Comdial Dxp Correspondance Instructions Manual
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DXP Correspondence ManualStation Programming7,33 Interactive Button Support (Softkeys Setup)The system provides support for interactive buttons on LCD speakerphones with product codes of 7010s and 7016s (all revisions), and 7700s (revision H and earlier). The three interactive buttons and the associated expanded displays provide quick, easy access to‘system features and straight-forward button programming without the need for dialing codes. At default, the interactive button support is disabled; therefore, you must take programming action to enable it. When you enable them, the system overrides any previous mapped function at the buttons with this new assignment. If, after you have enabled the support, you take new action to button map any of the interactive buttons to another assignment, the new assignment will take effect at that button, In addition, the system will clear the remaining two buttons and disable the interactive button support. If you replace any of these LCD speakerphones with a non-display telephone, the system recognizes it as such and does not assign interactive buttons to it. Since the system allows you to enable interactive buttons with station programming action, it does not provide a means for assigning interactive buttons with the button mapping procedure. After you have enabled the interactive buttons, you can look at the button assignments with the button mapping procedure, and note that the system identifies them as SOFTl, SOFT2, and SOFT3.Station Programming 7 - 17
z34 IST Hold Confirmation 7.35 Transfer Ring CadenceIndustry-standard telephones sound a special hold confirmation tone when their users place calls on hold. Prior to this software release, these telephones returned to intercom dial tone when their users placed calls on hold. The system defaults with the special confirmation tone enabled; however, you can disable the feature if you wish. The confirmation tone is three 80 ms. on -80 ms. off tone bursts repeated at 800 ms. intervals. A telephone user can select the ringing cadence that announces a transferred line call. They have two choices: Ring cadence one provides a 2 sec. on-4 sec. off tone. Ring cadence two provides a 0.5 sec.- 5.5 sec. off tone. Ring cadence one is available to telephone users as a default and they can select the other one as they need it. Use this procedure to select the default cadence for each system station. 7 - 18 Station Programming
DXP Correspondence ManualStation Programming7.36 Ring Back OnBusyIn systems operating with software releases prior to 8.B, when someone calls another telephone and the calling party is busy on an outside line, the caller hears a ring back tone-not a busy tone. When the caller is using a non-display telephone he or she has no means ,ofknowing the busy status of the called party. (Remember, LCD speakerphones display called party status- for details on this feature, see section 6.40, Allow Busy Display.) With software release 8.B, you can take programming action that allows callers to hear a busy tone instead of a ring back tone when they call a party who is busy on an outside line. Station Programming 7 - 19
Station ProgrammingDXP Correspondence Manual7 37 Button MappingIThe system assigns certain functions to each of the station buttons as a default condition. Reassign the button functions with this programming feature. You can assign functions at a first level or at a By Stationsecond level at each button. Assign functions at the first level that require status light feedback because the system does not provide status light feedback to buttons at the second level (press CONTROL N to display the second level). You can also use this procedure to map the buttons on a DSS/BLFconsole (press CONTROL N to display the console buttons) but first you must use the Section 7.27, DSSYBLF Consoles Installed, procedure to assign the console to the station and name the console port.7 - 20 Station Programming
7.38 Telephone Types (Phone Types)This programming feature allows you to identify the particular type of system telephone equipment that you or your installer will connect to each station port. You can also mark the station port equipment as undefined so ‘that the system will not test the port for a specific type of equipment and will not include the port in any menu presentations. Also refer to Section 7.26, Station Disable, for the procedure for disabling a station port. NOTE: Depending upon which equipment you choose, the system will present difSerent sub-menus that allow you to further define the equipment as to the quantity of lines it can serve, whether it is a speakerphone, whether it is a DSSBLFconsole, and other defining characteristics. Follow the sub-menu prompts and press ENTER after you have typed each selection. Station Programming 7 - 21
z39 Copy Model Programming Block Programming, Class-Of-ServiceProgram some or all class-of-service categories to match the . programming of a model class-of-service category. Block Programming, Station FeaturesProgram some or all stations to have the same features as a model station. The system does not copy the following features from the model station: -station name, -intercom numbers, -personal speed dial numbers, -DSSBLF console installed, -console port, -alternate attendant, -overflow attendant, -interactive button support -ITCM Hunt list. Block Programming, Button MappingProgram some or all stations to have the same button features as a model station. 7 - 22 Station Programming
Chapter Seven Review1. The DXP defaults all of the personal intercom numbers, and you cannot change those numbers; true or false? Questions I2. You can program a station name with a maximum ofcharacters (full station name), but onlyof those characters show up on an LCD speakerphone (display name). 3. You can program up topersonal intercoms in an intercom hunt list; you can also program groupintercoms in the hunt list. 4. All of the intercoms in a hunt list must be group intercoms; true or false? 5. You cannot program a speed dial on a station’s dial pad numbers; true or false? 6. Explain the difference between prime line, prime line group, and prime intercom. 7. At default, the DXP automatically forwards calls that reach a busy extension; true or false? 8. Why does the DXP default voice mail ports with a different ring-no-answer number of rings? 9. Define the service observe feature. Station Programming 7 - 23
10. What do call pickup groups do?11.If you have set a toll restriction on a certain area code, there is no way for any station to dial a number in that area code; true or false? 12. As long as there is an LCD speakerphone on a port, you can program that port with limited database programming capabilities; true or false? 13. You cannot button map or reprogram the interactive buttons on any of the Impact telephones (models 701OS, 7016S, and 7700s); true or false? 14. Define button mapping. 15.Once you have programmed a class of service you can copy all of the features into another class of service using what feature? 7 - 24 Station Programming
L 8 Line ProgrammingChapter Eight: Programming The Lines . ..m..................................,........8-I 8.1 8.2 8.3 8.4 8.5 8.6 8.7 8.8 8.9 8.10 8.11 8.12 8.13 8.14Introducing Line Programming............................................................ 8-1Line Name............................................................................................ 8-2LineType.............................................................................................. 8-2 GroundStart Lines....................................................................... 8-2 Loop Start Lines..........................................................................8-2 E&MTieLines............................................................................8-3 DIDLines.....................................................................................8-3 Auxiliary Port...............................................................................8-3 E&M DNIS Lines........................................................................8-3LineDisable.......................................................................................... 8-4Music Or Tone On Hold...................................................................... 8-4Automatic Privacy (Privacy Release).................................................. 8-5 SMDR...................................................................................................8-5Cost Incoming..................................................................................... 8-5PadLevel-Transmit,Receive............................................................. 8-6Dialing Mode........................................................................................ 8-7 PulseDialRatio........................................................................... 8-7 PulseDialInterdigit Time............................................................8-7AbandonHold Release.........................................................................8-8PositiveDisconnectTime..................................................................... 8-8 TollGroups...........................................................................................8-9IDTMF Level......................................................................................... 8-9
8.15 8.16 8.17 8.18 8.19 8.20 8.21 8.22 8.23 8.24 8.25 8.26Busy Lead Detection..........................................................................8-10Disconnect Supervision...................................................................... 8-10Caller IDActive 8-10.................................................................................. VoiceMailID.....................................................................................8-11DISA and DISA Voice Options......................................................... 8-l 1Line Group Progrannning................................................................... 8-12Copy Model Line............................................................................... 8-12Direct Inward Dialing (DID) Support................................................ 8-13DID Options....................................................................................... 8-14 DID/DNIS Block Name.............................................................8-14 DIDControlSignaling..............................................................8-14Expected CODigits...................................................................8-15Dialing Mode .............................................................................8-15 AN1Delivery..............................................................................8-15 DISA Voice Options.................................................................8-15 DID Alternate Routing...............................................................8-16 DID/DNIS Translation Tables............................................................8-17Direct Inward System Access (DISA)................................................ 8-18 DISASpecificProgramming.....................................................8- 18Enabling Or Disabling DISA Lines.................................................... 8-19Programming DISA Authorization Codes ................................8-19 Remote COS Programming.......................................................8-19Chapter Eight Review Questions........................................................ 8-20 Chapter Contents