Comdial Dxp Correspondance Instructions Manual
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7.13 Forward RNA Ring Busy (Enhanced Call Forwarding) 7.14 Flexible Ringing AssignmentsThe call forward feature allows a station user to choose to receive several rings for RNA calls before the system forwards them. At default, the system immediately forwards calls that reach a busy station. You can take this programming action to allow calls to a busy station to ring in a subdued manner before they forward if the user chooses them to do so. This subdued ringing of calls to a busy station requires an idle intercom number at the busy station. Plus, if you have assigned group intercoms to the station, you must program them into a hunt list to ensure that this call forward feature will function properly (see section 6.6 for other call forwarding considerations). Program ringing assignments on a per station/per line/per intercom number basis. Ringing can be immediate, delayed, or special purpose. Use the procedures in this section to customize the ringing features for the system. If needed, use section 5.13 procedure to arrange for a relay to track the ringing of the direct, delayed, day 1, day 2, or night ringing modes (use Section 5.12 to program these ringing modes). Plus, if your installer connects customer-supplied external paging equipment to the system’s external paging port, use the Section 5.13 procedure to arrange for that equipment to sound the ring signal of any or all lines. Direct RingingUse this procedure to choose the line ports that you want to ring at a station as soon as a call appears. Direct ringing sounds during the day 1 and day 2 time periods but does not ring during the night ringing mode or during the manual night transfer (of ringing) operation. Delayed RingingUse this procedure to choose the line ports that you want to ring at a station after waiting a short time period from when a call appears. Delayed ringing sounds during day 1, day 2 time periods, during the night ringing mode, and during the manual night transfer (of ringing) operation. Station Programming 7 - 7
Day 1 RingUse this procedure to choose the line ports that you want to ring at stations during the day 1 ringing mode time period. Refer to the paragraph below titled, Day I, Day 2, and Night Ringing Begin andEnd Times, to set the beginning and ending times of this ringing. Day 2 RingUse this procedure to choose the line ports that you want to ring at stations during the day 2 ringing mode time period. Refer to the paragraph below titled, Day 1, Day 2, and Night Ringing Begin andEnd Times, to set the beginning and ending times of this ringing. Day 1, Day 2, And Night Ringing Begin And End TimesWith this programming procedure, set the begin and end times of the day 1, day 2, and night ringing time periods. Night Ring (Night Transfer - Of Ringing)Choose the line ports that you want to direct or delay ring during the night ringing mode of operation. The ringing arrangement that you configure here is the arrangement that is active both during the automatic night ringing time period and whenever the attendant manually activates the night transfer (of ringing) operation. Do note that the attendant commanded night ringing period supersedes the automatic night ringing period. Refer to the above paragraph titled, Day I, Day 2, and Night Ringing Begin and End Times, to set the timefor the automatic night ringing period. Caller ID Ring No-Answer (RNA)This feature offers telephone users the ability to review calls that ring at their stations while they are away. The system stores caller ID RNA records and allows users to review them and use one-button dialing to return those calls. The feature also denotes the identification of the last station that reviewed the records, helping prevent multiple call backs to the same number. After users review the caller ID RNA records, the system deletes the records from their telephones but retains them in the SMDA storage so that they can be accessed later. For complete caller ID programming, refer to section 15.2. 7 - 8 Station Programming
Ring No-Answer Rings 7.15 Personalized Ringing ToneThis procedure sets the amount of rings that sound at one station port before the call rolls over to ring at another station port. Any system feature that requires a ring no-answer value (for example, call forwarding) uses the setting that you program here. The system defaults the ring no-answer value at regular station ports to four rings, and it defaults ports programmed to function as voice mail ports to three rings; this insures that, at default, the voice mail equipment will have sufficient time to answer a call before it rolls over to the next port. Program a station to ring in one of several distinctive tones for proprietary digital telephones and in one of four distinctive tones for analog telephones. While industry-standard telephones do not provide personalized ringing, you can set distinctive ringing for them using the section 6.15 procedure. The user can also change the ringing tone at his or her telephone (see the appropriate system user’s guide). 7.16Adjust the intensity of the display on digital LCD speakerphones with LCD Contrastthis procedure. The user can also change the display contrast at his or her telephone using instructions provided in the system user’s guide. Station Programming 7 - 9
7.17This feature allows a station to enter an in-progress call in an Serviceunannounced, muted mode to monitor the conversation. Use this Observingprocedure to give a station service observe capability and to make other stations available for service observing.. /-Station Programming (Page 3)7 1. Initiate Service Observe:No 2. Service Observable :No 3. Day Exception Number :l-3 4. Night Exception Number :l-35. SOHVA Beeps:66. SOHVA Groups : None 7. Busy on SOHVA:No 8. Pickup Groups :l 9. Thru Dialing:No 10. Single Line TAP :Call Wait Answer 11. Ring On Busy:Yes 12. Allow Ringer Off :No 13. Disabled :NoThe Station Menu-screen three 7 - 10 Station Programming
DXP Correspondence ManualStation Programming7.18 Day Exception Number/Night Exception NumberException numbers allow stations to dial numbers that they are not normally allowed to dial by their automatic route selection/toll restriction levels. If the toll restriction table exception number matches one of the exception numbers that you assign to the station usihg the following procedure, the station is allowed to dial the number. The exception number values that you can assign are 1 through 32 and NONE. You can assign 32 exception numbers to each station. You also must assign one exception number to each toll restriction table line entry (Section 11.5). The system checks for a match between one of the numbers assigned here and a number on the toll restriction table; if there is a match, the call is allowed. 7.19You can choose the number of tone bursts that each telephone user SOHVA BeePshears preceding a SOHVA message. You can program the tones from one to six *(SOHVA ToneSOHVA calling groups control the pattern in which station ports Bursts)SOHVAreceive and/or originate SOHVA calls to one another. You must first Groupsform the SOHVA groups (Section 5.8) and then assign the groups to individual stations with the following procedure. 7.20At default, the system returns a ring back tone to users who make Busy On SOHV’SOHVA calls to busy stations; however, this procedure allows you to arrange for telephone users to receive a busy signal instead of the ring back tone. This feature lets non-LCD telephone users know that a called station is busy. 7,21 Pick-Up GroupsUse this procedure to place a number of stations in a call pick-up group so that one station can answer a call ringing at any other station in the group. Station Programming 7 - 11
Sfafion /JrogrammiflgDXP Correspondence Manual 7.22 Through Dialing (Thru-Dialing) 7.23 Single Line Propriefary Telephone TAP Button 7.24 Ringing On Busy (Enhanced Subdued Ringing)This procedure allows DTMF tones generated by an external device connected to the system to pass through the system and out to any line connection. Use this procedure to set the function of the TAP button on single line proprietary telephones. When a telephone is busy on a call and another call comes to that telephone, the system subdues the ringing of the second call to a lower volume but allows the call to continue to ring at this subdued volume until the caller abandons it. The system shortens the ringing of another call to model 8024S, 8124S, 8012S, and 8112s speakerphones that are busy in the speakerphone mode to one quick tone burst; however, if these telephones are busy in an off-hook manner (non-speakerphone mode), the system still subdues the ringing of the second call to a lower volume and allows the call to continue to ring at this subdued volume until the caller abandons the call. If a user does not wish to hear subdued ringing while he or she is busy on a call (even the one quick tone burst on those particular models that provide it) you can take this programming action to eliminate all ringing by a second call. 7 - 12 Station Programming
7.25 Allow Ringer Off (Ringer Volume Off)On some proprietary telephones, the user selects the ringer volume level by pressing a rocker-type volume control repeatedly to select one of four different volume levels. The lowest volume setting is essentially an off condition as the telephone sounds only one .low-volume ring burst when a call rings the station. Sometimes users would rather not receive even one ring burst. For these cases, program the system so that it completely silences the ringer at a telephone when its user selects the lowest volume setting. Station Programming (Page 4) 1. Consoles Installed 2.Console Ports 3.Programming Port 4.Auto Attdt Xfer on Busy 5.Headset 6.Recall Call Forward 7.Attendant 8.-Alternate Attendant 9.-Overflow Attendant 10.Extended DTMF Dialing 11.Softkey Setup 12.IST Hold Confirmation 13.Transfer Ring Cadence 14.Ringback on Busy :No : None :No :No :No :No :No : None : None :No :No :Yes :Cadence 1 :No \ P&H= POWER ON , cE--_kRIGHTH , 0’10The Station Menu-screen four Station Programming 7 - 13
Station Programming DXP Correspondence Manual7.26Disable a station port with this feature. Refer to Section 7.38 for the Station Disableprocedure for marking the station port as undefined after you disable the port. Use the Section 6.28 procedure to give a station the capability to disable other stations.. 7.27Use this procedure to assign DSWBLF consoles to a station and to DSS/BLFidentify the ports that the consoles occupy. ConsolesNOTE: Before you can assign a console and name the console port Installed with this programming step, you must use the section 7.38programming procedure to identify the type of console and the station port to which it is assigned.7 - 14 Sfation Programming
DXP Correspondence ManualStation Programming7.28 Programming Port (Database Programming Station) 7.29 Automatic Voice Mail Transfer OnBusyThis procedure assigns limited database programming ability to a station.NOTE: You must ensure that there is an LCD speakerphone connected to the station port that you choose with thisfeature. You can enable automatic attendant transfer on busy for individual station ports if you wish. With this feature enabled, the system will ring a busy telephone when the voice mail system is attempting to transfer a call to it, giving the user the option of leaving his or her present call and taking the new one. With the feature disabled, the busy telephone is not signaled by the presence of a new call, and the voice mail system will automatically route the call to the busy telephone’s voice mail box. For complete voice mail programming, see Section 15.6. This procedure enables the use of a headset at a telephone. 7.30 HeadsetStation Programming 7- 75
Station Programming DXP Correspondence Manualz31 Attendant Position (Alternate, Ovetflow) 7.32 Extended DTMF Dia/ingThe attendant position station provides incoming call direction, and it controls system-wide operating features. Additionally, the attendant position is responsible for certain programming features. The system defaults two stations as attendant positions (101 and 102) but it does not limit the number of attendant positions that it can support. Also refer to section 5.12. You can enable the extended DTMF length dialing feature on a per-station basis with this programming procedure. The system generates DTMF tones of extended length when users take their telephones off-hook and then wait until after the system sounds the extended dialing tone burst before they engage automatic dialing. This feature also allows an analog station to generate extended DTMF tones when its user manually dials numbers at the telephone’s dial pad after hearing an extended dialing tone burst. Since digital telephones generate a DTMF tone for as long as the user presses the dial pad button during manual dialing, this feature is only applicable on automatically dialed numbers at digital telephones. 7 - 16 Station Programming