Comdial Dxp Correspondance Instructions Manual
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System ProgrammingDXP Correspondence Manual5.1 I IThe system timing menu allows you to change various system-wideSystem Timingtiming features. Refer to IMI66-088, Programming Records for the DXP Digital Communications System, for a records chart listing all of Ithe timing options. . I Call Park RecallParking a call means placing it on a system-wide hold status where any DXP user who dials the appropriate access code can pick up the call. A call that is left in a park orbit longer than the length of time that you program with this feature will automatically return to a hold recall condition at the parking station. Page RecallPage recall works with the Tracker paging system. The page recall feature sets the amount of time before a call placed in a track orbit recalls the station that placed the call in the orbit. i System Timing 1.Call Park Recall 2.Page Recall 3.Camp-on Tone 4.DTMF Extended Dialing 5.Hold Recall 6.Attendant Hold Recall 7.Paging Access 8.Pause 9.Recall/Flash 10.Station Transfer Recall 11.Periodic Line Tone 12.Max Call Duration Time CTRL N for next gage. CTRL P for previous The System Timing Menu5 - 20 DXP Correspondence Manual
Camp-On ToneA DXP user can camp onto a telephone when he or she calls a station and gets a busy or ring-no-answer (internal calls only). If the calling station camps-on, the busy station receives a brief camp-on tone, letting him or her know that a call is waiting. When the called station becomes available, the calling station rings, and when he or she lifts the handset, the system places the call to the camped-on station. Use this procedure to set the duration of the camp-on tone that the system sends to the busy station (also see the timing parameter in this section for Camp-On/Automatic Call Back Ring). DTMF Extended Dialing (Tone Length) (Applies to analog telephones)Use this programming feature to set the length of the DTMF tones. The system generates DTMF tones of extended length when users take their telephones off-hook and then wait until after the system sounds the extended dialing tone burst. Also, if analog telephone users take their telephones off-hook and then wait to begin manually dialing until after the system sounds the extended dialing tone burst, the systemwill extend the length of the manually dialed DTMF tones. Another way to engage extended tones is to place the line on hold momentarily and immediately retrieve the line. After setting this extended DTMFtone length, you must enable the feature’s use at each station where it is needed (see section 7.32). Hold RecallAfter a call has been on hold at a station for a programmed length of time, it recalls to the station that placed it on hold. Use this procedure to set the length of the recall time for a held call. Attendant Hold RecallAfter a call has been on hold at an attendant station for a programmed length of time it recalls to the attendant station. Use this procedure to set the length of the recall time for a held call at an attendant station. Paging AccessIf you have enabled paging transmit capability at a station, it has access to external paging equipment. With this procedure, you can set the maximum length of time that the station can stay connected to the equipment. DXP Correspondence Manual 5 - 21
Pause TimeDuring speed dialing, it is sometimes necessary to have the system delay the sending of digits to give host system switching equipment time to prepare to receive them. A pause, stored in the speed dial number, provides this delay. This programming procedure determines the duration of the pause. The person who stores the speed dial number must press the telephone’s HOLD button at the point in the number digit sequence where he or she needs the pause (for example, 9-pause-18049782200). Recall/FlashA station can generate either a line disconnect signal (recall) or a host system feature access signal (flash) when its user presses the telephone’s TAP button. Use this procedure to arrange for either the recall or the flash signal. Station Transfer RecallAfter a transferred call has been waiting at a station for a programmed length of time it recalls to the station that transferred it. Use this procedure to set the recall time for a transferred call. Periodic Tone TimeYou can set the system to send periodic warning tones that remind users to keep conversations short on certain outside lines (see section 6.32 to enable this feature). The periodic tone time sets the intervals at which you wish the periodic warning tones to occur, Maximum Call Duration TimeThe system provides a maximum call duration feature that automatically cuts off calls on certain lines after a preprogrammed time (see section 6.33). After you enable the maximum call duration feature, use this procedure to set the cut off time. 5 - 22 DXP Correspondence Manual
DXP Correspondence ManualSys tern Programming Internal Interdigit DialingA timer starts running with the dialing of each digit during intercom number dialing. It also starts running whenever the user accesses the intercom number path and does not dial any digits. When the timer “times out,” the system returns the station to an idle state. Use this procedure to set the intercom dialing time-out period for the entire system. Maximum Line-To-Line Connect DurationAfter you have given a station the ability to set up an unsupervised conference between two lines (see section 6.36), you should use this procedure to set the maximum amount of time that an unsupervised conference can continue. When the time out occurs, the system recalls the station from where the user enabled theunsupervisedconference. System Timing (Page 2) 1. Internal Interdigit Dialing 2. Max Line-Line Connect Time 3. Camp-on/Auto Callback Ring 4. Out Dial Delay Time 5. Authorization Code Time-out 6. IST Ringing Time-out 7. IST DTMF Receiver Time-out 8. IST Minimum Flash Time 9. IST Maximum Flash Time 10. Voicemail DTMF Tone 11. Pulse Dial Interdigit 12. Pulse Dial Make (ms)13. Pulse Dial Break (ms)CTRL N for next gage. CTRL P for previous The System Timing Menu-Page Two DXP Correspondence Manual 5 - 23
System ProgrammingDXP Correspondence ManualCamp-On/Automatic Call Back RingAfter you enable a call waiting tone (see section 6.9), use this . procedure to set the duration of the camp-on/automatic ringback ring that the system sounds when it returns a camp-on call to the original station. Out Dial Delay TimeThe system will wait for a programmed length of time before sending automatically dialed numbers over an outside line. This delay gives the host system time to return dial tone before the system begins dialing the number. Different host systems require different periods of time between when a line is picked up and when dial tone is returned. Use this procedure to match this system to your host system. Authorization Code Time-outAfter you have enabled the authorization code feature (see section 10.2), you must set the authorization code time-out. Once a user uses the authorization code to access his or her telephone features, those features remain in effect until any idle time at the telephone exceeds the authorization code time-out period; use this feature to program that time-out period. IST Ring Time-outUse this procedure to set the number of times that the system sends a ring signal to an industry-standard telephone on a system-wide basis. Although the ringing stops at the industry-standard telephone when the time-out occurs, the system continues to present the call at the telephone for answering until the caller abandons it. IST DTMF Receiver Time-outYou can program the amount of time that the system waits to receive a DTMF tone from an industry-standard telephone, after the user has lifted the telephone’s handset and before he or she has pressed a dial pad digit. The system disconnects the telephone after this time-out occurs. If this disconnection occurs, the user must hang up the handset and lift it again to re-establish the dial tone. 5 - 24 DXP Correspondence Manual
IST Flash TimeYou can program the timed length of the signal that results when a user of an industry-standard telephone presses and releases the telephone hookswitch (or presses the TAP button if available on his or her telephone). Often, a signal with a short time length (typically 500-750 ms) serves to alert the system to receive a feature code (flash); while a signal with a long time length (typically 1 S-2.0 set)serves to disconnect the line and re-establish dial tone (recall). The value that you set with this procedure is the maximum value for recognizing a flash from an industry-standard telephone. Beginning with software release 6.A, you can also set the minimum value for recognizing a flash from an industry-standard telephone. Voice Mail DTMF ToneThe system provides a means by which you can set the length of the DTMF tones that it generates when a user dials a number from his or her telephone. Since the voice mail system may require a different DTMF tone length than that which you have provided for the telephones, the system provides a means for you to set a separate DTMF tone length for voice mail station ports; it defaults the length to 80 msec, but you can program other lengths as needed. Refer to Section 1.5 for other voice mail programming requirements. Pulse Dial Interdigit TimeYou can set the interdigit time between dial pulses when the system pulse-dials a number over a line. The DXP defaults this time to 200 msec. and provides a range of timing values between 100 msec. and one sec. that you can set in 100 msec. increments. Refer to Section 8.10 to enable pulse dialing. Pulse Dial Make/Pulse Dial Break (Pulse Dial Rafio)Use this procedure to set the make/break ratio for rotary dial signaling to match rotary dial line requirements. You can set the line make/break ratio for rotary dial (pulse dial) signaling in a more flexible manner to match many different rotary dial line requirements. You can set the make time and the break time independently in one msec. increments to any time from one to 99 msec. Refer to Section 8.10 to enable pulse dialing. DXP Correspondence Manual 5 - 25
System ProgrammingDXP Correspondence Manual5.12 IThe items listed under the system parameters menu set the majority ofSystemthe operating limits for the entire system. ParametersI Synchronized Ringing IThe system can provide an audible distinction between internal and external call ringing when needed by following the cadence of the input signal. Set the feature to yes to enable this distinction. This feature does not apply to direct inward dial lines and E&M lines. Automatic Attendant Immediate TransferYou should choose the automatic attendant immediate transfer mode for voice mail transfers. This feature allows the system to transfer a call as soon as it answers. However, if you turn on the voice mail screen and confirm options (see the voice mail programming manual for details), do not turn on this immediate transfer mode. Immediate transfer is a system-wide parameter and affects all telephones in the system. System Parameters 1. Synchronized Ringing2. Auto Attdt Immediate Xfer 3. ARS 4. ARS Dial Tone5. Toll/AR.9 Dialing Pause 6. System Status Reporting7. Tl Status Reporting 8. Major Alarm Reporting 9. Central Message Desk LO. IST Ringing per Phase Ll. IST Ring Mode L2. IST Ring Frequency :No :No :Disabled :Dial Tone 1 :Disabled :Disabled :Disabled :Disabled : None :8 :Mode 1 :21 Hz :TRL N for next gage. CTRL P for previous The System Parameters Menu5 - 26 DXP Correspondence Manual
Automatic Route Selection (ARS Enable)Automatic route selection (ARS) permits the system to select the least-costly line group that is available to a station to route its outgoing call. The system modifies the dialed number, if needed, to match the selected line group. You can enable or disable automatic route selection on a system-wide basis. A defaulted system has ARS disabled. Refer to Section 12 for other ARS programming details. Automatic Route Selection Dial ToneYou can select one of three ARS dial tones that users hear whenever they enter the ARS access code. -Dial Tone 1 - steady intercom dial tone (dual tones of 480 Hz + 620 Hz), -Dial Tone 2 - same as dial tone 1 only preceded by three short tones (200 ms on, 200 ms off) -Dial Tone 3 - steady simulated central office ring back tone (dual tones of 440 Hz + 480 Hz). Toll ARS Dialing PauseYou can enter a pause at the end of a toll restricted number to indicate that dialing is complete. For ARS purposes, the pause lets the system distinguish between similar numbers. This feature merely enables the dialing pause; you still must enter the pauses where necessary in each toll restricted number (for more information on ARS, see section 12). System Status ReportingIf you enable status reporting, the system will notify certain designated stations when system status conditions occur. The system notifies theses stations by turning on their status light. Refer to section 7.37 procedure to map a status light at a telephone. Tl Status ReportingIf you enable Tl status reporting, the system will notify certain designated stations when Tl status conditions occur. The system notifies theses stations by turning on their status light. Refer to section 7.37 procedure to map a status light at a telephone. DXP Correspondence Manual 5 - 27
System ProgrammingDXP Correspondence ManualMajor Alarm AlertingMajor alarm rings occur whenever a number of faults exceed a. programmed threshold. Starting with software release 7.A, you can use a telephone station to clear a major alarm ring by pressing the INTERCOM button and then dialing a feature code (default code is #09). However, the telephone station must have a class of service (COS) assigned to it that has this feature enabled. Central Message DeskUse this procedure to designate one station as the central message desk: to take messages for other system stations, control the message waiting light at those stations, and deliver messages to their users upon request. NOTE: Do not assign this feature to voice mail station ports since it activates only one port and inhibits all other station ports from having message wait originate capability. ET Ringing Per PhaseYou can connect two industry-standard telephones per IST station port; however, those ports will share the same assigned intercom number. When you install one telephone per port, you must set the IST ringing per phase feature to 16. When you place two telephones at any IST station port, you must change the IST ringing per phase feature to 8. A setting of 16 allows up to 48 industry-standard telephones per cabinet (main cabinet and expansion cabinet) to ring simultaneously. A setting of 8 reduces this simultaneous ringing total to 24 telephones per cabinet. This programming selection is on a system-wide basis. IST Ringing Patterns (Ring Mode)You can program the ringing pattern for either IST ring mode-l or ETring mode-2. Mode-l causes a two-second ring phase while mode-2 causes a shorter one second ring phase. For this feature to function properly, ensure that the DXIST (industry-standard telephone interface board) contains firmware revision 2C or higher IST Ring FrequencyThe system will allow you to set a ring frequency of 25 Hz for international applications or set a ring frequency of 21 Hz for domestic applications. Choose a setting that matches the ring frequency of the installed ring generator. 5 - 28 DXP Correspondence Manual
Operator StationYou can designate the station that you want to ring when system users dial the operator. Usually this station is an attendant position station; however, the operator station can be any station in the system. System Parameters 1.Operator Station 2.Line Disconnect Auto Camp-on 3.ARS 4.Default Relocation Response 5.Ringback Tone 6.Day 1 Begin Time 7.Day 1 End Time 8.Day 2 Begin Time 9.Day 2 End Time 10.Night Begin Time 11.Night End Time :lOl :Disabled :Disabled :Yes :Tone 1 : None : None : None : None : None : None CTRL N for next gage. CTRL P for previous r.I The System Parameters Menu-Page Two DXP Correspondence Manual 5 - 29