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Comdial Dxp Correspondance Instructions Manual

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    							DXP Correspondence ManualSMDALSMDR Programming
    Account Code (System Parameters)Account codes are used to identify calls by category, so that the
    system can record costing by that category. You can arrange the
    system to force the user to enter an account code and have the system
    verify it before it allows the user to make a call. Turn on the account
    code feature for the entire system using this procedure. Also, enable or
    disable system verification of the entered code. If you enable
    verification, the system compares the account code entered by a
    station user with the programmed account code entries that you have
    assigned. If the system does not find a match and you have enabled
    the forced account code feature through station class of service, the
    system prevents any further dialing until the user enters a matching
    account code. If you have not enabled verification, the system does
    not check the entered account code for a match. See section 10.3 for
    further account code programming details.
    Account Code Display And Account Code Display Time
    As a feature to LCD speakerphone users, a message appears in the
    telephone’s display to prompt the user to enter an account code during
    incoming and outgoing calls. If the system does not require such a
    prompt (for example, because the account code feature is disabled),
    turn off the prompting message display with this programming
    operation. If the system does require the prompting display and you
    enable it using this procedure, also set the length of time that the
    prompt shows on the user’s display. See section 10.3 for further
    account code programming details.
    NOTE: When the account code display is on, the user must enteran account code within the display time when he or she is
    making an outgoing call; otherwise, the system will drop
    the line.
    Account Code LengthAn account code can be a minimum of three digits or a maximum of
    16 digits. Use this procedure to set the number of account code digits.
    See section 10.3 for further account code programming details.
    NOTE: If you change the account code length, you will delete
    all currently programmed account codes.
    SMDABMDR Programming 10 - 3 
    						
    							SMDALSMDR ProgrammingDXP Correspondence Manual
    SMDA Attendant Delete
    Use this programming feature to provide the system attendant with the
    ability to delete SMDA records from the system memory.
    SMDABMDR Printer Port
    Use this programming feature to determine the serial data port through
    which the system will route its generated 
    SMDALSMDR.
    Report OptionYou can arrange for the 
    SMDRLSMDA parameters to convey either
    the cost of calls that the stations make or the amount of time that lines
    have been on hold at the stations.
    SMDR RecordWhen you enable this feature, the system stores SMDR records for the
    specified line (see section 8.7, SMDR Record for Lines, for more
    information).
    70 - 4 SMDAISMDR Programming 
    						
    							DXP Correspondence ManualSMDALSMDR Programming
    10.3
    Automatic
    Reports (SMDA)Program the system to automatically provide call cost reports for
    printing.- Choose the day and time that the printout is desired.
    - Choose the type and detail of each report.
    - Dictate whether the call records are to be erased from the system
    memory after they are printed.
    The SMDA feature allows the system to store various call records and
    generate reports of these records for printout. These reports include
    either station, line, account codes, or all of the above. When the
    system generates a station report, it will generate a separate report for
    any and all stations that have had outside call activity.
    lThe station report shows all calls that the station user has made
    and received along with totals and averages. Line reports show the
    totals for each active line in the system.
    lThe line report shows the number of calls, total minutes busy,
    number of incomplete calls, and cost for each line. The line report
    also summarizes line group activity as well.
    lThe account code report provides the same information as the
    station report except the records are based upon each account code.
    lThe all record report sends all stored SMDA records to the serial
    data port. This report is not in groups as is the station, line or
    account code reports but rather is in a chronological order.
    You can view the number of free records or you can delete all stored
    SMDA records to insure that only the latest SMDA reports are being
    stored or to provide a known starting port for record storage.
    NOTE: If your programming terminal shares the same port as yourdata printer and you command it delete all records, the
    system will not take this action until you log out of the VDT
    programming mode.In addition to this manual report command, you can also request the
    system to generate reports automatically on a timed basis. You or the
    system user can employ the system manager and attendant
    programming procedure to request reports at a programming station.
    Finally, the system will automatically generate an automatic report
    when its memory nears its saturation point (95 percent full).
    NOTE: 
    If you select the delete records option and your VDT is
    installed in the printer port, the system will not delete the
    SMDA records until you log out ffom the programming
    mode.I
    SMDNSMDR Programming 10 - 5 
    						
    							Add, Remove, Display Account CodesUse this procedure to assign up to 1000 account codes (each up to 16
    digits in length-see Section 
    10.3.3). Alternately, use this procedure
    to remove previously assigned account codes from the system. Add or
    remove one account code at a time or an entire block of account codes
    all at once. To assign numbers that user’s can dial without entering an
    account code, refer to section 10.4.
    Account Code (For Class Of Service)
    After you have enabled the account code feature for the system, set its
    parameters, and programmed its list of account codes into the system,
    turn the feature on for a station class of service and make it either
    forced or optional. If you make it a forced account code, the user must
    enter an account code before the system will let him or her dial the
    number for an outgoing call. Also, on incoming calls a user must enter
    an account code before the system will allow him or her to make any
    future outgoing calls (see section 6.2, Account Codes, for more
    information).
    10 - 6 SMDALSMDR Programming 
    						
    							DXP Correspondence ManualSMDABMDR Programming
    10.4
    Emergency
    Numbers
    10.5
    Authorization
    CodeWhen the system requires an account code, a telephone user must
    enter it before the system allows him or her to dial a number; however,
    the system does not require an account code prior to allowing a
    telephone user to dial a designated emergency number. Use 
    thi’sprocedure to list the designated emergency numbers. The system
    accepts a total of 16 numbers. Each number can be up to 16 digits long.
    Authorization codes provide system users the mobility to use their
    class of service (COS) features, prime line assignments, and exception
    numbers on any telephone in the system. One popular term for such a
    feature is walking class 
    ofsewice. Don’t confuse authorization codes
    with account codes. Authorization codes are associated with personal
    intercom numbers as are COS, prime markings, and exception
    numbers. Therefore, when a user enters his or her authorization code
    at any system telephone, the code alerts the system as to what features
    to make available to the user. The user can employ the telephone for
    anything allowed by his or her personal intercom number; however, he
    or she cannot disturb the last number redial stored there by the normal
    user. Once a user accesses his or her telephone features, they remain in
    effect until any idle time at the telephone exceeds the authorization
    code time-out period (see section 5.12, System Timing Features, formore information).
    As an additional feature, when a telephone is mapped with a lock
    button, a user can press it and then 
    dial an authorization code. This
    action denies access to that telephone by other users. Use the
    procedure given here to program and assign authorization codes. Use
    Chapter Six, Station COS Programming, to match the COS to thepersonal intercom number and use the section 7.37, Button Mapping,
    to assign the lock button to a telephone.
    NOTE: You can include a two second pause as part of the
    authorization code by typing a p at the point in the code
    where you wish a pause to occur.
    If you include a pause, a
    user must wait two seconds at the proper point when he or
    she dials the authorization code because the pause is now
    part of the code.
    SMDALSMDR Programming 10 - 7 
    						
    							SMDAISMDR ProgrammingDXP Correspondence Manual
    Chapter Ten
    Review1. The DXP automatically provides an SMDA report whenever
    the costed-call storage reachespercent?
    Questions2. You can set the DXP to report SMDA information sorted in
    four different ways:
    3. The DXP always includes the dialing time in costing a call; true
    or false?
    4. Account codes can only be used on outgoing calls; true or false?
    5. An account code can be a maximum ofdigits.
    6. Changing the account code length automatically deletes all
    current account codes; true or false?
    7. The DXP stores the SMDA “All Record” reports in what
    format?
    8. You can manually force the DXP to print the 
    SMDALSMDRrecords; true or false?
    70 - 8 SMDABMDR Programming 
    						
    							DXP Correspondence ManualSMDNSMDR Programming
    9. You can program a maximum of
    DXP.account codes in the
    10.If you have programmed forced account codes for each
    station, those station users must dial the account code for any
    outgoing calls; true or false?
    11.A user can enter his or her authorization code at a telephone
    and override that station’s authorization code and features;
    true or false?
    SMDALSMDR Programming 10 - 9 
    						
    							DXP Correspondence ManualChapter Con tentsII 1
    Toll RestrictionChapter Eleven: Toll Restriction
    ~.................................,......................11-I
    11.1
    11.2
    11.3
    11.4
    11.5Introducing Toll Restriction...............................................................
    11-lRestriction Levels...............................................................................
    11-2Toll Groups.........................................................................................
    11-3Restricted Numbers............................................................................
    11-3Exception Numbers............................................................................
    11-4Chapter Eleven Review Questions.....................................................
    11-5Chapter Con tents 
    						
    							DXP Correspondence ManualToll Restriction ProgrammingToll Restriction
    II.1
    IThe toll restriction/automatic route selection option is located on theIntroducing Tollmain menu as “Toll 
    / ARS.” And while the two features are grouped
    together in programming, this correspondence manual separates them
    Restrictionfor added explanation. Chapter Twelve covers the automatic route
    selection feature.
    With the toll restriction feature, the system allows or denies outgoing
    line calls to selected users over selected lines. As a user dials a number
    from a station that has toll restriction assigned, the toll restriction
    feature first makes a comparison between the dialed number and the
    telephone number entries on the toll restriction table. It compares the
    dialed number up to the last digit in the entry. At that point it
    considers it a match and applies the other restriction tests whether the
    station user keeps dialing or not.
    The dialing option table provides for not only toll restriction but also
    automatic route selection and call costing features (see chapter chapter
    thirteen for more information on call-costing). Toll restriction meets
    different dialing needs by allowing users to dial certain numbers (in-
    state toll calls, for example) yet restricting them from dialing numbers
    other numbers (l-900 numbers for example). A defaulted system
    allows station users to dial any number they choose to dial. When
    programming the various aspects of toll restriction, use the planning
    sheets provided in 
    IMI66- 110, Programming Records For The DXP
    Digital Communications System.Toll Restriction Programming 1 1 
    - I 
    						
    							Toll Restriction PrOgrammingDXP Correspondence Manual
    11.2
    IThe restriction table sets up the test structure to determine whether aRestrictionparticular station can or cannot make a call. The restriction table
    allows a maximum of 400 entries; broken down into 10 entries on a
    Levelspage. You assign each entry a value from 1 to 8, or with “alloti all” or
    “deny all.” The “allow all” entry ensures that the system applies no
    dialing restriction to a number (example: 911). The “deny all” ensures
    that a station user can never dial a number (example: l-900).
    In station Class of Service programming, you assign each class of
    service with a value of 1 through 8 as well. These numbers make up
    the fundamental test for the toll restriction system. If a station’s class
    of service toll restriction level is higher than or equal to the level
    assigned to the telephone number on the toll restriction menu, then the
    station can place the call. Likewise, if the station’s level is lower than
    that of the number, the call is denied. The higher the number in class
    of service, the more dialing patterns the system will allow.
    7 1 - 2 Toll Restriction Programming 
    						
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