removes the record from that telephone but continues to flash the CID
button status light for other stations in the group. If you enable this
feature, the system will remove the caller 
ID record from all
telephones if any user in the group views a record.
Setting Absorb Ring Time (for Caller ID)
(Peripherals Menu)Use this procedure to specify the amount of time the system waits
while it generates caller ID information before it generates system
ringing.
15 - 2 DXP Peripherals 
						

							DXP Correspondence ManualDXP PeripheralsArranging Local Call Table (for Caller ID)
(Peripherals Menu)When telephone users review caller ID RNA calls, they press their
SAVE button to return the call, and the system automatically dials the
number. If the area code or office code part of the stored number
matches the entries that you program with this procedure, the system
will skip that part of the number as it dials.
Making Caller ID Active
(Line Menu, 8.17)When caller identification (ID) information is available from the
central office, take this programming action to match the line port to
the feature. You must also assign the caller ID lines to the stations and
assign special-purpose station buttons to control the feature.
Setting Caller ID Baud Rate
(System Menu, 5.7)You must program the parameters of the main or auxiliary serial data
port where the installer has connected the CID08 device. The serial
data port parameters must match the data parameters of the CID08
device. Usually, these parameters are as follows: 9600 baud, eight data
bits, no parity bit, and one stop bit.
Arranging Caller ID Ring No-Answer (RNA)
(Station Menu, 7.14)This feature offers telephone users the ability to review calls that ring
at their stations while they are away. The system stores caller ID RNA
records and allows users to review them and use one-button dialing to
return those calls that need returning. The feature also conveys the
identification of the last station that reviewed the records, thus helping
prevent multiple call backs to the same number. After users review the
caller ID RNA records, the system deletes the records from their
telephones yet retains them in the SMDA storage so that they can be
accessed later.
DXP Peripherals 15 
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							DXP PeripheralsDXP Correspondence ManualTracker
15.3The Tracker Paging System is a paging device that interfaces a DXP
~@-wsystem with Tracker pagers (personal pager devices). When the
Trat erk Paging System is installed, you must use the following
Svsfemprogramming routines to establish proper communications between
Prograiiming 1the system and individual Tracker pager users.
IProgramming Tracker Paging System OptionsTracker Paging System options consist of selecting the serial port that
you will use for connecting the base station, enabling or disabling
Tracker Paging System operation, and selecting PC Attendant
1 through 4.
NOTE: After you have enabled the Tracker paging system and saved your
programming selections, the DXP system connects with the
Tracker base station and displays the following message:Initializing TRACKER unit, please wait. . .
If the Tracker base station is correctly installed and operational, the DXP
system then displays the following message:Installation complete, TRACKER is on line
IJ; however, the Tracker base station is not installed or fails to
connect, the DXP system displays the following message:Installation error, verify programming or installation
15 
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							DXP Correspondence ManualDXP PeripheralsMaking Tracker Paging System AssignmentsAs part of the Tracker programming, you have to assign individual
Tracker Pagers to a station extension number, select the pager types,
and assign a block of pagers to a Tracker Paging System base station.
You can also use this programming method for making minor
modifications after the system has been installed and programmed.
NOTE: Tracker pager designations are as follows:
PI 000 (numeric display only)
P2000 (1 -line alphanumeric display)
P3000 (2-line alphanumeric display)
P4000 (4-line alphanumeric display)
COS Programming For Tracker AccessAssign tracker access to a particular station intercom or group of
intercoms using the following class of service (COS) programming.
(The default is yes for 
COSl and COS32.)
NOTE: To activate this feature, you must assign the COS type that you
programmed to the desired intercom(s). See Chapter Seven,
“Station Programming. 
”DXP Peripherals 15 
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