Cisco 7942 User Guide
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Dial from Corporate Directory (While on Another Call) Procedure Step 1Choose>CorporateDirectory(exactnamecanvary). Step 2UseyourkeypadtoenterafullorpartialnameandpressSearch. Step 3ScrolltoalistingandpressDial. Step 4Chooseamenuitemtohandletheoriginalcall: •Hold:Putsthefirstcallonholdanddialsthesecond. •Transfer:Transfersthefirstpartytothesecondanddropsyoufromthecall.PressTransferagainafter dialingtocompletetheaction. •Conference:Createsaconferencecallwithallparties,includingyou.PressConfrnorConference againafterdialingtocompletetheaction. •EndCall:Disconnectsthefirstcallanddialsthesecond. Personal Directory ThePersonalDirectoryfeaturesetcontainsyourPersonalAddressBook(PAB)andFastDials.Thissection describeshowtosetupandusePersonalDirectoryonyourphone.Alternately,seePersonalDirectoryon Web,onpage85. Tips •YoursystemadministratorprovidesyouwiththeuserIDandPINthatyouneedtologintoPersonal Directory. •PersonalDirectoryautomaticallylogsyououtafteracertainamountoftime.Thistimelimitcanvary. Contactyoursystemadministratorformoreinformation. •Usethenumbersonyourkeypadtoentercharactersonyourphonescreen.UsetheNavigationbutton onyourphonetomovebetweeninputfields. •Yourphonemaybesetupforinternationalcalllogging,whichisindicatedbyaplus(+)symbolonthe calllogs,redial,orcalldirectoryentries.Contactyoursystemadministratorformoreinformation. Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP) 75 Call Logs and Directories Personal Directory
Access Personal Directory (for PAB and Fast Dial Codes) Procedure Step 1Choose>PersonalDirectory(exactnamecanvary). Step 2EnteryourCiscoUnifiedCommunicationsManageruserIDandPIN,andpressSubmit. Search for PAB Entry Procedure Step 1AccessPersonalDirectory. Step 2choosePersonalAddressBook. Step 3EntersearchcriteriaandpressSubmit. Step 4MovethroughthelistingsusingPreviousandNext. Step 5HighlightthePABlistingthatyouwantandpressSelect. Dial from PAB Entry Procedure Step 1Searchforalisting. Step 2HighlightthelistingandpressSelect. Step 3PressDial.YoumayneedtopressthemoresoftkeytoseeDial. Step 4Entertheparticipant’sphonenumber. Step 5HighlightthenumberthatyouwanttodialandpressOK. Step 6PressOKagaintodialthenumber. Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP) 76 Call Logs and Directories Personal Directory
Delete PAB Entry Procedure Step 1Searchforalisting. Step 2HighlightthelistingandpressSelect. Step 3PressDelete. Step 4ChooseOKtoconfirmthedeletion. Edit PAB Entry Procedure Step 1Searchforalisting. Step 2HighlightthelistingandpressEdittomodifyanameoremailaddress. Step 3Ifnecessary,choosePhonestomodifyaphonenumber. Step 4PressUpdate. Add New PAB Entry Procedure Step 1AccessPersonalDirectory. Step 2ChoosePersonalAddressBook. Step 3PressSubmittoaccesstheSearchpage.Youdonotneedtoinputsearchinformationfirst. Step 4PressNew. Step 5Useyourphonekeypadtoenteranameandemailinformation. Step 6ChoosePhonesandusethekeypadtoenterphonenumbers.Besuretoincludeanynecessaryaccesscodes suchas9or1. Step 7ChooseSubmittoaddtheentrytothedatabase. Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP) 77 Call Logs and Directories Personal Directory
Assign Fast Dial Code to PAB Entry Procedure Step 1SearchforaPABentry. Step 2HighlightthelistingandpressSelect. Step 3PressFastDial. Step 4HighlightthenumberthatyouwanttodialandpressSelect. Step 5HighlightanunassignedFastDialcodethatyouwanttoassigntothenumberandpressSelect. Search for Fast Dial Codes Procedure Step 1Choose>PersonalDirectory>PersonalFastDials. Step 2UsePreviousorNexttomovethroughlistings. Step 3HighlightthelistingthatyouwantandpressSelect. Place Call Using Fast Dial Code Procedure Step 1SearchforaFastDialcode. Step 2HighlightthelistingyouwantandpressSelect. Step 3PressDial. Step 4ChooseOKtocompletetheaction. Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP) 78 Call Logs and Directories Personal Directory
Delete Fast Dial Code Procedure Step 1SearchforaFastDialcode. Step 2HighlightthelistingyouwantandpressSelect. Step 3PressRemove. Log Out of Personal Directory Procedure Step 1Choose>PersonalDirectory(exactnamecanvary). Step 2ChooseLogout. Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP) 79 Call Logs and Directories Personal Directory
Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP) 80 Call Logs and Directories Personal Directory
CHAPTER 7 Voice Messages •VoiceMessagesOverview,page81 •VoiceMessageIdentification,page81 •SetUpandPersonalizeVoice-MessageService,page82 •ListentoVoiceMessagesorAccessVoiceMessagesMenu,page82 Voice Messages Overview Toaccessvoicemessages,presstheMessagesbutton. Yourcompanydeterminesthevoicemailservicethatyourphoneuses.Forthemostaccurateanddetailed informationaboutyourservice,contactyoursystemadministrator. Forinformationaboutthecommandsthatyourvoicemailservicesupports,seethevoicemailserviceuser documentation. Voice Message Identification Whenyouhaveavoicemessage,lookfor: •Asteadyredlightonyourhandset.(Thisindicatorcanvary.SeeRingandMessageIndicator Customization,onpage65.) •Aflashingmessage-waitingiconandtextmessageonyourphonescreen. Theredlightandmessage-waitingicondisplayonlywhenyouhaveamessageonyourprimaryline, evenifyoureceivevoicemessagesonotherlines. Whenyouhaveavoicemessage,listenfor: •Astuttertonefromyourhandset,headset,orspeakerphonewhenyouplaceacall. Thestuttertoneisline-specific.Youhearitonlywhenusingthelinewiththewaitingmessage. Tosendacalltoavoicemessagesystem,pressiDivert.Formoreinformation,seeCallTransferToVoice MessageSystem,onpage33. Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP) 81
Set Up and Personalize Voice-Message Service Procedure Step 1Pressandfollowthevoiceinstructions. Step 2Ifamenuappearsonyourscreen,chooseanappropriatemenuitem. Listen to Voice Messages or Access Voice Messages Menu Procedure Step 1Pressandfollowthevoiceinstructions. Step 2Ifamenuappearsonyourscreen,chooseanappropriatemenuitem. Ifyouareconnectingtoavoicemessageservice,thelinethathasavoicemessageisselectedbydefault.If morethanonelinehasavoicemessage,thefirstavailablelineisselected. Toconnecteachtimetothevoicemessageserviceontheprimaryline,contactyoursystemadministratorfor theoptions. Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP) 82 Voice Messages Set Up and Personalize Voice-Message Service
CHAPTER 8 User Options Web Pages •UserOptionsWebPagesOverview,page83 •UserOptionsWebPageActions,page83 •FeatureandServiceSetuponWeb,page84 User Options Web Pages Overview YourCiscoUnifiedIPPhoneisanetworkdevicethatcanshareinformationwithothernetworkdevicesin yourcompany,includingyourpersonalcomputer.YoucanuseyourcomputertologintoyourCiscoUnified CommunicationsManagerUserOptionswebpages,whereyoucancontrolfeatures,settings,andservices foryourCiscoUnifiedIPPhone.Forexample,youcansetupspeed-dialbuttonsfromyourUserOptionsweb pages. User Options Web Page Actions Thissectiondescribeshowtologinandselectaphonedevice. Sign In and Out of User Options Web Pages Beforeyoucanaccessanyofyouruseroptions,suchasSpeedDialorPersonalAddressBook,youmustsign in.WhenyouarefinishedusingtheUserOptionswebpages,youmustsignout. Insomecases,youcanaccessyourUserOptionwebpageswithouthavingtosignin.Formoreinformation, contactyoursystemadministrator. Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP) 83
Procedure Step 1ObtaintheUserOptionsURL,userID,anddefaultpasswordfromyoursystemadministrator. Step 2OpenawebbrowseronyourcomputerandentertheURL. Step 3Ifpromptedtoacceptsecuritysettings,selectYesorInstallCertificate. Step 4EnteryouruserIDintheUsernamefield. Step 5EnteryourpasswordinthePasswordfield. Step 6SelectLogin. TheCiscoUnifiedCMUserOptionshomepagedisplays.FromthispageyoucanselectUserOptionsto selectadevice,accessUserSettings,Directoryfeatures,yourPersonalAddressBook,andFastDials. Step 7TosignoutofyourUserOptionswebpages,selectLogout. Select Device from User Options Web Page Procedure Step 1OnyourUserOptionswebpage,selectUserOptions>Device. TheDeviceConfigurationwindowdisplays.ToolbarbuttonslocatedatthetopoftheDeviceConfiguration windowarespecifictotheselecteddevicetype. Step 2(Optional)Ifyouhavemultipledevicesassignedtoyou,selecttheappropriatedevice(phonemodel,Extension Mobilityprofile,orRemoteDestinationprofile)fromtheNamedrop-downmenu. Select Configuration Option after Logging In Procedure Step 1AfteryouhaveloggedintoyourUserOptionswebpages,chooseUserOptionstoaccessUserSettings, Directory,PersonalAddressBook,FastDials,andMobilitySettings. Step 2ToreturntotheDeviceConfigurationpagefromanotherpage,chooseUserOptions>Device. Feature and Service Setup on Web ThetopicsinthissectiondescribehowtoconfigurefeaturesandservicesfromyourUserOptionswebpages afterloggingin.SeeUserOptionsWebPageActions,onpage83. Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP) 84 User Options Web Pages Select Device from User Options Web Page