Comdial Dxp Correspondance Instructions Manual

							Station Class Of Service
DXP Correspondence Manual6.26System Speed
Dial Groups
6.27
Directed Station
Hold
6.28
Remote Station
DisableThe system provides 500 system speed dial numbers (200 speed dial
number in DXP rev. 4 and earlier). These numbers are divided into 50
groups with 10 numbers available in each group. Assign none, one, or
a range of groups (n -nn) to each station class of service. Refer to
section 5.9 for additional speed dial considerations.
This feature, when enabled, allows station users to pick up the last call
a user placed on hold at another station. This feature does not allow
users to pick up exclusive hold calls or calls that are in the process of
being transferred. Also, the feature does not allow users to send a
directed call hold to a station where its user is scanning the currently
held calls. In addition, this feature allows users to place a call on hold
at another station and have this call appear to be the one that has been
on hold there for the longest time. Features such as hold recall apply
to the station that sent the directed call hold and not to the station that
received the directed call hold.
With software release 6.A, this feature, when enabled, allows users at
stations to dial a code and remotely disable or enable another station.
Normally, you should give this capability to the system attendant, but
you can assign it to any class of service that is appropriate.
6 
- 16 DXP Correspondence Manual 
						

							DXP Correspondence ManualStation Class Of Service6.29When you enable this feature, the busy lamp field (BLF) light of an
Stationassociated direct-station-select select (DSS) button provides a visual
indication of idle, busy, and ringing status of the station it represents.
MonitoringA station user can press this DSS button to make a one-button &k-upof a ringing station. When you disable this feature, the BLF shows
only idle and busy conditions of the DSS station.
f--I
COS Programming (gage 4)
1. Line Answer
2. Line Originate
3. Periodic Line Tone
4. Maximum Call Duration
5. Line Group Access
6. Line Group Queue
7. Line To Line Transfer8. Voice Announce Block
9. Internal IST Flash10. Forced Account Codes
11. Allow Busy Display
12. Clear Major Alarm Ring
13. High Handset Volume14. Restrict ARS Hookflash
15. Quick Transfer
L.JP&H
c7 POWER ON ,
CONT BRIGHT
hhEl ,
OIFFm0The COS Menu-screen four
DXP Correspondence Manual 6 
- 17 
						

							6.30This feature provides station access to a line for call answering
Line Answerpurposes. You must turn on both line originate and line answer for a
line to be fully usable.
.
6.31This feature provides station access to a line for call originating
purposes for an entire class of service of stations. You must turn on
Line &@inak both 1’me originate and line answer for a line to be fully usable.
6 
- 18 DXP Correspondence Manual 
						

							DXP Correspondence Manual
Station Class Of Service6.32
Periodic Line
ToneThis feature provides periodic warning tones to station users while
1  they are busy on certain lines. The warning tone consists of one 500
ms burst, a 100 ms off period, and one 100 ms burst. The tone reminds
the users to keep their conversations short on these lines. You can
enable this feature for a class of service of telephones and then specify
the particular lines that you deem applicable. Further, you can select
how often the tone sounds. Also refer to Section 6.33 for a related
feature.
Periodic Line Tone TimeAfter you enable the periodic warning tones that remind users to keep
conversations short on certain outside lines, use this procedure to set
how often that you wish the periodic warning tones to occur.
This feature automatically cuts off calls on certain lines after a
preprogrammed time. The system will not cut off calls made to an
emergency number (Section 10.4). The system sounds a warning tone
at the busy station 10 seconds before it disconnects the call. The
warning tone consists of one 800 ms burst followed by eight 100 ms
bursts. Also refer to section 6.32 for a related feature.
6.33
Maximum Call
Duration
I
Maximum Call Duration TimeAfter you enable the maximum call duration feature, use this
procedure to set the cut off time.
6.34
Line Group
AccessUse this procedure to give a station access to line groups. Refer to
section 8.20 for other line group considerations.
DXP Correspondence Manual 6 
- 19 
						

							Station Class Of ServiceDXP Correspondence Manual6.35Use this procedure to give a station the ability to queue for an idle line
in a line group. Refer to section 8.20 for other line group
Line Group considerations.
Queue.
6.36 
1
Line-To-Line
IThis programming feature gives a station the ability to set up anTransferunsupervised conference between two lines.
(Unsupervised 1Line-To-Line Connect Duration
COnference)
IAfter you have given a station the ability to set up an unsupervised
conference between two lines, use this procedure to set the maximum
amount of time that an unsupervised conference can continue. When
the time out occurs, the system recalls the station from where the user
enabled the unsupervised conference.
6.37
Voice AnnounceWhen you enable this programming feature, a station has the ability to
Blockblock voice-announced internal signaling when its user dials the
proper code.
6 
- 20 DXP Correspondence Manual 
						

							DXP Correspondence ManualStation Class Of Service6.38
Internal /ST 
FlashIf industry-standard telephone users access an outside line using the
line group feature and then quickly press and release (flash) the
telephone’s hookswitch, the IST will react in one of two different
ways depending upon how you program this feature..
With the internal IST flash feature disabled, IST users can flash the
hookswitch while on an outside line and generate a hookflash signal
1  on the outside line; however, they cannot flash the hookswitch to
obtain intercom dial tone. (The section 5.11 procedure sets the
hookflash signal time. This signal time determines whether the IST
hookflash signal is long enough to recall the outside line dial tone or
short enough to access the outside line host system features.Refer to
the CO specifications for actual timing requirements.)
With the internal IST flash feature enabled, IST users can flash the
hookswitch while on an outside line and obtain intercom dial tone;
however, if they need to generate a hookflash signal on the outside
line, they must flash for intercom and then dial 
++ 08.
Dialing 
% 08 over the intercom, generates an outside line hookflash
signal and returns the telephone to the outside line.
DXP Correspondence Manual 6 - 21 
						

							Station Class Of ServiceDXP Correspondence Manual6.39
Forced Account
CodesAfter you have enabled the account code feature for the system, have
set its parameters, and have programmed its list of account codes into
the system, turn the feature on for a station class of service and make
it either forced or optional. If you make it a forced account code, the
user must enter an account code before the system will let him or her
dial the number for an outgoing call. Also, on incoming calls a user
must enter an account code before the system will allow him or her to
make any future outgoing calls. See section 10.2 for other account
code programming considerations and section 10.3 for an exception to
forced account code entry.
NOTE: Changing the account code length will default the entire
table.6.40
IWhen you activate this feature, users calling a busy station from anA//ow BUSYLCD speakerphone can read the busy status of the called station on the
telephone’s display. (for example, Busy with line 2).
Display (DisplayWith the feature inactive, the display shows busy but does not reveal
Of Busy Status)the busy status.
6.41
Clear Major
Alarm RingThis feature allows users to clear the major alarm ring condition from
a telephone station. To make this feature available to users, you must
first program a class of service as described below and then assign that
class of service to the user’s telephone station.
6 
- 22 DXP Correspondence Manual 
						

							6.42
Handset Volume
On Impact
Telephones
6.43
Restrict ARS
HookflashYou can program the handset volume feature on Impact telephones to
offer the station user more choices in selecting the handset volume
level locally from his or her telephone. Normally, users have up to 8
volume levels that they can select. However, when you program the
high level, the user’ 
s handset volume choices increase to 13.
This feature enhances ARS response to hookflash action on an outside
line when that action is followed by dialed digits. With the feature
enabled, the system delays response to a hookswitch flash until after
the ARS feature verifies that all subsequent dialed digits are valid.
With the feature disabled, the system sends the hookflash over the line
without waiting for the ARS feature to verify the validity of
subsequent dialed digits. This station class of service feature is
applicable only when the ARS feature is active.
DXP Correspondence Manual 6 - 23 
						

							6.44
Quick Transfer
6.45
Enhanced LCD
DisplayThe quick transfer feature allows users to perform an automatic
screened or unscreened transfer of an incoming line call without
pressing their telephone’s 
TRANSKNF button. The transfer occurs
automatically as soon as the user who answers the call dials the
intercom number or access code for the transfer location. The system
begins the call transfer process as soon as the user dials a digit on his
or her dial pad, and it affects the transfer as soon as the user hangs up
or presses his or her telephone’s RELEASE button. When this feature
is active, it greatly reduces the keystrokes that users must take to
transfer calls over a tie line.
In systems operating with software releases prior to 
8.B, when users
receive intercom calls, their LCD-equipped telephone displays the
name of the calling station or its personal intercom number if it does
not have an assigned name.
With software release 
8.B, you can take programming action that
enhances the display of an LCD-equipped telephone so that it shows
both the name of the calling station and its personal intercom number.
6 
- 24 DXP Correspondence Manual 
						

							Chapter Six
Review1. The DXP provides 42 classes of service; true or false?
Questions.
2. At default, all of the classes of service have the same settings;
true or false?
3. Define the difference between account codes and forced
account codes.
4. The DXP accepts a maximum of
sources.external music
5.You can program the DXP to forward all calls or
justcalls.
6. What function does a call pick-up group serve?
7. No matter what type of telephone you are using, you must
program a DND override button for that station to have the
DND override feature; true or false?
8. Define Idle line preference.
9.The ring cadence for DXP intercom calls and external calls is
the same; true or false?
10.If you have not installed a background music source, the
DXP can playto callers waiting on hold.
11. Which class of service feature gives stations the ability to
transmit voice announcement to one or all other stations.
DXP Correspondence Manual 6 - 25