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Comdial Dxp Correspondance Instructions Manual

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    							DXP Correspondence ManualToll Restriction Programming11.3
    Toll Groups
    11.4
    Restricted
    NumbersYou must assign to toll groups the individual lines that are to have toll
    restriction levels. First assign the lines to toll groups and then assign
    those toll groups to the restricted number. There are 32 toll groups
    available for line assignment. Assign one, several, or all lines to any
    desired toll group or combination of toll groups as needed.
    Program restricted numbers as entries in the toll restriction table. The
    system will accept up to 400 entries. Each restricted number can be up
    to 16 digits long and can be comprised of the digits O-9 plus the
    “match any” digit 
    (0) if needed.
    If you program the system to include the automatic route selection
    (ARS) feature, always fill out the restricted numbers with the 
    @ digit
    (see Chapter Twelve for ARS information).
    Toll Restriction Programming 11 
    - 3 
    						
    							Toll Res friction PrOgmmningDXP Correspondence Manual
    11.5
    Exception
    NumbersException numbers allow stations to dial numbers that are not
    normally allowed by their restriction levels. When a user dials a
    number at his or her station, the toll restriction feature compares it to
    the toll restriction numbers, the toll groups, the restriction level, and to
    the exception number. If the system makes a match, the station is not
    allowed to dial the number. However, if the exception number of the
    toll restriction table line entry matches one of the exception numbers
    assigned to the station, the station is allowed to dial the number. The
    exception number values that you can assign are l-32 and NONE.
    You can assign 32 exception numbers to each station. You can assign
    one exception number to each toll restriction table line entry. The
    feature provides you with separate line entries expressly for the
    purpose of specifying special dialing exceptions.
    11 
    - 4 Toll Restriction PrOgramhIg 
    						
    							DXP Correspondence ManualToll Res friction Programming
    Chapter Eleven1.
    ReviewAt default, the DXP has l-900 numbers as denied to all
    stations; true or false?
    Questions
    2.The toll restriction table allows a maximum of
    entries.
    3. In
    programming, you assign each station a value
    of
    that the DXP uses to match against the level of the
    restricted number to determine whether the call is allowed or
    not.
    4.If a station’s restriction level is higher than that assigned to the
    dialed number, the call is not allowed; true or false?
    5.Toll restricted numbers can be
    digits long.
    6.Define exception numbers.
    7.You can assign up to
    exception numbers.
    Toll Restriction Programming 
    1 1 - 5 
    						
    							Aufomatic Route SelectionChapter Twelve: Automatic Route Selection
    . . . . . . . . ..*..........................12-1
    12.1
    12.2
    12.3
    12.4
    12.5
    12.6Introducing Automatic
    RouteSelection.............................................12- 1ARS Enable........................................................................................
    12-2LineGroups
    for ARS..........................................................................12-2RouteTables(ARS)...........................................................................
    12-3
    RouteTableWarningTone........................................................12-4
    Routes.......................................................................................12-4
    RouteAccessLevel....................................................................12-5
    ModifyDigitTable....................................................................12-5CostingInformation(ARS)................................................................
    12-6
    Call Cost Display (Display Of Costed Calls)............................
    12-6
    CostIncoming............................................................................12-6Automatic Route Selection for Speed Dial Numbers........................
    12-7Chapter Twelve Review Questions....................................................
    12-8
    Chapter Con tents 
    						
    							DXP Correspondence Manual
    Automatic Route SelectionI
    L12
    Automatic Route Selection
    12. I
    Introducing
    Automatic Route
    SelectionAutomatic Route Selection (ARS) allows the system to automatically
    route a call over the least-costly line group available to that station.
    The system automatically modifies the dialed number, if needed, to
    match the selected line group. Additionally, ARS provides the costing
    information for the dialed call that is reported by the station message
    detail accounting feature. ARS makes routing decisions (which lines
    to route a call over, if and how to modify a number, and costing
    information) based entirely upon the programming of the system.
    NOTE: When the ARS feature is active, the user selects ARS by dialing 9.
    Because direct line selection by the user bypasses the ARS route
    selection feature, the programmer normally does not give stations
    direct line appearance when ARS is part of the system operation.The ARS feature can operate with the toll restriction feature or
    independently from it; however, both features use the same entry table
    for programming. The programmer enables or disables automatic
    route selection on a system-wide basis. A defaulted system has ARS
    disabled.
    Automatic Route Selection 12 
    - 1 
    						
    							Automatic Route SelectionDXP Correspondence Manual12.2
    ARS Enable
    12.3
    Line Groups for
    ARSYou can enable or disable automatic route selection on a system-wide
    basis. A defaulted system has ARS disabled.
    Before automatic route selection can operate, you must group similar
    lines together into line groups. The system can have a total of 16 line
    groups with unlimited lines in each group.
    Be sure that you program similar line types together into the same line
    groups to take advantage of the efficiency and cost savings associated
    with automatic route selection. Some examples of lines that have
    similar characteristics and should be grouped together into line groups
    are as listed below:
    -outgoing WATS lines to a particular area,
    -FX lines to a frequently called area,
    -similar AT&T long distance lines,
    -similar MCI lines,
    A line group can consist of only one line, (for example, if only one FX
    line exists) to allow the ARS feature to route calls over that group 
    (FXline) for any calls to the FX line area.
    NOTE: To prevent system users from accessing 
    non-AR,!3 line groups, use
    section 5.15, Feature Renumbering, to clear the dialing codes for
    all non-ARS line groups.
    12 
    - 2 Automatic Route Selection 
    						
    							DXP Correspondence ManualAutomatic Route SelectionRoute
    12.4
    TablesThe ARS feature interacts with the toll restriction feature. You must
    enter a number into the toll restriction table and assign a route table
    (l-32) to that number before the system can perform ARS. The
    system will route only those numbers that you have assigned a route
    number and entered on the toll restriction table. The route table entry
    specifies the following parameters:
    I-over what line group the call will route,
    -whether the station is permitted to make a call on that group,
    -whether the dialed numbers must be modified to
    match that line group.
    If a dialed number is not matched by an entry in the toll restriction
    table, it is routed by route table 32-the default route table. The
    system defaults table 32 to use line group 16 and it defaults line group
    16 to use all lines. You must either remove all invalid lines from line
    group 16 or make table 32 inactive if you do not need default routing.
    The entered numbers can be some of the same numbers that you enter
    as toll restriction numbers or additional numbers. You can enter a
    maximum of 400 toll restriction and/or ARS numbers. Each entered
    number can be up to 16 digits long and can be comprised of digits O-9
    plus the “match any” digit 
    (0) if needed.
    NOTE: When the system accepts a number entry into the toll restrictiontable, it re-orders all of the table entries. The system places a 0
    after all other digits in the entries. Also, it places a number with a
    leading 1 ahead of the same number without a leading 1.Automatic Route Selection 12 
    - 3 
    						
    							Route Table Warning ToneYou can arrange for the system to sound a warning tone in the-user’s
    handset or station speaker if ARS routes a call on any route other than
    the least expensive, This tone indicates that the system has chosen a
    more expensive line group. If a station user hears this tone, he or she
    should hang up and try again later.
    RoutesThere are a total of 32 route tables that you can program for the
    system. Each route table can contain up to 6 routes. Each of these
    routes conveys the data listed as follows:
    -the line group to route the call over,
    -the access level of the route,
    -the modify digit table,
    -all costing information.
    Program the six routes from the least costly routing method to the
    most costly routing method. The costliness of the route is determined
    by the line group over which the call is routed. ARS will always try to
    select route 1 first, and then routes 2 through 6, when routing a call. If
    a station, through its class of service assignment, does not have a route
    access level high enough to allow it access the route selected by ARS,
    dialing is denied; similarly, if a caller does not have access to the first
    route level, the call will never try the other routes. If the route access
    level is high enough, ARS will route the call based on the routing
    information. If the system cannot route the call over the line group that
    ARS first selects, ARS will try the next route of the route table. Once
    again the route access level is tested. This process is repeated, up to a
    maximum of 6 times. If the station has access to at least the first route,
    but is unable to dial out (because all lines are busy), it will receive a
    busy tone in the handset or speaker. The station can then camp-on the
    route so it will ring when a line in the route table becomes available.
    12 
    - 4 Automatic Route Selection 
    						
    							DXP Correspondence ManualAufomafic Route Selecfion
    Route Access LevelEach of the six routes of a route table require a route access level of 1
    to 4. ARS uses this route access level to determine if the dialing
    station has access to dial out on the route. Each station, through its
    class of service, is also assigned a route access level of 1 to 4. Before
    the system accepts a dialed number, ARS compares the route access
    level entries. If the station route access level is greater than or equal to
    the route access level assigned to the route, the station is allowed to
    access the route. Otherwise, the system will not accept the dialed
    number, and sounds an error at the station’s speaker or handset. The
    route access level allows some stations to gain access to the more
    costly routes in a route table while denying it to others. Just as you
    program each route from least to most costly, you must also arrange
    the route access level to increase from a low level to a high level. This
    is necessary because once the system denies dialing because of the
    level, it will not try another route. Program the DXP so that the more
    costly the route is, the higher the access level needed to access it.
    Modify Digit TableEach of the six routes in each route table has a modify digit table.
    This modify digit table details any modifications that the system needs
    to do to the user-dialed number. This need for modification is
    determined by the type of lines that you include in the line group for
    the route.
    If a line group requires that the dialed number be in a specific format,
    you must set up an appropriate modify digit table. You must program
    the index number of this table into the specifications of the route that
    the line group is found. The sole purpose of the index number and the
    corresponding table are to modify the number dialed by the station
    user.
    There are 16 modify digit tables in the system. Each modify digit table
    contains the following information:
    -numerical sequence of the digits to be added (valid digits are O-9
    and the pause p, digit) in a digit string that can be up to 20 digits
    long,-number of digits to be deleted from the dialed number (this value
    can be from 0 to 10).
    NOTE: When ARS modifies the dialed number, it first deletes from the
    beginning of the number and then adds to the beginning of the
    number.Automatic Route Selection 12 
    - 5 
    						
    							12.5
    Costing
    Information
    (ARS)Each route in every route table contains costing information. The
    costing information includes a surcharge, a first tier cost-per-minute, a
    second tier cost-per-minute, and the amount of time to cost the call at
    first tier cost before switching to the second tier cost. The surcharge is
    a dollars and cents value that the system adds to the total cost of a call.
    You can program both tier costs in one-cent increments in the range of
    $0.0 through $99.99 per minute.
    Even if the system does not route a call through ARS (for example,
    when a station user direct selects a line), the system will still access
    the costing information to cost the call.
    The system reports call costs as part of the SMDA report.
    Call Cost Display (Display Of Costed Calls)
    If you have arranged for the system to employ call costing, you can
    use this procedure to arrange for an LCD speakerphone to display the
    cost of a call made from that station.
    Cost IncomingIf you have arranged for the system to cost calls, you can arrange for it
    to also cost incoming calls on a per line basis. You can arrange for the
    costing to begin as soon as the call arrives in the system, to begin after
    the user answers the call, or to begin after a programmed delay. You
    also can pick the call-rate table that you want the system to use when
    it costs the call.
    12 - 6 Automatic Route Selection 
    						
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